MICHELIN ALL SEASON RADIAL TIRES Complaints

DRIVING ON ACCESS ROAD AT ABOUT 25 MPH. LOUD NOISE FOLLOWED BY FLOPPING NOISE. PULLED OFF THE ROAD WITHIN ABOUT 200 YARDS. DRIVERS SIDE REAR TIRE WAS COMPLETELY FLAT. PUT ON SPARE TIRE. CURSORY EXAMINATION SHOWED LARGE TEAR THROUGH THE SIDEWALL ON THE INTERIOR SIDE. PHOTOS ARE AVAILABLE. TIRES HAVE 15,320 MILES ON THEM.

TIRE FAILURE AT LOW MILEAGE. TIRES NOT PASSING SAFETY INSPECTION AFTER APPX 20,000 USE. TREAD DOWN TO 4//32. TIRES PURCHASED AT COSTCO . LINE IS MICHELIN PREMIER A/S . MULTI VISITS TO COSTCO TO INSPECT AFTER TWO INDEPENDENT TIRE INSPECTORS STATED THEY WOULD NOT PASS SAFETY INSPECTION WITH WEAR BARES CLOSE TO TREAD SUFACE. COSTCO REFUSED TO CALL FAILURE STATING THAT IS NORMAL FOR THIS TYPE OF TIRES. THE RATING WAS AT LEAST 60.000 MILES. THERE WAS A RECENT ROAD HAZARD THAT PUNCTURED FRONT TIRE AND COSTCO WANTED TO CHARGE FOR NEW FRONT TIRE. VERY UNSTATISFIED WITH TIRES, FREQUENT SLIPPING AND LOSS OF TRACTION ON SNOW AND RAIN. UNSAFE.

DRIVING DOWN ROAD. ALL OF A SUDDEN, THE INNER SIDE WALL OF THE MICHELIN PREMIER LTX TIRE BLEW OUT IN TWO PLACES. THEY WERE BOTH RECTANGULAR BLOWOUTS COMING FROM THE CENTER OF THE TIRE. *TR

I PURCHASED A 2012 JEEP GRAND CHEROKEE LAREDO IN AUGUST OF 2013. THE OEM TIRES ON THE VEHICLE WERE MICHELIN P265/60R18 ALL SEASON TIRES WHICH WERE MANUFACTURED DURING THE 26TH WEEK OF 2011. I REPLACED ALL FOUR TIRES IN JUNE 2015, EVEN THOUGH I STILL HAD 5/32 TO 6/32 OF TREAD DEPTH, BECAUSE THE TIRES WERE DRY ROTTING AND THE SEAM WHERE THE TREAD ATTACHES TO THE SIDEWALL WAS LEAKING AIR. THE TIRES COULD NOT BE REPAIRED.

TL* THE CONTACT OWNS A 2003 FORD F-250 EQUIPPED WITH BF GOODRICH ULTRA ALL RANGE TIRES, LINE SIZE: P235/85/R16. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT MENTIONED THAT AFTER INSPECTING ALL THE TIRES, HE NOTICED THAT THE TIRE TREAD WAS WEARING PREMATURELY AND HAD STARTED SEPARATING. THE VEHICLE WAS TAKEN TO A TIRE SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE TIRE FAILURE MILEAGE WAS 85,151. THE VEHICLE CURRENT MILEAGE WAS 86,000. UPDATED 03/17/15*LJ UPDATED 08/25/2017*CT

I PURCHASED A SET OF 4 MICHELIN DEFENDER XT TIRES FOR MY 2011 PRIUS II FROM COSTCO ON 11/29/2013. THE TIRES ARE MARKETED BY MICHELIN AS LLR (LOW ROLLING RESISTANCE) TIRES. HOWEVER UPON INSTALLING THEM AND OPERATING THE VEHICLE FOR NEARLY 1000 MILES, I FOUND THE MPG TO BE NEARLY 10 MPG. LESS THAN THE OEM TIRES THAT THESE REPLACED. THE ROLLING RESISTANCE OF THESE TIRES ARE HIGH. VEHICLE ALMOST FEELS LIKE BEING DRIVEN OVER SAND. AS SOON AS I TAKE MY FOOT OFF THE ACCELERATOR, THE VEHICLE DECELERATES RAPIDLY, MUCH FASTER THAN THE OEM TIRES. I CHECKED THE TIRE PRESSURE, ALIGNMENT, AND WHEEL BEARINGS, ALL ARE WITHIN SPECS. IT APPEARS TO ME THAT THE HYSTERESIS LOSSES IN THIS TIRE MATERIAL ARE FAIRLY HIGH. THIS TIRE SHOULD NOT BE SOLD AS A LOW ROLLING RESISTANCE TIRE. IT IS BEING FALSELY ADVERTISED AS HAVING THIS CAPABILITY TO INCREASE SALES. THE MPG DIFFERENCE WAS MEASURED BY CALCULATING THE TRUE MILES FROM MY GPS UNIT AND DIVIDING THE RESULT BY THE GALLONS TO FULL AT THE SAME PUMP. THIS WAS DONE THREE TIMES TO ACCURATELY ACCESS THE TRUE MPG DIFFERENCE. NO OTHER FACTORS ON THE VEHICLE HAS BEEN CHANGED. ONLY CHANGE HAS BEEN REPLACEMENT OF THE TIRES. *TR

LEFT REAR TIRE COMPLETELY SEPARATED AT THE SIDEWALLS , LEAVING 2 RUBBER RINGS AT EACH SIDE OF THE RIM, 3 INCH WIDE. CAR WAS GOING 65 MPH WITH NO LOAD, EXCEPT DRIVER. NO PRIOR PROBLEMS OR VISIBLE CRACKING. AIR PRESSURE WAS CHECKED BEFORE TRIP AND FOUND IN COMPLIANCE WITH CAR SPEC. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION EQUIPPED WITH MICHELIN HYDRO-EDGE TIRES, SIZE 215/60/R16. THE DOT NUMBER WAS APXN4XX0110. THE CONTACT STATED THAT THE SIDEWALLS OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWIATING A REPLY. THE FAILURE MILEAGE ON THE TIRES WAS 17,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 35,100. THE VIN WAS UNAVAILABLE. UPDATED 7/23/12 *CN MICHELIN REFUSED TO ADJUST THE DEFECTIVE TIRES UNDER WORKMANSHIP AND MATERIAL WARRANTY. THEY REFERRED TO DEFECT AS COSMETIC CRACKING

MICHELIN HYDRO EDGE DOT B9ODHAEX RADIAL XSE 215/65 R16 98T SOLD BY SEARS, INSTALLED BY SEARS, LIKE NEW TIRE EXPLODED NEARLY CAUSING AN ACCIDENT. THEY SAY IT WAS EITHER OF TWO REASONS A NAIL OR TIRE SENSOR WAS LOOSE. THERE WAS NO NAIL IN TIRE. I CALLED THEM ON IT AND TOOK PICTURES SO THEY ARE NOW BLAMING THE SENSOR. THEY CAN'T KEEP THEIR STORY STRAIGHT. THEY INSTALLED THE TIRES AND THEY REFUSE TO ACCEPT REPLACEMENT RESPONSIBILITY FOR THE TIRE AND EXPECT ME TO PAY 130.00 TO REPLACE IT. THEY SAY I MUST HAVE REFUSED 60.00 CHARGE FOR SENSOR ADJUSTMENT EVEN THOUGH WHEN I TOOK MY CAR TO THEM I HAD THE VEHICLE ALIGNED AND BOUGHT TOP OF THE LINE TIRES. WHY WOULD I REFUSE A 60.00 CHARGE TO ADJUST SENSORS IF BY NOT DOING SO COULD MAKE THE TIRES EXPLODE? I HAVE DONE NOTHING WRONG. THESE TIRES WERE EXTREMELY WELL MAINTAINED BECAUSE I AM A BOUNTY HUNTER AND TRAVEL ACROSS THE COUNTRY CAPTURING FUGITIVES. I CHECK THE AIR ON MY TIRES IN DIFFERENT WEATHER CONDITIONS AND IN DIFFERENT ALTITUDES. MY TIRES ARE MY LEGS, I EXPLAINED THIS TO THEM. THE LAST THING I NEED IS TO BE STRANDED IN THE AZ DESERT WITH A FLAT. I HAVE BEEN WITHOUT MY VAN FOR TWO DAYS UNABLE TO WORK BECAUSE SEARS, NORTHRIDGE, CA IS TRYING TO DECIDE WHO IS RESPONSIBLE FOR THIS. IT'S NOT ME. I WOULD ALSO LIKE TO KNOW WHY SEARS DOES NOT THINK IT'S THEIR JOB TO EXPLAIN TO PEOPLE THAT NOT HAVING THE SENSORS ADJUSTED CAN CAUSE DEATH OR INJURY. THEIR EXCUSE WAS ONLY THAT THEY COULDN'T FORCE PEOPLE TO BUY THE 60.00 SERVICE WHEN I ASKED THEM WHY THEY DON'T TELL PEOPLE. I ALSO ASKED THEM HOW MANY PEOPLE DO THEY THINK KNOW THAT NOT ADJUSTING THE TIRE SENSORS CAN CAUSE THEM TO EXPLODE THEY REPLIED VERY FEW. THEY KNOW IT'S DANGEROUS BUT THEY DON'T CARE? SOMETHING IS EXTREMELY WRONG HERE. I COULDN'T FIND ANY INFO ON THE RECEIPT ABOUT THE SENSOR ADJUSTMENT BUT I ALSO COULDN'T FIND WHAT KIND OF TIRE I BOUGHT ON THE RECEIPT EITHER. I HAD TO CHECK ON THE VEHICLE. *JS

IN 2007, BASED ON RECOMMENDATIONS FROM SERVICE TECHNICIANS AND OTHER OWNERS OF MY CAR'S MODEL, I PURCHASED NEW MICHELIN HYDROEDGE TIRES. UPON RECENT INSPECTION AND ROTATION AT A SERVICE CENTER, IT WAS NOTED THAT ALL FOUR OF MY TIRES WERE DRY-ROTTING AT THE SIDEWALL NEAR THE TREADS. THE TECHNICIAN STATED THAT "MICHELINS DO THAT." THE TIRES ARE 4 1/2 YEARS OLD, HAVE BEEN DRIVEN 23,000 MILES WITH VERY LITTLE TREAD WEAR (9/32" LEFT) AND ARE NOT HOUSED INSIDE A GARAGE WHERE OZONE COULD AFFECT THEM. I DRIVE 10 MILES ROUND TRIP EACH WORK DAY. I ALSO DO NOT LIVE IN AN URBAN AREA. I RESEARCHED THIS ISSUE ONLINE AND FOUND MANY SIMILAR COMPLAINTS OF DRY ROT LEADING TO BLOWOUTS, OFTEN WITH RELATED ACCIDENTS. IN MANY INSTANCES MICHELIN DENIED ANY RESPONSIBILITY AND SITED EVERYTHING FROM ENVIRONMENTAL REACTIONS TO POTHOLE AND CURB HITS BY DRIVERS SOMETIMES DENYING A CLAIM BEFORE RECEIVING THE CUSTOMER'S DOCUMENTATION. THERE ARE TOO MANY COMPLAINTS TO IGNORE ANYMORE. JUST BECAUSE MANY OF US HAVE FOUND THE PROBLEM BEFORE THE TIRES CAUSED AN ACCIDENT DOESN'T MEAN THIS IS NOT SERIOUS. HOW MANY OCCURRENCES DOES THE NHTSA NEED BEFORE IT ACTS PROACTIVELY TO END THIS SAFETY RISK? I HOPE THIS COMPLAINT SPEAKS FOR CONSUMERS WHO FILED PREVIOUSLY, OTHERS WHO HAVE NOT FILED AND FOR THOSE WHO DO NOT KNOW THEY ARE AT RISK. PLEASE DO NOT WAIT UNTIL A HIGH-PROFILE FIERY CRASH BRINGS LIGHT TO THIS ISSUE (AS SEEMS TOO OFTEN TO BE THE CASE IN OUR SOCIETY.) MICHELIN HAS HAD A FEW MAJOR TIRE RECALLS, ONE JUST RECENTLY, SO THERE IS PROBABLE CAUSE TO INVESTIGATE THE DRY ROT COMPLAINTS. INVESTIGATE NOW SO WE CAN ALL BENEFIT FROM THE NHTSA, AN ENTITY THAT IS AND WILL CONTINUE TO BE ACCOUNTABLE FOR THE SAFETY OF ALL TAXPAYERS. THANK YOU. *JS