GOODYEAR TIRES Complaints

TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE VEHICLE WAS EQUIPPED WITH GOODYEAR BOGUE TIRES, SIZE 235/55/17H. THE DOT NUMBER WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE DRIVER AND PASSENGER SIDE REAR TIRES UNEXPECTEDLY EXPERIENCED A BLOW OUT. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THE PROBLEM WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

PURCHASED FOUR (4) GOODYEAR ASSURANCE TRIPLETRED ALL SEASON SIZE 235/65R17 DOT #PJ81KD1R4111 FROM A GOODYEAR CORPORATE STORE. WENT TO CORPORATE STORE TO REPAIR A "SLOW AIR LEAK ON PASSENGER REAR TIRE". STORE CALLED STATING THAT "PIECE OF METAL HAD DAMAGED" TIRE AND THE OTHER THREE TIRES "HAD A SIDEWALL BUBBLE FROM HITTING POTHOLES'. WE LIVE IN A SOUTHERN SUBURBAN AREA & HAVE NOT HAD ANY MAJOR IMPACTS WITH THESE TIRES. WE TOOK THE VEHICLE TO ANOTHER AUTHORIZED GOODYEAR DEALER WHO REMOVED THE TIRES, EXAMINED AND STATED SEPARATION IS CONSISTENT WITH A MANUFACTURER DEFECT AND DID NOT SEE EVIDENCE OF IMPACT DAMAGE OR ABUSIVE DRIVING HABITS. CONTACTED GOODYEAR CORPORATE OFFICES AND SPOKE WITH CRYSTAL WHO INSISTED WARRANTY CREDIT WOULD ONLY BE GIVEN UNDER "ROAD HAZARD" AND WE COULD NOT "PROVE ANY DEFECTS". SHE ALSO INSISTED THAT WE HAD BEEN HITTING POT HOLES OR HAD A HARD IMPACT WITH THE TIRES. SHE ALSO STATED THAT IF WE CONTACTED AN ATTORNEY GOODYEAR WOULD NOT GIVE US ANY WARRANTY CREDIT. *TR

WE OWN A 2013 KEYSTONE MONTANA 3582RL 5TH WHEEL TRAILER THAT WE PURCHASED SEPTEMBER, 2012. THE TIRES WERE GOODYEAR MARATHON ST235/80R16, E RATED, DOT #1512. THE TIRES HAVE LESS THAN 10,000 MILES. ON SEPTEMBER 30, 2013, WE PULLED INTO AN RV PARK IN PENDLETON, OREGON, AND NOTED THE LEFT REAR TIRE WAS FLAT. THE ROADSIDE SERVICE, NOTED THE TREAD WAS SEPARATING AND THE SERVICE PROVIDER ESTIMATED THAT WE WOULD'VE HAD A MAJOR BLOWOUT IN ONLY A FEW MILES MORE. WE HAD THE SPARE PUT ON TO CONTINUE TRAVEL. WHEN HOME, WE TOOK THE TIRE TO A GOODYEAR DEALER AND THEY REPLACED IT WITH A 50% CREDIT NOTING THAT THE TIRE WAS HALF WORN ACCORDING TO THEIR MEASUREMENT. ON FURTHER EXAMINATION, WE TOOK THE TRAILER TO ANOTHER GOODYEAR DEALER AND THEY NOTED TREAD SEPARATION ON ALL THREE OF THE OTHER TIRES. AGAIN, TIRES WERE REPLACED WITH 50% CREDIT. THE TIRES WERE APPROXIMATELY 1 MONTH OUT OF THE FREE REPLACEMENT WARRANTY PERIOD. THE TRAILER HAS NEVER BEEN OVERLOADED; WE CHECK THE TIRE PRESSURE EVERY TIME WE TRAVEL; AND IT'S RIDICULOUS TO THINK THESE TIRES WON'T LAST BEYOND 10,000 MILES OR LESS AT $160 EACH. WE WILL NOT PURCHASE GOODYEAR TIRES AGAIN. *TR

MY WIFE AND I WERE ENROUTE TO COLUMBUS OH FROM NEWBURY MA. APPROXIMATELY 4 HOURS INTO THE TRIP ON RT 84 IN LUDINGTON, N.Y. A HORRENDOUS BANG FROM THE REAR. I IMMEDIATELY PULLED TO THE SIDE OF THE INTERSTATE TO INVESTIGATE. I FOUND A 3 1/2 INCH HOLE IN THE PASSENGER INSIDE REAR DUEL ON THE OUTSIDE WALL. I LIMPED TO THE NEXT EXIT AFTER THE HIGHWAY PATROLS SUGGESTION TO A HESS GAS STATION AND CALLED GOOD SAM'S ROAD SERVICE. ALL WENT WELL FROM THERE. *JB

TL* THE CONTACT OWNS A KEYSTONE RV TRAILER EQUIPPED WITH FOUR GOOD YEAR MARATHON TIRES, SIZE: T235/80 R16. THE CONTACT STATED THAT WHILE HAULING THE TRAILER THE FRONT PASSENGER TIRE BLEW. THE CONTACT CALLED ROADSIDE ASSISTANCE, WHO REPLACED THE TIRE WITH A SPARE TIRE. THE TIRE WAS NOT INSPECTED OR DIAGNOSED. THE TIRE WAS REPLACED. THE CONTACT HAD EXPERIENCED THE SAME ISSUE WITH TWO OTHER TIRES, BOTH OF WHICH WERE REMOVED FROM THE VEHICLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE MILEAGE WAS 11,174. UPDATED 10/24/13 *CN THE CONSUMER EXPERIENCED TWO ADDITIONAL FAILURES, THAT CAUSED DAMAGE TO HIS RV.

I HAVE A 2005 TOYOTA CAMRY LE, I BOUGHT GOODYEAR ASSURANCE TIRES BACK IN MAY 2010 AS A SET OF 4 TIRES. THESE TIRES HAVE A MANUFACTURER WARRANTY OF 80000 MILES THOUGH AFTER DRIVING FOR ABOUT 35000 MILES THE TIRE TREAD DEPTH CAME DOWN TO BELOW 2/32ND AND THE DEALER DENIED TAKING THE CAR OUT OF DEALERSHIP WITHOUT A REPLACEMENT OR AN ASSURANCE OF IMMEDIATE REPLACEMENT. I HAD TO REPLACE THE TIRE WITHIN 2 HRS AFTER COMING OUT OF DEALERSHIP AS THEY DIDN'T HAVE A READY AVAILABLE TIRE FROM NON-GOODYEAR BRAND. I AM WONDERING HOW THIS TIRES GOT DOWN TO SUCH A LOW TREAD DEPTH SO SOON? I MOSTLY DRIVE IN THE CITY AND ONLY FEW TIME HIGHWAY THAT TOO NOT MORE THAN 300 MILES. THIS CERTAINLY IS THE WORST TIRES. GOODYEAR DENIED PROVIDING THE WARRANTY COVERAGE AS TO DO SO I HAVE TO TAKE THE VEHICLE TO THEIR AUTHORIZED SHOP AND THE DEALERSHIP IS NOT ONE OF THEIR AUTHORIZED SHOP, WHICH IS SURPRISING. SINCE DEALER TOLD ME TO REPLACE THE TIRE IMMEDIATELY, MY FIRST PRIORITY WAS TO GET NEW TIRES AND WITH SUCH WORST EXPERIENCE WITH GOODYEAR, I DIDN'T WANTED THEM AGAIN. AND THEY WILL NOT ACCEPT THEIR TIRE FOR WARRANTY IF THEY ARE NOT ON THE WHEEL. VERY RIDICULOUS RULES THAT PUTS GREEDY PROFIT BEFORE SAFETY! MY DEALER ALSO FOUND THIS ODD. I WANT MONEY BACK FOR ALMOST HALF OF THE TOTAL MILEAGE PROMISED BY GOODYEAR BUT THEY ARE TOO CORRUPT AND SO THEY HAVE NHTSA ALSO ON THEIR SIDE TO BRING ANYTHING AGAINST THEM. *TR

GOODYEAR ASSURANCE TOURING TIRES DOT LOT IDENTIFIER: MDXO JD1R 4109 SIZE: P225 60 R16 PURCHASED AT SAM'S CLUB, DECEMBER 2010. I GOT FOUR (4) OF THESE TIRES ON MY 2002 FORD WINDSTAR VAN, ON DECEMBER 23, 2010. EARLY IN 2011, FORD HAD MY VAN FOR SIX (6) MONTHS (FIXING SEVERAL FORD RECALLS WITH AXLES AND SUSPENSION) SO THE TIRES DIDN'T GET MUCH MILEAGE UNTIL LATER IN 2011. IN 2012, I HAD ONE OF THE TIRES SEPARATE INTO CHUNKS ON THE HIGHWAY. THERE WAS NO OTHER DAMAGE, EXCEPT THE TIRE WAS HISTORY. I HAD IT REPLACED WITH ANOTHER TIRE OF THE SAME TYPE/MODEL. IN JULY OF 2013, I HAD TWO (2) MORE OF THE TIRES REPLACED BECAUSE THEY WERE "CUPPING" AND OUT OF ROUND. I HAD THE VAN CHECKED FOR CAMBER, CASTER, AND TOE-IN, AND IT WAS UP TO FACTORY SPECS. NO ALIGNMENT NECESSARY AND TIRES WERE MAINTAINED WITH CORRECT PRESSURE. TODAY, (09/05/2013) I AM HAVING THE 4TH TIRE REPLACED, BECAUSE IT IS BECOMING "OUT OF ROUND" AND "CUPPING" (I BELIEVE). THIS FAILURE CAUSES A VIBRATION THAT YOU WOULD NOT BELIEVE. THE LAST TIME SAM'S CLUB REPLACED THE TIRES (JUST TWO MONTHS AGO IN JULY 2013) THE INSTALLER SAID THAT THEY "HAVE HAD A LOT OF THESE TIRES SPONTANEOUSLY DESTROY THEMSELVES", AND THEY OPTED TO PUT GOODYEAR ASSURANCE "FUEL MAX" TIRES ON, IN LIEU OF THE DISCONTINUED "TOURING" MODEL. I CHECKED GOODYEAR'S WEBSITE, AND THE "TOURING" MODEL IS IN FACT, NOT DISCONTINUED. MAYBE SAM'S CLUB JUST STOPPED GETTING THEM BECAUSE THEY'RE TIRED OF REPLACING THEM? IF SAM'S CLUB HAS NO CONFIDENCE IN THE TOURING MODEL (AND IS OPTING TO REPLACE THEM WITH THE FUEL MAX MODEL) I AM BEGINNING TO THINK THAT THE LAST TOURING MODEL TIRE (REPLACED IN 2012) MAY DESTROY ITSELF, AS WELL. *JB

BOUGHT THE VIVIA AUTHORITY TIRES BACK IN 2010 MADE IT A OUT 40,000 MILES BEFORE THE PASSENGER SIDE WALL BLEW OUT AND THE OTHER THREE TIRES WERE DRY ROTTING SEVERELY. THESE TIRES TRULY NEED TO BE RECALLED. *JS

RETURNING HOME FROM A 3 NIGHT TRIP TO CHAMA, NM WHEN PASSENGER REAR TIRE OF OUR 2012 5TH WHEEL TRAILER BLEW OUT. WE WERE TRAVELING AT 65 MPH ON I-40 OUTSIDE THE EASTERN CITY LIMIT OF ALBUQUERQUE, NM. THERE WAS AN EXIT ABOUT 100 YARDS AWAY SO WE COULD PULL OFF WITH ROOM TO REPLACE THE TIRE. PLASTIC WHEEL WELL TRIM AND BOTTOM METAL PANEL WERE DAMAGED FROM THE SHREDDED TIRE. WE BOUGHT A NEW TIRE IN ALBUQUERQUE 8/3/13 SO WE COULD GET BACK ON THE ROAD 8/4/13 FOR A 2 DAY TRIP TO CLOVIS, NM TO MEET OUR SON RETURNING FROM AFGHANISTAN. AS WE WERE DRIVING ON HWY 60/84 AT 65 MPH NEAR MELROSE, NM THE DRIVER FRONT TIRE OF OUR TRAILER BLEW OUT. SINCE THIS WAS A SUNDAY AFTERNOON WITH LITTLE TRAFFIC ON THE 2 LANE HWY, I WAS ABLE TO PULL OFF AND RETRIEVE THE BLOWN OFF PIECES OF MY TRAILER AND TIRE TREAD FROM THE HWY. THIS WAS THE 2ND BLOW OUT OF THE ORIGINAL GOODYEAR MARATHON ST TIRES IN A 3 DAY SPAN! ON MONDAY 8/5/13, I CALLED THE TRAILER MFGR AND ASKED IF I SHOULD BE REPLACING THE BLOWN OUT TIRES WITH SOME OTHER BRAND, BUT THEIR RECOMMENDATION WAS TO STAY WITH THE MARATHON STS, CONTACT GOODYEAR FOR A PROPERTY DAMAGE CLAIM AND SUBMIT A COMPLAINT TO NHTSA. I HAVE THE TRAILER IN THE SHOP WAITING FOR REPLACEMENT PARTS AND GOODYEAR IS REVIEWING MY CLAIM AND INSPECTING THE 2ND BLOWN TIRE. I QUESTIONED THEM IF THE OTHER ORIGINAL MARATHON ST TIRES WOULD ALSO BE FAILING PREMATURELY AND THEY SUGGESTED I HAVE A TIRE RETAILER INSPECT THEM. I INSPECT THEM FOR WEAR AND CHECK TIRE PRESSURES BEFORE MAKING TRIPS AND I DO NOT SEE ANY DEFECTS. I WONDER HOW A TIRE RETAILER CAN PREDICT WHEN A BLOW OUT WILL OCCUR! WHEN I BOUGHT THE 2ND REPLACEMENT TIRE IN CLOVIS, THE TIRE DEALER ASKED WHAT PRESSURE I WANTED IN THE TIRE. I SAID 80 PSI AS THE TIRE INDICATED. HE SAID THE PRESSURE SHOULD NOT BE BASED ON INFORMATION ON TIRE BUT ON THE LOAD ON THE TRAILER. HE DIDN'T SHOW ME A CHART TO SHOW THE PRESSURE FOR DIFFERENT LOADS. I HAD HIM INFLATE TO 80 PSI. THIS IS A SERIOUS PROBLEM...UPDATED 09-18-13 *BF 9/19/13 UPDATED 09/25/2013 *JS UPDATED 12/23/201

TL* THE CONTACT OWNS A 2002 FORD RANGER EQUIPPED WITH GOODYEAR WRANGLER RADIAL (P) TIRES, SIZE P235/75R15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD AND NOTICED THAT ALL FOUR TIRES HAD BUBBLES ON THE SIDEWALLS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TIRES WERE REPLACED WITH ANOTHER SET OF THE SAME TIRES. THE CONTACT MENTIONED THAT A WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 50,000.