GOODYEAR TIRES Complaints

AFTER HAVING 4 NEW GOODYEAR ASSURANCE FUEL-MAX TIRES FOR APPROX 10 MONTHS AND 10,000 MILES, OBSERVED BULGES FORMING ON SIDEWALLS OF 3 OUT OF 4 TIRES. GOODYEAR WAS UNWILLING TO RECOGNIZE THE PROBLEM AS A DEFECT, BUT AFTER MULTIPLE CALLS TO CUSTOMER SUPPORT, THEY REPLACED THE 3 TIRES EXHIBITING THE PROBLEM WITH A DIFFERENT MODEL TIRE AT NO COST AS A MATTER OF CUSTOMER SATISFACTION. SINCE MANY PEOPLE HAVE POSTED SIMILAR PROBLEMS, AND INDEED ANOTHER CUSTOMER WAS IN THE SHOP WITH THE SAME PROBLEM WHEN I WAS THERE, AN INVESTIGATION SHOULD BE PERFORMED. DOT NUMBERS: M7MFJC1R4311 M7MFJC1R2012. *TR

2007 SATURN AURA STORED INDOORS ALWAYS.40,964 MILES ONLY.1METAL BELT EXPOSED. REPLACED 2 TIRES. 5MOS LATER BELT SEPARATION IN SAME BRAND TIRE. AUTO PRESSURE CHECK SYSTEM (COMPUTER HAS OBSERVED CORRECT TIRE PRESSURE FOR LIFE OF TIRE). TIRES STILL LOOK NEW PLENTY OF TREAD (AT LEAST1/4"). *TR

I PURCHASE A NEW 2010 FORD F-150XLT IN APRIL, 2010. THE TRUCK CAME WITH GOODYEAR WRANGLER SRA TIRES. TWO OF THE TIRES LOST A GREAT DEAL OF TREAD BETWEEN 16500 AND 18000 MILES, NECESSITATING ALL FOUR TIRES BE REPLACED. I CONTACTED MY FORD DEALER AND GOODYEAR AND THE TIRES HAVE BEEN REPLACED. I WAS TOLD THE GOODYEAR WRANGLER SRA TIRES ARE BACKORDERED AND HAD TO PURCHASE GOODYEAR WRANGLER ADVENTURE ALL SEASON TIRES. THE TECHNICIANS AT THE FORD DEALERSHIP ADVISED ME THEY HAVE SEEN EXCESSIVE WEAR ON MANY OTHER OF THE WRANGLER SRA TIRES. I RECEIVED A PRORATED ALLOWANCE FOR THE NEW TIRES; BUT DO TIRES ONLY LAST 18000 MILES NOW. MY PREVIOUS F-150 TIRES HAD OVER 60000 MILES ON THEM AND HAD MORE TREAD THAN MY 2010 F-150. THERE HAS OBVIOUSLY BEEN MANY PROBLEMS WITH THIS TIRE AND I DO NOT FEEL I SHOULD HAVE HAD TO PAY ANYTHING FOR THE REPLACEMENT TIRES. *TR

IN JUNE 2013 HAD MY RIGHT REAR TIRE BLOWOUT DRIVING DOWN THE ROAD AT ROUGHLY 40MPH ON A CLEAR DAY. REPLACED THE TIRE SINCE THE SIDEWALL WAS DESTROYED. TOOK VEHICLE TO FIRESTONE IN NOVEMBER 2013 TO CHECK BAD VIBRATION AND 3 REMAINING TIRES ALL HAD HUGE SIDEWALL BUBBLES PROTRUDING. HAD TO REPLACE ALL THREE TIRES WITH ONLY 36,000 MILES ON THEM (WARRANTY FOR 65,000) BOUGHT THE TIRES AT WAL-MART IN FEB 2012 - GOODYEAR VIVA AUTHORITY 235/65/R16 DOT M746JN1R4111. *TR

TL* THE CONTACT OWNS A 2013 KEYSTONE MONTANA 3900FB TRAILER EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: 235/80R/16E. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER'S SIDE TIRE FAILED AND CAUSED DAMAGE TO THE ALUMINUM WHEELS OF THE VEHICLE. THE CONTACT CALLED ROADSIDE ASSISTANCE, WHO WAS ABLE TO INSTALL THE SPARE TIRE. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE ALL FOUR TIRES REPLACED. THE MECHANIC DIAGNOSED THAT THE TIRES WERE NOT RECOMMENDED FOR THE TYPE OF VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND VEHICLE WAS 6,000. THE DOT NUMBER WAS UNAVAILABLE. UPDATED 12-13-13 *BF UPDATED 12/18/13 . ..UPDATED 01-10-14 *BF

ALL 4 TIRES SHOWED TREAD SEPARATION WITH MILEAGE BETWEEN 34000 AND 49000 MILES. THE TREAD BUBBLED UP ON THE INSIDE TREAD EDGE OF ALL TIRES. I HAD 3 FLAT TIRES DUE TO THIS DEFECT. GOODYEAR ONLY OFFERED WHAT THEY CALLED "GOOD WILL" REPLACEMENT AT ABOUT HALF PRICE. I PAID TO HAVE THE FIRST 2 REPLACE ON 02/16/2013 AND 11/04/2013. BOTH OF THESE TIRES WENT DOWN AFTER HIGHWAY DRIVING. ON 11/19/2013 I ROTATED THE TIRES AND NOTICED THE REMAINING 2 ORIGINAL TIRES WERE SHOWING SIGNS OF SEPARATION ON THE INSIDE EDGE OF THE TREAD. CONTACTED GOODYEAR AND THEY WOULD ONLY DISCOUNT THEM BY HALF AFTER HAVING 4 OUT OF 4 TIRES GO BAD. I LEFT THE GOODYEAR STORE AND AM HAVING 4 MICHELIN TIRES PUT ON. I THINK GOODYEAR SHOULD REFUND ME WHAT THE FIRST 2 TIRES COST ME AND THEY CAN HAVE THEM BACK. I DON'T THINK THESE TIRES SHOULD BE ON THE ROAD THEY ARE NOT SAFE. *TR

TIRES ARE WEARING UNEVENLY, ALL FOUR OF THEM. WE NOTICED THIS AT 20000 MILES!! WE NOTICED NOISE COMING FROM THE TRUCK AND WHEN THE DEALERSHIP TOOK THE TRUCK FOR ROAD INSPECTION THEY SAID IS THE TIRES. AND OF COURSE, THEY ARE NOT RESPONSIBLE, THAT I HAVE TO GO WITH GOODYEAR CO. AND MAKE A CLAIM. WE USED THE TRUCK TO DRIVE TO AND FROM WORK ONLY! WE DO NOT TAKE THE TRUCK OFF ROAD OR EVEN TO OUR NEIGHBOR COUNTRY (MEXICO) BECAUSE OF ROAD CONDITIONS THERE.THE TIRES ARE WEARING UNEVENLY AND MAKE THIS TERRIBLE NOISE WE HAVE TO LIVE WITH. WHO IS RESPONSIBLE FOR THIS ? WE TAKE THE TRUCK EVERY 3000 MILES FOR OIL CHANGE TO THE DEALERSHIP, THEY WILL RECOMMEND TIRE ROTATION AT 6000 MILES OR SO, WE DO AS THEY RECOMMEND, BUT NOW, NO ONE IS HELPING OUT! HOW COME THEY DID NOT NOTICE THIS EARLY WEAR IN OUR TIRES?. *TR

WE BOUGHT TWO NEW CARS AND THESE TIRES WERE STANDARD EQUIPMENT ON BOTH OF THEM.WE HAD TWO BLOWOUTS IN LESS THAN TWO MONTHS.BOTH SET OF TIRES COVERED 3500/2117 MILES RESPECTIVELY.TIRES VALVES WERE CHECKED ONE SET OF TIRES IS LOSING PRESSURE CONSTANTLY.MY NEXT STEP IS TO FILE COMPLAINT WITH NHTSA TO TRIGGER A INVESTIGATION.MY ADVICE IS IF YOU HAD ISSUES WITH THESE TIRES IS TO FILE A COMPLAINT WITH NHTSA TO PREVENT ANY BODY FROM GETTING INJURED. *TR

MY TIRES ON MY TRUCK ARE WEARING EXTREMELY UNEVENLY EVEN WITH CONSTANT TIRE ROTATIONS. GOOD YEAR TELLS ME IT IS AN ISSUE WITH DODGE, DODGE TELLS ME IT IS WITHIN GOODYEAR. THE TIRES ONLY HAVE 31,258 MILES ON THEM AND HAVE BEEN SHOWING EXCESSIVE WEAR. I ONLY DRIVE THE TRUCK TO & FROM WORK, DO NOT TAKE IT OFF ROADING WHICH WOULD WEAR THE TIRES EVEN MORE. I WAS INSTRUCTED BY GOODYEAR NOT TO TAKE THE TRUCK FOR LONG DRIVES IN THE RAIN OR UP TO THE SNOW WHEN IT STARTS TO SNOW HERE. AFTER DODGE LOOKED AT THEM THEY REFERRED ME TO GOODYEAR SAYING THE ONLY THING THEY CAN THINK OF IS THE TRUCK HAS ALOT OF ITS POWER ON THE RIGHT SIDE, ANOTHER EXCUSE. I HAVE RESEARCHED AND FOUND THAT RIGHT AROUND THE 30,000 MILE MARK IS WHEN ALOT OF OTHER DODGE RAM OWNERS ARE EXPERIENCING THIS KIND OF PROBLEM WITH THE TIRES. THIS IS A HUGE SAFETY CONCERN FOR MY FAMILY AS WELL AS OTHER FAMILIES ON THE ROAD. IF SOMETHING WERE TO HAPPEN WHO WOULD BE AT FAULT ? OH YES THE DRIVER, NOT GOODYEAR OR DODGE EVEN THOUGH THIS ISSUE HAS BEEN BROUGHT UP TO THEM. SO THE ENJOYMENT OF TAKING MY FAMILY TO PLAY IN THE SNOW IS COMPROMISED BECAUSE WHEN THE TIRES WERE INSPECTED BY GOODYEAR THEY FEEL IT IS AN ISSUE. I ASKED HOW MANY MORE MILES MIGHT I HAVE LEFT ON THE TIRES AND WAS INFORMED MAYBE 3,000. NOW I HAVE LOOKED ONLINE ON GOODYEARS WEBSITE AND THE LOWEST MILEAGE FOR THE TIRES THAT I HAVE IS 50,000 MILES FOR A WARRANTY. SO I AM LOSING OUT ON ABOUT 20,000 MILES WORTH OF TIRE TREAD. THIS IS IN REGARDS TO ALL 4 OF THE TIRES WEARING UNEVENLY "CUPPING." *TR

ON 5/19/13 I PURCHASED 4 NEW GOOD YEAR ASSURANCE FUEL MAX TIRES. AFTER DRIVING LESS THAN 5,000 MILES ON THE TIRES MY TIRE PRESSURE LIGHT CAME ON 3 TIMES, &WHEN I CHECKED THEM, ALL 4 HAD GONE LOW (BY 5-7LBS OF PRESSURE EACH TIME) . AFTER THE 3RD TIME OF THIS HAPPENING, IN LESS THAN 6 MONTHS OF PURCHASE, I DECIDED TO SEARCH ONLINE TO SEE IF ANYONE ELSE WAS HAVING SIMILAR PROBLEMS WITH THESE TIES. THE RESULTS WERE SCARY; I FOUND DOZENS AND DOZENS OF BLOGS & REVIEWS STATING THESE TIRES WERE SLOWLY LOOSING AIR, BUBBLING &/OR BURSTING. MOST STATED CRACKS WERE FOUND ON THE SIDEWALL INSIDE THE TIRE, CAUSING PRESSURE TO GO LOW. AFTER SEEING THESE RESULTS, I WENT OUTSIDE AND INSPECTED MY TIRES MORE CLOSELY, AND THE FRONT DRIVER SIDE HAD A SMALL BUBBLE IN IT. I IMMEDIATELY TOOK IT BACK TO GOOD YEAR AND WAS TOLD THAT THE BUBBLE WAS A ROAD HAZARD ISSUE CAUSE BY HITTING A POT HOLE (AND THIS WAS BEFORE ANYONE EVEN TOOK THE TIRE OFF TO INSPECT IT). I ASKED WHY ALL 4 TIRES HAVE BEEN SLOWLY LOOSING AIR, AND THEIR REPLY WAS "THAT IS ODD, THAT DOESN'T USUALLY HAPPEN LIKE THAT." BASED ON MY FINDINGS FROM THE INTERNET, I ASKED THEM TO INSPECT THE INTERNAL SIDEWALLS OF THE TIRES, JUST TO MAKE SURE THERE WERE NO CRACKS THAT COULD BE CAUSING THE SLOW AIR LEAKS. I OPENED A FILE WITH GY'S CUSTOMER SERVICE AND THEY ASKED THE STORE TO INSPECT THE INSIDE OF ALL 4 TIRES, AND TO SEND THEM AN INSPECTION REPORT, BUT ALL THE TECH DID WAS SPRAY THE OUTSIDE OF THE TIRE TO CHECK FOR AIR BUBBLES/LEAKS (BUT DID NOT REMOVE THE TIRES TO CHECK THE INSIDE WALLS). THE TIRE WITH THE BUBBLE WAS REPLACED, BUT I WAS NOT ALLOWED TO KEEP THE TIRE TO HAVE IT INSPECTED. I WAS TOLD THE MANUFACTURER WOULD INSPECT IT, BUT THAT WILL TAKE SEVERAL WEEKS. I'M VERY CONCERNED WITH THE NUMBER OF REVIEWS/BLOGS ONLINE WITH THE SAME/SIMILAR COMPLAINTS ABOUT THESE TIRES, SO I AM FILING THIS COMPLAINT TO DOCUMENT MY EXPERIENCE WITH THEM. I'VE HAD MY CAR SINCE 2008 AND NEVER HAD ANY PROBLEMS WITH MY OLD TIRES. *TR