NATIONAL TIRES Complaints

I rec'd a litter dated 12/15/23 from Sentury Tire regarding a recall on these tires. I called them on 1/16/24 and was told to submit an online form and tire pics which I did. I was to hear back within 24-48 hours and did not. I called them again on 1/22/24 and after several mins, was told to submit another online form and tire pics which I did. I rec'd an email from them on 1/24/24 indicating they rec'd my form but need me to submit tire pics again. By 1/29/24 I still had not heard from Sentury Tire and called them again. My name and phone number was taken and I was told it would be escalated. Also on 1/29/24 I sent follow up emails on 2/1/24 and 2/5/24 requesting to be contacted. I rec'd an email response on 2/6/24 indicating one tire is part of the recall (1TB6JP15C1723) and one is not (1TB6JP15C1923). The other two tires only have 1TB6JP15C stamped on them-the last 4 digits are not on the last 2 tires. The 2/6/24 email to me also stated "I will have a representative contact you to assist you further and get your tire replaced." I have not been contacted since then and have sent follow up emails on 2/7/24 and 2/12/24. I have not received any email or phone contact at all.

TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY EQUIPPED WITH NATIONAL OVATION PLUS (NA) TIRES, SIZE: 235/65R/16 (NA). WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED SEVERE VIBRATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCOVERED THAT ALL FOUR TIRES WERE DAMAGED AND DRY ROTTED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGES WERE UNKNOWN.

TIRE TREADS STARTED SEPARATING AND BUBBLED UP INSIDE OF TIRE. SAW TREAD SEPARATION BEFORE ANY ACCIDENT OCCURRED AND REPLACED DEFECTIVE TIRE. WAS TOLD THE TIRE WOULD NOT HAVE LASTED ANOTHER 200 MILES.

I WAS NEVER NOTIFIED OF ANY RECALLS. I HAVE HAD TO PAY OUT OF POCKET EXPENSES LOST CONTROL OF VEHICLE REPLACED STARTER AND BRAKES SEVERAL TIMES FEELS LIKE SUSPENSION IS FALLING APART AND NEVER NOTIFIED I HAVE SMALL AND OLDER CHILDREN SHAMEFUL. THESE EVENTS STARTING TAKING PLACE WHEN I PURCHASED THE VEHICLE IN 1999 ARM CONTROL 3 TIMES REPLACED I WAS LIED TO BY FORD AND SAID I MUST OF HIT A BUMP BUMP MY BUMP 3 TIMES ALMOST DEAD. *TR

DT: THE CONSUMER STATESDTHE TIRES WERE PURCHASED ON APRIL 23, 2005. THEY SPLIT IN HALF AND CHUNKS WERECOMING OUT OF THE TIRES. ALL FOUR OF THE TIRES WERE HAVING THIS PROBLEM. WIRE WAS COMING OUT OF THE TIRES. THE AIR PRESSURE IWAS CHECKED. THE SHOCKS AND STRUTS HAVE BEEN CHECKED TO MAKE SURE THIS WAS NOT THE PROBLEM. THESE TIRES STARTED FALLING APART AT APPROXIMATELY 1,000 MILES.*AK

WHILE DRIVING 55 MPH THE REAR DRIVER SIDE TIRE TREAD SEPARATED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

ON TRIP TO OHIO ONE FRONT TIRE BLEW OUT AND THE SECOND BECAME DEFORMED WHICH WOULD HAVE SHORTLY BLOWN EXCEPT IT WAS ON THE FRONT AND EXIBITED A DEFINITE WOBBLY . THE TIRES HAVE APPROXIMATELY 13,000 MILES ON THEM.MADE IN CANADA BY NATIONAL MODEL XT 6000. *AK

THE LEFT FRONT TIRE EXPERIENCED TREAD SEPARATION, WHICH CAUSED EXTENSIVE DAMAGE TO THE LEFT FRONT END. *JB