MICHELIN TIRES Complaints

TL* THE CONTACT OWNS A 2007 TOYOTA AVALON EQUIPPED WITH MICHELIN DEFENDER (NA) TIRES, SIZE: 215/55/R17 (NA). THE CONTACT OBSERVED PUNCTURES IN THE FRONT PASSENGER SIDE TIRE AND THE TIRE BELT. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS REPLACED. THE TIRE WAS A REPLACEMENT TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 70,000 AND THE TIRE FAILURE MILEAGE WAS 10,000.

ON THE MORNING OF 12/14/15, WHILE TAKING MY NEW CAR , THAT HAD 3,400 MILES ON IT, TO THE DEALERAHIP FOR IT'S FIRST NEW CAR SERVICE I HAD A BLOW OUT OF THE REAR PASSENGER TIRE ON THE FLORIDA TURNPIKE DOING 70 MPH. WHEN I FINALLY ARRIVED AT THE DEALERSHIP THEY EXAMINED THE BLOW OUT AND COULD SEE NO DAMAGE TO THE TIRE THAT WOULD ACCOUNT FOR THE BLOW OUT. THE SAME WAS TRUE WHEN I GOT TO A MICHELIN DEALER WHO ALSO EXAMINED THE TIRE, HE COULD FIND NO DAMAGE THAT WOULD SUPPORT ANYTHING OTHER THAN A DEFECTIVE TIRE. WHEN THE TIRE BLEW IT BROKE THE REAR WHEEL SUSPENSION COVER. MICHELIN REFUSED TO PAY FOR THE COST OF THE NEW TIRE SINCE THE BLOW OUT CAUSED ADDITIONAL DAMAGE TO THE REAR SUSPENSION. MICHELIN WANT ME TO GO THROUGH THEIR "CLAIM PROCESS" WHICH INCLUDES, BUT IS NOT LIMITED TO MY RETURNING THE TIRE. AFTER NUMEROUS PHONE CALLS, EXPLAINING THAT BEING A SENIOR CITIZEN , CARRYING A TIRE TO BE MAILED IS NOT AN OPTION NOR WAS THE COLLECTION OF THE RUBBER THAT WAS LEFT ON THE TURNPIKE AN OPTION FOR ME TO COLLECT AND SEND, IN THE AT]LTERNATIVE I'VE ASKED MICHELIN TO SEND ONE OF THEIR REPRESENTATIVES TO MY HOME TO EXAMINE THE REMAINS OF THE TIRE ONOLY TO0 BE TOLD THAT IS NOT THEIR POLICY I AM AFRAID TO DRIVE THIS NEW CAR FOR FEAR OF THE OTHER 3 TIRES BLOWING OUT. I WANT MICHELIN TO REPLACE THE 3 REMAINING TIRES THAT ARE CURRENTLY ON THE CAR, TO PAY THE COST OF THE REAR WHEEL SUSPENSION WHICH IS $199.94, AND REIMBURSE ME FOR THE $201.43 I PAY TO REPLACE THE TIRE THAT BLEW OUT. SINCE TIRES ARE OUR FIRST LINE OF DEFENSE, MY FEARS ARE BASED ON MY HORRIBLE EXPERIENCE. I NEED MICHELIN TO STEP UP AND STAND BEHIND THEIR PRODUCT. PICTURES OF TIRE AVAILABLE UPON REQUEST EMAIL: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE EQUIPPED WITH MICHELIN TIRES, SIZE: P265/660R18 (NA). THE CONTACT STATED THAT THE TIRE TREAD WORE DOWN ON TWO OCCASIONS AFTER ONLY 12,000 MILES OF WEAR. THE CONTACT STATED THAT THE TIRES WERE ROTATED AND ALIGNED TWICE TO PREVENT THE FAILURE, BUT THE TREAD WEAR RECURRED. IN ADDITION, THE MANUFACTURER GUARANTEED THAT THE TIRE LIFE LASTED 60,000 MILES. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE TIRE LINE WAS NOT PROVIDED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 31,000.

ON 12/30/2015, THE TIRE PRESSURE LIGHT ON MY 2010 HYUNDAI SONATA WENT ON. I TOOK THE CAR ON 12/31/2015 TO DISCOUNT TIRE FOR THE TIRES TO BE CHECKED. THE TECH DISCOVERED THE SIDEWALLS ON ALL 4 TIRES WERE SEVERELY CRACKED. THE FRONT TIRE ON THE DRIVERS SIDE HAD A 5-6" LONG CRACK WHICH WAS A 1/2" DEEP. THE FRONT PASSENGER TIRE HAD A V SHAPED CRACK APPROX. 2" LONG ON EACH SIDE AND APPROX. 1/4" DEEP. BOTH OF THE REAR TIRES HAD VISIBLE CRACKS. THE TECH SAID IT WAS NOT SAFE TO DRIVE THE CAR & ALL 4 TIRES NEEDED TO BE REPLACED. THE TIRES ARE THE ORIGINAL MICHELIN ENERGY MXV4 S8 RADIAL SXE P215/60/R16-94V THAT CAME WITH THE CAR, WHICH I PURCHASED BRAND NEW. I HAVE ONLY 33,000 MILES ON THE CAR AND ALL 4 TIRES HAVE PLENTY OF TREAD LEFT AND SHOULD NOT HAVE HAD TO BE REPLACED. THERE CURRENTLY IS NOT & NEVER HAS BEEN A RECALL ON THESE TIRES. HOWEVER, THERE HAVE BEEN APPROX. 46 COMPLAINTS ON THIS SITE ALONE FOR THE SAME ISSUE THAT I AM CURRENTLY HAVING. THERE WERE DESCRIPTIONS ON THIS SITE OF DANGEROUS INCIDENTS THAT HAD HAPPENED ON HIGHWAYS, LOCAL STREETS, ETC. SITTING BLOWOUTS FOR NO APPARENT REASON THAT WERE CAUSED BY THE DEFECT IN THIS PARTICULAR TIRE. THESE COMPLAINTS HAVE BEEN DOCUMENTED ON YOUR SITE STARTING IN APRIL 2003 & ARE STILL CURRENTLY HAPPENING. MICHELIN HAS NOT TAKEN RESPONSIBILITY FOR THEIR DEFECTIVE TIRES BY ISSUING A RECALL OR BY ALLOWING REPLACEMENT TIRES WITHOUT COST TO THE OWNER. I'VE TAKEN PHOTOS OF MY TIRES BUT WAS UNABLE TO UPLOAD THE PHOTOS TO THIS SITE. I WOULD LIKE AN INVESTIGATION TO BE DONE ON THIS TIRES DEFECTS AND IF A RECALL IS EVER DONE THAT I WOULD RECEIVE NOTIFICATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CADILLAC SRX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: 235/55/R20. THE TIRES WERE MANUFACTURED ON APRIL 15, 2013. THE CONTACT STATED THAT THE TIRES HAD TREAD SEPARATION. THE CONTACT ALSO STATED THAT THE TREAD WAS SEPARATING IN CHUNKS. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE TIRES INSPECTED. THE CONTACT WAS INFORMED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE TIRE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 24,600. THE VIN WAS NOT AVAILABLE.

SIDEWALL OF TIRE SHOWED A BUBBLE AFTER 24,000 MILES ON A 2013 TOYOTA AVALON DISCOVERED BY DEALER ON ROUTINE MAINTENANCE. CONTACTED MICHELIN AND THEY SENT ME TO A DEALER THAT BUMPED UP THE PRICE $25 OVER THE PRICE THE DEALER QUOTED AND ONLY OFFERED 20% CREDIT. I BELIEVE THE SIDEWALL IS A MANUFACTURING DEFECT. I HAVE PHOTOS THAT I CAN SEND. THESE TIRES ARE A DANGER TO THE REINING PUBLIC AND NEED TO BE RECALLED BEFORE DEATH OR A SERIOUS INJURY RESULTS FROM THE SIDEWALL.

I HAVE A SET OF TIRE I PURCHASED DOT B73R C4UX 3111 LTX/MS SIZE: P275/70R16 ONE TIRE HAS EXHIBITED TREAD/BELT SEPARATION. I HAVE A LARGE BULGE IN THE CENTER OF THE TREAD WITH EXCESSIVE AIR LOSS. I HAVE READ THAT THERE ARE SEVERAL RECALLS ON THIS TYPE TIRE ALTHOUGH THIS SIZE IS NOT LISTED.

I HAVE A 2014.5 TOYOTA CAMRY ROUTINE MAINTAINED COMPLETED. AT 10000 MILES AIR LEAK OCCURRED TIRE NOT REPAIRABLE TIRE REPLACED. 3 WEEKS AGO AT 15,000 MILES TIRE HAD CATROPHIC FAILURE TIRE BLEW AT 25 OR LESS MILES PER HOUR CAUSING 3000.00 DAMAGE TO CAR INCLUDING ABS BRAKE SYSTEM. IF THIS HAD HAPPENED ON FREEWAY I WOULD HAVE BEEN DEAD. TIRE IS MICHELIN PRIMISE 215517 MXV4 DT000 835 70M I

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LATITUDE TOUR, TIRE SIZE: P255/55/R18 N/A. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD THREAD SEPARATION AND NEEDED TO BE REPLACED. THE TIRES WERE REPLACED. THE TIRES WHERE THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WERE 33,787. DOT NUMBER WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

BOUGHT 2013 REGAL BUICK OCTOBER OF 2013. I HAD 2 TIRES TO BLOW OUT LAST YEAR AND 1 YESTERDAY. THIS IS 3 TIRES I HAD TO REPLACE. THIS CAN'T BE NORMAL.