MICHELIN MX TIRES Complaints

I OWN A VOLVO XC90 T6 AWD. THIS CAR HAS HAD PROBLEMS WITH THE TWIN TURBO-CHARGERS, THE WARNING LIGHTS, A TIRE BLOWOUT, VIBRATIONS IN THE STEERING WHEEL, ALIGNMENT ISSUES, SHORT CIRCUIT IN THE DRIVER'S SIDE CONTROL PANEL, POOR FIT AND FINISH OF THE DRIVER SIDE DOOR PANEL AND A HOST OF OTHER FIT AND FINISH PROBLEMS. THE MOMENTUM VOLVO DEALERSHIP IN HOUSTON, TEXAS AND VOLVO NORTH AMERICA SERVICE REPRESENTATIVE DENIED ANY PROBLEMS BEING A SERIOUS OR RECURRING PROBLEM. THIS ALL TOOK PLACE IN A SPAN OF LESS THAN 10 MONTHS FOR A BRAND NEW VEHICLE.THE CAR SPENT MORE TIME IN THE SHOP THAN IN OUR POSSESSION INITIALLY. THE DEALERSHIP CONTINUED TO FIX THE RECURRING PROBLEMS AND DENIED ANY CHRONIC ISSUES EXISTED. I WISH TO ALERT NHTSA IN THE EVENT ANY OTHER OWNER OF VOLVO XC 1990 HAS SIMILAR COMPLAINTS OR A TRAGEDY OCCURS AS A RESULT OF THE PROBLEMS I HAVE LISTED. *AK

A ROAD HAZARD DESTROYED A FRONT TIRE AT APPROX 20, 000 MILES. I REPLACED IT AND HAD NEW SPARE PLACED ON OTHER FRONT WHEEL. REAR TIRES NEEDED REPLACING AT 47,000 MILES AND I REQUESTED COSTCO TIRE CENTER, SUNNYVALE, CA, TO PLACE NEW TIRES ON FRONT AND ROTATE PRESENT FRONTS TO REAR WHEELS. CLERK REFUSED STATING THAT COSTCO POLICY IS TO REFUSE TO INSTALL NEW TIRES AND MOUNT ON FRONT WHEELS ONLY. REASON WAS BASED ON A STUDY FROM MICHELIN TIRE COMPANY. I REQUESTED AND WAS SHOWN COSTCO EMPLOYEE MANUAL WITH THAT DIRECTION. STUDY WAS NOT AVAILABLE. COSTCO EMPLOYEE DIRECTIONS ARE THAT IF CUSTOMER INSISTS ON NEWER TIRES ON FRONT WHEELS, THE EMPLOYEE IS NOT TO SELL THE TIRES TO THE CUSTOMER. I WAS REPLACING MICHELIN TIRES WITH MICHELIN TIRES. COSTCO SELL OTHER BRANDS, BUT THIS WAS APPARENTLY A RULE FOR ALL. I CONTACTED MICHELIN ON THEIR WEBSITE REQUESTING AVAILABILITY OF READING THE SUBJECT STUDY. NO RESPONSE IN 8 DAYS. I HAVE ALWAYS HEARD AND FOLLOWED THE RULE THAT BEST TIRES BELONG ON FRONT WHEELS FOR SAFETY REASONS. I HAVE USED MICHELIN TIRES FOR YEARS BUT HAVE NEVER HEARD OF THIS CONDITION OF SALE. HAS MICHELIN PLACED ME AND FAMILY IN AN UNSAFE POSITION WITH THIS UNAVAILABLE STUDY? WOULD APPRECIATE NHTSA ASSISTENCE IN RESOLVING THIS MATTER. *AK

WHILE DRIVING ON HIGHWAY, REAR TIRE FAILED (BLEWUP). TIRE WAS IN GOOD CONDITION WITH GOOD AMOUNTS OF TREAD. CAR, ROAD, TEMPERATURE, SPEED ALL WERE IN NORMAL CONDITIONS. *JB

ON 2/13/04 MY WIFE WHO IS 8 MONTHS PREGNANT WAS GOING HOME AFTER A DOCTORS APPOINTMENT WHEN SHE EXPERIENCED A FLAT TIRE IN HER 2003 MERCEDES C240 ON I 75 GOING SOUTH NEAR ARVIDA PARKWAY EXIT, SHE IMMEDIATELY PULLED OFF TO THE SIDE OF THE RODE AND PROCEDED TO CALL ROADSIDE ASSISTANCE FROM MERCEDES, THEY ADVISED HER NOT TO MOVE THE CAR ANY FURTHER AND THEY WOULD DISPATCH SOMEONE IN ABOUT AN HOUR. BEING A HEAVILY TRAVELED ROAD SHE WAS CONCERNED DUE TO THE AMOUNT OF TRAFFIC AND HER BEING RIGHT ON THE SHOULDER, SHE THEN CONTACTED ME AS I WAS ON MY WAY TO WORK LEAVING THE SAME DOCTORS APPT, I PROCEDED TO HEAD TO HER ASSISTRANCE AND ADVISED HER TO PULL FURTHER OFF THE SHOULDER INTO THE GRASS WHICH SHE DID, I ARRIVED TO HER LOCATION APPROXIMATLY 45 MIN LATER AND THERE WAS STILL NO ASSISTANCE THERE, ABOUT 30 MIN AFTER I ARRIVED ONE OF THE I75 ROAD RANGERS ARRIVED AND HELPED CHANGE THE TIRE WHICH WAS A MICHELEN MXV4 PLUS RADIAL XSE4, AFTER THE TIRE WAS REPLACED WE WERE PROCEDING TO THE MERCEDES DEALER IN PEMBROKE PINE TO GET THE TIRE REPLACED WHEN MY WIFE PHONED ME THAT THE CAR WAS NOT RIDING CORRECTLY AND PULLING TO THE RIGHT , BEFORE SHE COULD GET TO THE NEXT EXIT MAYBE A HALF A MILE THE OPPISITE TIRE DISINIGRATED WITH THE WHOLE SIDE OF THE TIRE COMMING OFF, WE AGAIN PULLED OVER AND CALLED MERCEDES AGAIN AND WAS TOLD SINCE WE CANCELED THE FIRST CALL WE WOULD HAVE TO WAIT OVER AN HOUR AND WOULD HAVE TO PAY TO TOW THE CAR SINCE WE HAD NO SPARE WHICH WAS USED EARILER. WE THEN LEFT THE CAR AND PROCEDED TO THE PEMBROKE PINES MERCEDES DEALER WHERE THEY ARRANGED TO TOW THE CAR, WE WENT BACK AND WAITED ANOTHER HOUR AND A HALF FOR THE TOW TRUCK, ONCE THE CAR ARRIVED AT MERCEDES THE SERVICE ADVISOR STATEED MANY POSSIBLE REASONS FOR THE PROBLEM INCLUDING UNDERINFLATION AND POSSIBLY VANDILISM WHICH I REALLY DOUBT.*AK

CONSUMER EXPERIENCE THREE TIRE CHANGES WITHIN THE FIRST YEAR OF THE LEASE.*PR TWO TIRE BLOW OUTS OCCURRED WITH MXV4 TIRE EQUIPMENT.*MR

TWO TIRE BLOW OUTS IN 4 MONTHS. FIRST TIRE HAD BUBBLE CAUSED BY NON LEVEL ROAD SURFACE WHICH WOULD NOT QUALIFY AS A DIVOT OR POTHOLE. SECOND TIRE COMPLETELY BLEW OUT AFTER HITTING ROUGH ROAD AT 40-50 MPH AND CAUSED DAMAGE TO RIM TOTALING OVER 1000 DOLLARS. COMPLETELY INEXCUSABLE BECAUSE TIRE PRESSURE WAS ADEQUATE, CAR WAS SERVICED PREVIOUS WEEK AND THERE WERE NO DEFECTS AT TIME OF SERVICE. *CB

I HAVE NOTICED THERE ARE MANY COMPLAINTS ABOUT MICHELIN TIRES.(MXV4) I WOULD LIKE TO STATE THAT I ALSO HAD PROBLEMS WITH THAT TIRE. I HAD TWO UNEXPLAINED BLOWOUTS ON THE HIGHWAY, AND A YEAR LATER A "BUBBLE" ON THE SIDEWALL OF ANOTHER TIRE. MY EXPERIENCE AS AN EX-AIRCRAFT MECHANIC (16 YEARS), ALLOWED ME TO KNOW THESE TIRES ARE UNSAFE AND I REPLACED THEM ALL. I FELT REALLY FOOLISH THAT I DIDN'T IMMEDIATELY TAKE ACTION AFTER THE BLOWOUTS BECAUSE THERE WAS NO VISIBLE CAUSE EITHER TIME. AS I REFLECT BACK, BOTH BLOWOUTS WERE ON A HOT SUMMER DAY AND THE POORLY CONSTRUCTED TIRE COULDN'T TAKE THE HEAT.*AK

TO WHOM IT MAY CONCERN:I WOULD LIKE TO REPORT A COMPLAINT THAT ONE OF THE MICHELIN TIRES ON MY NEW VOLVO S40 (BOUGHT ON JAN 25, 2003: [XXX]) BLEW OUT WHILE I WAS DRIVING TO WORK. FORTUNATELY, I WAS NOT IN AN ACCIDENT AS I WAS DRIVING AT ABOUT 25MPH. ON THE SAME DAY FRIDAY (DEC 12, 03) I CONTACTED THE VOLVO DEALER WITH A REQUEST TO FIX THIS PROBLEM. THEY REFUSED TO EVALUATE THE TIRE AND ONLY TOLD ME TO CALL MICHELIN. ON DEC 15, 03, I CALLED MICHELIN AND WAS TOLD THAT VALLEY FORGE TIRE AND AUTO CENTER WAS THE CLOSEST CERTIFIED MICHELIN DEALER IN MY AREA. I MADE AN APPOINTMENT WITH THEM AND WENT THAT DAY. THEIR REPRESENTATIVE TOLD ME THAT THIS TIRE WAS NOT FAULTY, AND COULD NOT BE COVERED UNDER WARRANTY. I HAD TO REPLACE THE TIRE ANYWAY BECAUSE I WAS GOING TO EUROPE, AND I NEEDED THE CAR TO GET TO THE AIRPORT IN NEW JERSEY. (I WAS IN PENNSYLVANIA AT THAT TIME) AFTER I RETURNED FROM MY VACATION, I CONTACTED AN EXPERT AND WAS TOLD THAT THE BLOWOUT WAS THE FAULT OF THE MANUFACTURER BECAUSE: 1. ON THE INSIDE LAYER OF THE TIRE THE RUBBER WAS PEELING (THE RUBBER WAS COMING OFF OF THE TIRES LIKE SCALES) 2. IN ANOTHER PLACE ALSO ON THE INSIDE OF THE TIRE THE WHITE THREADS THAT MAKE UP THE TIRE UNDER THE RUBBER WERE SHOWING, I WAS TOLD THAT THE TIRE WOULD HAVE BLOWN OUT IN THIS POINT IF NOT IN THE OTHER. IN THIS SITUATION I WOULD LIKE TO REPLACE ALL FOUR OF MY TIRES THIS WEEK TO GOODYEAR. PLEASE ADVISE ME HOW YOU PLAN TO DEAL WITH THIS SITUATION. I BOUGHT A NEW CAR AND SPECIFICALLY THE VOLVO BECAUSE I WAS PLANNING TO DO A LOT OF DRIVING THIS YEAR AND NEEDED A SAFE AND RELIABLE CAR. I TRUSTED VOLVOS REPUTATION FOR SAFETY AND RELIABILITY, BUT NOW I AM VERY DISAPPOINTED. [XXX]. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING AT 70 MPH DRIVER'S SIDE REAR TIRE SIDEWALL EXPLODED. THE DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER, AND HAD VEHICLE TOWED TO THE DEALER, WHO REPLACED THE TIRE. MICHELIN, MX, 215/65R16985, DOT #BE376FG. *AK

WHEN THE BRAKES WERE APPLIED THE VEHICLE ACCELERATED WITHOUT WARNING. *AK THE VEHICLE SUDDENLY ACCELERATED FROM 0 K.M. TO 80 K.M. WITHIN 15 FEET AND BECAME STUCK BETWEEN TWO HOUSES. THE LEFT TIRE BLEWOUT AND THE AIR BAGS DEPLOYED AND CRACKED THE WINDSHIELD. THE VEHICLE SUSTAINED DAMAGE. . ENGINE REVED HIGH WHEN TAKING FOOT OFF GAS PEDAL. THE DEALER ADJUSTED THE BASE IDLE BECAUSE IT WAS TOO HIGH. *TS *NLM