MICHELIN PREMIER LTX TIRES Complaints
View complaints related to MICHELIN PREMIER LTX TIRES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 20 complaints submitted for the MICHELIN PREMIER LTX TIRES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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MICHELIN PREMIER LTX TIRES- Albany, WI
I purchased this vehicle on June 26, 2020. When the vehicle was serviced on May 13, 2021 it had 8,366 miles on it and the tread wear was recorded at 6/32". In late June/early July 2021, I noticed the rear end of the vehicle seemed to slide around corners which lead me to research on the internet the Michelin tires that were on the vehicle. I found a GM Service Bulletin 19-NA-078 dated January 2020 that found issues with these tires. The vehicle's alignment was fixed and that problem seemed to go away. The vehicle was serviced on October 29, 2021 and I was told new tires were needed before winter driving. The tread measurement was 5/32". I told the service department that I wanted to talk to Michelin about this because I felt their tires should last longer. On October 29, the vehicle had 13,332 miles on it. I spoke to a Michelin representative on Monday, November 8th after scanning and emailing in the service records from October 29th showing the tread measurement to be 5/32". The Michelin representative acknowledged that they did have the service records and the only thing needed was a phone call from Bergstrom - Middleton WI, an authorized Michelin dealer. Bergstrom was confident additional information would be needed on the tires and asked that I schedule an appointment to come back in with the vehicle. I did that today. Today I was told by Bergstrom that nothing could be done because the tires were at 5/32". The current mileage on my vehicle is less than 14,000 miles and all 4 of these tires need to be replaced. It appears from what I could find on the internet, a "safe tire" is one that has at least 6/32" tire tread so these tires, which I might add should not have worn out at 14,000 miles, are no longer safe. What boggles my mind is that this has been a known issue with these tires since January 2020, before I even purchased the vehicle. I feel mislead and given the run-around by GM and Michelin. Consumer stated Michelin has agreed to cover 70% of new tires. Consumer would like to clos
Source: NHTSA WEB SITE -
MICHELIN PREMIER LTX TIRES- Georgetown, KY
The tires have worn down to needing replacing after only 27,308 miles on them, these tires are rating and warrantied for 60,000 miles. Reviews online show other owners complaining about the same issue with premature wear and safety issues. When it rains, the vehicle will slip when attempting to drive, slide when stopping, and hydroplaning at less than normal road speeds.
Source: NHTSA WEB SITE -
MICHELIN PREMIER LTX TIRES- Belhaven, NC
All 4 Michelin Premier LTX 225 / 60 R 18 tires are worn down to (on 2 tires) and below (on 2 tires) the unsafe level, where the vehicle cannot even pass an insnspection, due to safety concerns. The mileage this occurred at is 26,175 miles. These tires are “rated” by Michelin for 60,000 miles. I say rated because they carry a 60,000 mile tread life warranty, in writing (and on their website) from Michelin, which they provide the vehicle manufacturer to be placed in the glovebox. The second page of fine print, however, states in the next to final bullet point, that the warranty does not apply to OEM tires provided on new vehicle purchases. After speaking with several dealerships, parts departments and stand alone tire stores (which sell this brand), they are all aware of not only this practice with Michelin, but knew which model of tire I was referring to, without me mentioning it. This HAS to be either misrepresentation by the tire manufacturer or a factory defect from the same. It has to be one or the other. There are no other options.
Source: NHTSA WEB SITE