MICHELIN AGILIS CROSSCLIMATE C-METRIC TIRES Complaints

The contact owned a 2004 Honda Odyssey equipped with Michelin CrossClimate 2 Tires, Tire Size 255/60R112VXL, DOT Number: Not Available. The contact stated that while her husband was driving at an unknown speed and turning a corner, the front driver's side tire suddenly blew out, causing the vehicle to roll a few times, then flip, crashing into a tree where it came to a stop. The air bags did deploy. The driver sustained a fracture to the neck, and he was declared deceased on the scene. The vehicle was towed and totaled. A police report was filed. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2019 Nissan NV200 equipped with Michelin Tires, Tire Line: Agilis Cross Climate C-Metric, Tire Size 185/60/R15C. The contact received notification of NHTSA Campaign Number: 25T008000(Tires); however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic, where the contact was informed that none of the tires would be replaced. The contact was informed that he would need to purchase new tires, and then he would need to ship the previous tires to the independent mechanic for potential reimbursement. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 Ram Promaster equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 225/75/R16, DOT Number: (N/A). The contact received notification of NHTSA Campaign Number: 23T002000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened; however, no further assistance was provided. The tires were replacement tires purchased at Walmart. The contact had not experienced a failure.

The contact owns a 2018 Ford Transit equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 235/65R/16C, and DOT Number: 1FK4107CX. The contact received notification of NHTSA Campaign Number: 23T002000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.