GOODYEAR TIRES Complaints

ON JUNE 26, 2012 A GOODYEAR MARATHON TIRE, ST235/85R16, BLEW OUT ON MY 2011 EAGLE 5TH WHEEL TRAILER. FORTUNATELY THE TRAILER WAS SITTING STILL WHEN IT BLEW BECAUSE I WAS AT THE REGISTRATION DESK OF A CAMPGROUND IN WILLIAMS, AZ. I HAD JUST DRIVEN APPROXIMATELY 300 MILES FROM ANOTHER CAMPGROUND IN NEW MEXICO. ON JUNE 28, 2012 I TOOK THE TIRE TO GREAT WEST COMMERCIAL TIRE IN KINGMAN, ARIZONA. WHEN I BACKED THE TRAILER IN THE TECHNICIAN INFORMED ME THAT ANOTHER TIRE ON THE OTHER AXLE, OPPOSITE SIDE WAS SEPARATING. I ENDED UP PURCHASING TWO TIRES FOR A TOTAL OF $382.98 PLUS $41.98 FOR LABOR AND VALVE STEMS. I WAS INFORMED THAT THE ADJUSTER FOR GOODYEAR COMES AROUND QUARTERLY AND HAD JUST BEEN THERE. I SAID OK AS LONG AS YOU HOLD ON TO THE TIRES UNTIL I AM SATISFIED WITH THE CLAIM. WHEN I LEFT THEIR BUSINESS I WENT STRAIGHT TO THE CAT SCALE AT THE FLYING J PILOT TRUCK STOP ACROSS FROM THEIR LOCATION. I SENT GREAT WESTERN A COPY OF THE WEIGH TICKET WHEN I GOT HOME. THE TRAILER AXLES WEIGHED 10,040 POUNDS, WELL UNDER THE CAPACITY FOR THE TIRES, WHICH WERE PROPERLY INFLATED TO 80 PSI AND WERE CHECKED SEVERAL TIMES DURING THE TRIP. ACCORDING TO GREAT WESTERN THE TIRES HAD 6/32" TREAD LEFT OUT OF 10/32" WHEN THEY TALKED TO THE PERSON I COMPLAINED TO AT GOODYEAR. THE CLAIM FORM SAYS 8/32" AND 7/32". I MEASURED THE TWO TIRES THAT WERE NOT AFFECTED AND BOTH HAD 8/32" TREAD LEFT. THE TIRES WERE ORIGINAL EQUIPMENT ON THE TRAILER AND BY MY ESTIMATION HAD ONLY ABOUT 5,000 MILES ON THEM. I WAS RECENTLY INFORMED BY THE PERSON I SPOKE TO AT GOODYEAR THAT THE TIRES WERE DISPOSED OF DESPITE THE FACT THEY KNEW I WAS NOT SATISFIED WITH THEIR $69.92 SETTLEMENT. PICTURES AND CORRESPONDENCE ARE AVAILABLE. *TR UPDATED 3/13/13 *CN UPDATED 04/26/2013*JS

TODAY 2/15/13 , WHEN MY FAMILY AND I WERE DRIVING FROM AUSTIN TO HOUSTON AROUND 7:30 AM ON A 2007 HONDA ODYSSEY MINI VAN A ONE OF FOUR TIRES EXPLODED. WE DID NOT HIT ANYTHING ON THE HIGHWAY IT JUST EXPLODED IN AN AREA CLOSE TO THE RIM. IT WAS A REAR TIRE. WE CALLED AAA TO COME TO HELP US AND LATER WE WENT TO 2 DIFFERENT GOODYEAR TIRE OUTLETS AND I NOTICED THAT ALL TIRES OF THESE KIND HAD BUBBLES ALL OVER THE TIRES. THE TIRES WERE BOUGHT LESS THAN 3 YEARS AGO AND HAVE ABOUT HALF OF ITS TREADS LEFT ON THEM. *TR

MY 2012 FORD EXPEDITION SUFFERED A CATASTROPHIC TIRE FAILURE WHILE TRAVELLING AT 65MPH ON THE FREEWAY. THE TIRE WAS ONLY 11 MONTHS OLD WITH APPROXIMATELY 9000 MILES. THE TIRE WAS INFLATED PROPERLY AND HAD NO EXTERNAL SIGNS OF WEAR. SLIGHTLY BEFORE THE TIRE SIDEWALL SEPARATED I HEARD A SLAPPING SOUND FROM THE LEFT FRONT AND EASED OFF THE GAS. THE TIRE THEN POPPED LOUDLY AND CAUSED THE VEHICLE TO BECOME HARD TO CONTROL. I WAS ABLE TO SLOW DOWN AND GET TO THE SIDE OF THE ROAD TO REPLACE IT WITH THE SPARE. THE TIRE WAS A GOODYEAR WRANGLER SR-A. FORTUNATELY NO ONE WAS HURT BUT THE TREAD CAUSED SOME MINOR DAMAGE IN THE WHEEL WELL AREA. THIS WAS A VERY DANGEROUS SITUATION CAUSED BY AN UNRELIABLE TIRE. *TR

TL* THE CONTACT OWNS 2010 JEEP GRAND CHEROKEE 4X4 EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES, SIZE 255/45/20 DOT (M612DVER4409). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE CENTER WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES EXHIBITED SIGNS OF TREAD SEPARATION. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 33,000..... UPDATED 03-28-13 *BF THE CONSUMER STATED THE TIRES WERE WORN FROM THE INSIDE. THEY WERE UNABLE TO BE ROTATED. UPDATED 04/19/2013 *JS

THE TIRES INSTALLED AND DELIVERED BY THE MANUFACTURER ARE GOODYEAR MARATHON ST LOAD RANGE E TIRES [ODI NOTE: ST235/80R16 LRE @ 80PSI]WITH A MAXIMUM LOAD RATING OF 3420 POUNDS. THERE ARE TWO TIRES PER AXLE FOR A TOTAL TIRE LOAD RATING OF 6840 POUNDS. THE AXLES ARE RATED AND CERTIFIED BY THE MANUFACTURER WITH A MAXIMUM LOAD RATING OF 7000 POUNDS. THE TIRES DO NOT MEET THE AXLE LOAD RATING AS REQUIRED BY "571.120 S5.1.2 TIRE SELECTION AND RIMS AND MOTOR HOME/RECREATION VEHICLE TRAILER LOAD CARRYING CAPACITY INFORMATION FOR MOTOR VEHICLES WITH A GVWR OF MORE THAN 4,536 KILOGRAMS (10,000 POUNDS)." I NOTIFIED THE MANUFACTURER ON 02/02/2013 BY EMAIL AND THERE WRITTEN RESPONSE WAS " YOU HAVE THE PROPER TIRES. REMEMBER YOU HAVE 1760LBS OF WEIGHT ON THE HITCH." I NOTIFIED THE MANUFACTURER A SECOND TIME ON 02/04/2013 REQUESTING THEM TO TAKE MY NOTICE SERIOUSLY AND RECEIVED NO RESPONSE. *TR

TL* THE CONTACT OWNS A 1999 NISSAN SENTRA EQUIPPED WITH GOODYEAR VIVA 2 TIRES, SIZE 175/65R14 DOT NUMBER (PJ8JH6HR5011). THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THERE WAS A ROARING NOISE COMING FROM THE DRIVER FRONT TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. WHILE THE TIRES WERE BEING ROTATED, THE TECHNICIAN NOTICED THAT THE INSIDE OF BOTH TIRES WERE SEPARATED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE TIRE WARRANTY HAD TO BE REDEEMED AT THE LOCATION FROM WHICH THE TIRES WERE PURCHASED. THE TIRES WERE NOT EXCHANGED. THE FAILURE MILEAGE ON THE VEHICLE WAS 155,432. THE FAILURE TIRE MILEAGE WAS 300. .... UPDATED 03/08/13 *BF

I HAVE HAD 15 TIRE DEFECTS REQUIRING REPLACEMENT OF !! TIRES IN 16,300 MILES OF DRIVING. THESE DEFECT RESULT IN UNSAFE DRIVING CONDITONS AND POSSIBILITY OF ACCIDENTS. THE TIRES ARE NOT CAPABLE OF SUSTAINING MINOR AND NORMAL HIGHWAY CONDITIONS. MY TIRES ARE CURRENTLY BEING REPLACED AGAIN. THREE BULGES ON THE RIGHT FRONT, TWO OF THE LEFT FRONT AND ONE ON THE RIGHT REAR. THESE ARE NOT DO TO DRIVING THEY HAVE RESULTED IN 11 NEW TIRES AND 15 BLOWOUTS, IN 16,300 MILES. THE TIRES HAVE A DESIGN FLAW. SEE INTERNET FOR COMPLAINTS> THIS IS A SERIOUS SAFETY ISSUE WHICH NEED INVESTIGATION. *TR

TL * THE CONTACT OWNS A 2012 JEEP WRANGLER SPORT EQUIPPED WITH GOODYEAR WRANGLER RADIAL TUBELESS, SIZE P255/75/R17 (N/A). THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE EXPLODED. THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE BUT SHE WAS ABLE TO PULL OVER. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT THE TREAD SEPARATED FROM THE INNER PART OF THE TIRE. THE CONTACT CALLED A TOW SERVICE AND THE DAMAGED TIRE WAS REPLACED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS ALSO CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 2,426. UPDATED 03/01/13*LJ GOODYEAR REPLACED THE TIRE AT NO COST TO THE CONSUMER. UPDATED 03/07/13

VEHICLE RUNNING ON HIGHWAY AT 60 MPH AND STEERING BEGAN TO WOBBLE. CHECKED FRONT PASSENGER SIDE TIRES .. NOTED A SINGLE BULGE IN THE MIDDLE OF TIRE TREADS. 2010 CHEVROLET SILVERADO 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES AT/S SIZE P265/70R17 TIRES. ESTIMATED TIRE TO BE SLIGHTLY OVER A YEAR OLD WITH APPROX 25,000 MILES ON IT. STILL PLENTY OF THREAD ON IT. BOUGHT TRUCK TO GOODYEAR AUTO SERVICE CENTER TO HAVE TIRE INSPECTED. TECHNICIAN VISUALLY INSPECTED TIRE AT PARKING LOT AND CLAIMED THAT FAULT WAS LIKELY CAUSED BY TIRE HITTING A POTHOLE OR CURB. TECHNICIAN REFUSE TO PROVIDE ANY FORM OF WARRANTY FOR TIRE. A BULGE IN THE MIDDLE OF THE TIRE THREAD ISN'T GOOD. NEVER SEEN A TIRE BULGING LIKE THIS BEFORE. LOOKS LIKE A MANUFACTURING DEFECT. WILL BRING IT TO ANOTHER TIRE SHOP TO HAVE IT REPLACED. IT WILL NOT BE ANOTHER GOODYEAR TIRE. *TR

TL- THE CONTACT WANTED TO USE THE COMPLAINT THAT WAS SENT VIA EMAIL. JO I PURCHASED THIS USED GMC SIERRA P/U IT HAD GOODYEAR WANGLER ATS TIRES. I WAS DRIVING ON OUR HIGHWAY 3 IN IOWA AND I WAS PASSING A BUS, AT ABOUT 70MPH THE TIRE SIDEWALL EXPLODED I HAVE A PICTURE TO SEND YOU IF YOU WANT TO SEE IT. LEFT FRONT TIRE. THERE WERE PLENTY OF TREAD AND THE AIR WAS AT PROPER NUMBERS. I WON'T BUY ANOTHER WANGLER BUT THINK IT WAS IMPORTANT TO LET YOU KNOW. UPDATED 01/14/13 *BF UPDATED 01/17/2013 *JS