GOODYEAR TIRES Complaints
View complaints related to GOODYEAR TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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GOODYEAR INTEGRITY TIRES- LEESBURG, VA
I WAS DRIVING TO WORK ON THE CAPITAL BELTWAY WHEN MY LOW TIRE PRESSURE INDICATOR CAME ON AND WITHIN MINUTES, MY TIRE WAS COMPLETELY FLAT. WHEN ROADSIDE ASSISTANCE REMOVED MY TIRE, IT HAD COMPLETELY SPLIT ON THE INSIDE SIDEWALL. THE SHOP NOTICED THE SAME SPLIT HAPPENING ON THE OTHER REAR TIRE SO BOTH WERE REPLACED IMMEDIATELY. I SAVED THE TIRES AND HAD TO TAKE THEM TO A GOODYEAR DEALER WHERE I WAS OFFERED A PRORATED REFUND. I WAS 7 MONTHS PREGNANT AT THE TIME AND EXTRAORDINARILY LUCKY THAT THIS DIDN'T CAUSE AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
GOODYEAR EAGLE RESPONSEDGE TIRES- PEORIA, AZ
WE OWN A 2009 1500 DODGE TRUCK AND WERE STRANDED IN THE HIGH DESERT FOR WELL OVER TEN HOURS UP OFF OF HIGHWAY 377 IN NORTHERN ARIZONA WE HAD A FLAT WE PROCEEDED TO TAKE THE JACK THAT WAS BRAND NEW WE WERE JACKING THE TRUCK UP WHEN THE FIRST EXTENSION END TORE LIKE IT WAS SOFT METAL SO WE DISCARDED THE FIRST EXTENSION AND PROCEEDED TO USE THE SECOND WHICH ALSO TORE SO I USED THE LAST EXTENSION AND THEN THE HOOK THAT WAS CONNECTED TO THE JACK BECAME TWISTED AND COULD NO LONGER BE USED THIS STRANDED US IN A PLACE THAT WHERE WE COULD NOT BE LOCATED WE CALLED ROADSIDE EMERGENCY SERVICE AND WAS TOLD BY DISPATCHER THAT HE HAD PIN POINTED US AND THAT THEY WOULD SEND OUT A TOW TRUCK BUT THEY STILL COULDN'T FIND US WITH THE COORDINATES THAT WE GAVE HIM . SO WE TURNED TO TRIPLE A WHO WE BELONG TO WE ALSO CALLED 911 . WE WERE TOLD BY TRIPLE A TOW TRUCK DRIVER THAT WE SHOULD DRIVE ON FLAT TIRE TO HIGHWAY 377 IF WE WANTED HELP SO WE PROCEEDED TO DO SO AND WAS THIS TOW DRIVER WRONG IT CAUSED MAJOR DAMAGE TO THE TRUCK AND IT TOTALLY STOPPED RUNNING AND IS NOW AT POWER DODGE IN PHOENIX AZ . WE WERE FINALLY FOUND BY THE HOLBROOK SHERIFF DEPARTMENT SERGEANT PRICE AND THE NAVAJO DISPATCHER FOUND US BY THE COORDINATES THAT WE PROVIDED FROM OUR GPS WHICH WAS SOME TIME THE NEXT MORNING WE ARE BOTH DISABLED AND DID NOT HAVE OUR MEDS UNTIL TWO DAYS LATER WHEN WE GOT HOME ALL BECAUSE OF THIS DEFECTED JACK THAT WAS PROVIDED WITH TRUCK . EXCUSE THIS IF IT IS CONFUSING BECAUSE I'VE HAD MY MEDS BUT AM STILL CONFUSED SLIGHTLY. *TR
Source: NHTSA WEB SITE -
GOODYEAR WRANGLER HP TIRES- BEND, OR
ON AUGUST 31, 2010 WHILE DRIVING NORTH NEAR RED BLUFF, CALIFORNIA ON INTERSTATE 5 (I-5) AT 60 MPH WHEN WE INCURRED A CATASTROPHIC FAILURE OF THE RIGHT REAR GOODYEAR WRANGLER TIRE ON OUR GMC YUKON DENALI. THESE TIRES ARE OEM TIRES FROM GMC AND HAVE NEVER BEEN OFF THE VEHICLE FOR ANY REPAIRS ' ONLY REGULAR TIRE ROTATIONS. WE IMPACTED NO ROAD HAZARDS TO CAUSE THIS FAILURE AS WITNESSED BY THE FOLLOWING: 1.I OBSERVED NO ROAD HAZARDS PRIOR TO TIRE FAILURE. 2.GRANT - LES SCHWAB TIRE CENTER EMPLOYEE WAS RIGHT BEHIND ME AND OBSERVED NO ROAD HAZARDS. GRANT STOPPED TO ASSIST US WITH CHANGING THE TIRE. 3.THE TIRE BEAD WAS SEPARATED AND SIDEWALL SPLIT YET NO DAMAGE WAS CAUSED TO THE WHEEL RIM AS NOTED BY REDDING, CA. WINGFOOT EMPLOYEES AND GRANT AND DON - LES SCHWAB TIRE CENTER EMPLOYEES. THE LOGIC BEING THAT IF A ROAD HAZARD CAUSED FAILURE OF THE BEAD IT WOULD HAVE DAMAGED THE RIM TOO. I HAVE PICTURES ON FILE. FROM WHAT WINGFOOT AND LES SCHWAB EMPLOYEES PLUS INTERNET ARTICLES TELL ME, THE FAILURE OF THIS TIRE WAS DUE TO A DEFECT IN MANUFACTURING. WITH THIS AND THE SAFETY OF MY FAMILY IN MIND, I REPLACED ALL FOUR TIRES DESPITE STILL HAVING 50% TREAD LIFE LEFT ON THE GOODYEAR TIRES. THE DAMAGED TIRE WAS DROPPED OFF AT WINGFOOT, LLC REDDING, CALIFORNIA FOR FEDEX PICKUP TO THE GOODYEAR FACTORY FOR EXAMINATION. I HAVE RECEIVED A CLAIM DENIAL LETTER FROM GOODYEAR AFTER TIRE EXAMINATION STATING THAT OVER DEFLECTION CAUSED THE TIRE FAILURE. LOGIC DOES NOT HOLD TRUE FOR THIS DETERMINATION. IF TRAVELING ON A STRAIGHT HIGHWAY THE TIRE OVER DEFLECTION WOULD HAVE OCCURRED TO THE RIGHT FRONT TIRE DAMAGING IT AS WELL AS THE RIGHT REAR BUT ONLY THE RIGHT REAR TIRE SUFFERED A CATASTROPHIC FAILURE. *TR
Source: NHTSA WEB SITE -
GOODYEAR INTEGRITY TIRES- CHEEKTOWAGA, NY
I HAVE A 2009 IMPALA WITH BARELY 15000 MILES. TOOK IN FOR OIL CHANGE AND TIRE ROTATION AT A FIRESTONE BUSINESS. MECHANIC STATES THAT FRONT TIRES WOULD NOT PASS INSPECTION, AND RECOMMENDED 2 FRONT TIRES AND LIFETIME FRONT END ALIGNMENT FOR A COST OF ALMOST 750.00. DID NOT TAKE HIM UP ON HIS "GENEROUS" OFFER. THIS WAS JUST BEFORE THE CAR HIT 15K MILES. CAR HAS BEEN SERVICED EVERY 5K, AND UP UNTIL JUST OVER 10K, TIRE CONDITION WAS STATED AS "GOOD-9/32 TREAD IS STILL ON TIRES. SO, BETWEEN 10K & 15 K, THEY ARE NOW NO LONGER ANY GOOD? HAVE SEEN QUITE A FEW COMPLAINTS ONLINE ABOUT 2009 IMPALA TIRES WEARING OUT PREMATURELY, AS DID THE 2008'S(WHICH MY WIFE HAS) FRONT END HAS NEVER SHAKEN, SHIMMIED OR ANYTHING ELSE-STILL DRIVES DOWN THE ROAD AT 50 WITH NO PROBLEM AT ALL. AM WONDERING IF GM IS GOING TO GIVE ME A HASSLE ABOUT THIS-NOT A GOOD ADVERTISEMENT FOR THIS MODEL AT ALL! *TR
Source: NHTSA WEB SITE -
GOODYEAR ALLEGRA TIRES- CORPUS CHRISTI , TX
FRONT AND REAR ABNORMAL TIRE WEAR BROUGHT ON BY IMPROPER WHEEL ALIGNMENT FROM THE MANUFACTURER. AT 22000 MILES A VIBRATION COULD BE FELT AT SPEEDS ABOVE 20 MPH. I TOOK THE CAR IN FOR A CHECK AR A LOCAL TIRE DEALER. THE TECH CALLED ME OUT TO THE CAR WHILE IT WAS ON A LIFT. HE SHOWED ME THE TIRES, ALL FOUR WERE WORN BEYOND USE. THE INNER TWO TREAD LINES WERE COMPLETELY WORN OFF, I FELT THE TIRE IN THE WORN AREA AND IT FELT LIKE A BALLOON. THE TECH COMMENTED I WAS FORTUNATE TO HAVE MADE IT TO THE SHOP. HE WAS SURPRISED THE HAD NOT BLOWN UP WHILE DRIVING. LATER HE TOLD ME THAT THE CAR DID NOT HAVE ECCENTRIC BOLTS IN THE SUSPENSION AND THAT HE WOULD HAVE TO REPLACE THE NON ADJUSTABLE BOLTS IN THE SUSPENSION ALONG WITH 4 NEW TIRES. WHILE I WAS WAITING IN THE LOBBY I DECIDED TO CHECK ON THE PROGRESS, WHEN I NOTICED AN 2008 IMPALA ON ANOTHER RACK, I LOOKED AT THE TIRES AND SAW THE SAME PROBLEM I HAD. OVER 600.00 DOLLARS I WAS ON MY WAY HOME. I CONTACTED THE CHEVY DEALER ON TO GET A GAF FROM THE SERVICE DEPT. OKAY SO I SUCK KT UP, DUMP THE CAR AND NOT BUY CHEVYS AGAIN. THIS WAS MY 4TH NEW CHEVY FROM THE SAME DEALER, NEVER AGAIN. I'M BUYING GERMAN OR JAPANESE. *TR
Source: NHTSA WEB SITE -
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GOODYEAR MARATHON TIRES- WIXOM, MI
LEAVING WYOMING TRAVELING EAST. FOUND LEFT FRONT TIRE FLAT. CHECKED ALL AIR TWO DAYS EARLIER. TIRES WERE IN EXCELLENT SHAPE WHEN CHECKED. LOOKING AT FLAT ALL TREAD LOOKED NEW EXCEPT WHERE TREAD AND SIDEWALL MET. TREAD HAD WORN OFF CAUSING A FLAT. THIS TIRE LOOKED LIKE NEW TWO DAYS EARLIER. TWO WEEKS BEFORE I LEFT ON THIS TRIP I HAD TO REPLACE THE TIRE ON RIGHT FRONT BECAUSE OF BULGE AT THE SAME LOCATION ON THE TIRE. TREAD DEPTH ON BOTH TIRES WAS WITHIN 2/32S OF NEW. PUT ON SPARE AND HEADED HOME. WITHIN ONE THOUSAND MILES RIGHT CENTER TIRE DELAMINATED AND BLEW TEARING UP THE WHEELWELL OF RV. ALL THREE TIRES WERE AT THE PROPER INFLATION CHECKED COLD. *TR
Source: NHTSA WEB SITE -
GOODYEAR EAGLE RS-A TIRES- LITTLE FALLS, NJ
MY MAZDA 7 SUV GRAND TOURING TIRE WERE WEARING OUT AT 10,000 MILES I BRING BACK TO DEALER BECAUSE WHEEL SHAKE WHEN PUT ON BRAKES AND WHEN DOING 65 MILES TOO THEIR TIRE ARE GOODYEAR 235/60/18 I NEED NEW TIRE AT 24,000 MILE THAT CRAZY I GO DODGE RAM 2,500 AND I GET 70,000 MILE. *TR
Source: NHTSA WEB SITE -
GOODYEAR WRANGLER SR-A TIRES- CINCINNATI, OH
2007 DODGE DURANGO (APPROX 42K) EQUIPPED WITH TPMS TIRE PRESSURE MONITORING SYSTEM. ALL 4 VALVE STEMS, METAL IS CORRODED. ONE VALVE STEM BROKEN OFF AT THE THREADS WHEN FILLING TIRE WITH AIR. DEALER SAYS THEY KNOW OF ISSUES WITH CORRODING ON VALVE STEMS WITH TPMS BUT IS NOT COVERED UNDER WARRANTY OR RECALL. I CONSIDER THIS A SAFETY ISSUE. I CANNOT PUT AIR IN ONE TIRE. THIS COULD ALSO BE LEAKING AND WILL CAUSE TIRE TO BE FLAT OR BLOW OUT. REPLACEMENT OF TPMS UNIT IN ORDER TO FIX ALL 4 OR GO TO NORMAL VALVE STEMS WITH NO TPMS. *TR
Source: NHTSA WEB SITE -
GOODYEAR EAGLE LS-2 TIRES- WILSON, AR
DRIVING 70 MPH ON INTERSTATE AND HAD BLOWOUT DUE TO SPLITTING OF GOODYEAR EAGLE LS 2 TIRE WITH ONLY 28000 MILES. TIRES PURCHASED ON NEW 2007 BUICK LACROSSE WITH 0 MILES. COULD HAVE CAUSED WRECK AND POSSIBLY DEATH. THIS HAPPENED AGAIN ON 9-6-20210 SAME SITUATION ON A SECOND TIRE. GOODYEAR WOULD NOT REPLACE ALL 4 TIRES EVEN THOUGH 2 BLEW OUT DUE TO SPLITTING OF TIRE. GOODYEAR ONLY PRO RATED THE TWO THAT WERE BLOWN AND I WOULD HAVE TO WAIT UNTIL OTHERS BLOW. THIS IS TOO DANGEROUS AND GOODYEAR NEEDS TO BE RESPONSIBLE. IF THE OTHERS BLOW AND THERE IS WRECK OR INJURY THERE WILL BE A LAWSUIT AND WANT IT NOTED THAT I HAVE REPORTED AND TRIED TO DO SOMETHING ABOUT BAD TIRES. ONLY HAVE THE DOT # FOR THE SECOND TIRE ONLY BECAUSE GOODYEAR DEALER KEPT THE FIRST BLOWN OUT TIRE. I HAVE NOT LET THEM HAVE THE SECOND TIRE YET. I AM TRYING TO WORK WITH GM TO GET SOME HELP WITH GETTING ALL TIRES REPLACED. GM FIRST TOLD ME TO GO TO GOODYEAR BUT NOW WITH THE SECOND TIRE A MONTH LATER I AM REALLY CONCERNED FOR MY AND OTHERS SAFETY. THE CONSUMER STATED THE DEALER AND GM DECIDED TO REPLACE THE REMAINING THREE TIRES AS A CUSTOMER SATISFACTION GESTURE. UPDATED IVOQ 10/13/10*JB *TR
Source: NHTSA WEB SITE -
GOODYEAR EAGLE RS-A TIRES- SPRINGTOWN , TX
TL*THE CONTACT OWNS A 2009 CADILLAC SRX WITH GOODYEAR EAGLE RSA 235/65/17 255/60/17 ORIGINAL EQUIPMENT TIRES. THE CONTACT STATED THAT ON THE INSIDE OF ALL FOUR TIRES THE BELTS WERE SEPARATED. GOOD YEAR WAS NOTIFIED AND STATED THEY WOULD GIVE HIM 30% OFF OF THE LIST PRICE. THE TIRES HAVE BEEN REPLACED WITH A DIFFERENT BRAND OF TIRES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE