PEP BOYS CORNELL 1000 TIRES Complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR EQUIPPED WITH PRIMEWELL PS830 TIRES (NA), SIZE 215/55/R16 (NA). THE CONTACT STATED THAT THE TIRES LOST AIR PRESSURE AND WERE OUT OF ROUND. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THERE WAS NO FAILURE AND ADDED AIR TO THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 38,798.

TL*THE DRIVER OWNED A 1999 BMW 323I. THE CONTACT WAS REPRESENTING A LAW FIRM FOR THE DRIVER WHO WAS KILLED IN A CRASH THREE DAYS AGO. WHILE DRIVING 70 MPH ON THE HIGHWAY THE VEHICLE STARTED TO SWERVE, TURN COUNTER CLOCKWISE AND IT CRASHED INTO A GUARD RAIL ON THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE TO SPLIT IN TWO CUTTING OFF BOTH OF HER LEGS. THE TRAFFIC HOMICIDE INVESTIGATORS STATED THAT THE TIRE TREAD SEPARATED CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE TIRE BRAND WAS PEP BOYS, TIRE LINE COOPER CORNELL 1000, SIZE P205/55R16 WITH DOT #3DT2XH40106. ROUTINE MAINTENANCE WAS PERFORMED ON HER VEHICLE AND THE TIRES WERE ROTATED TWO MONTHS PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THERE WERE NO OTHER OCCUPANTS IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE WEATHER WAS NOT A FACTOR. THE LOCATION OF THE TIRE, ESTIMATED MILEAGE, TREAD DEPTH, AND THE FAILURE MILEAGE WERE UNKNOWN. UPDATED 03/02/11 *BF UPDATED 12/14/11 *CN

TL* - THE CONTACT STATED THAT HE PURCHASED PEP BOYS TIRES APPROXIMATELY 6 MONTHS AGO. HE WAS TRAVELING AT APPROXIMATELY 10-15 MPH ON A SMOOTH DRY STREET, WHEN THE FRONT DRIVER AND PASSENGER TIRES BLEW UP LIKE A BALLOON. THE TIRES FAILED ONE MONTH APART. THE CONTACT STATED THAT THERE IS STILL TREAD ON THE TIRES. THE MILEAGE ON THE TIRES AT THE TIME OF THE FAILURE WAS APPROXIMATELY 7,000 MILES. THE CONTACT HAS ONE OF THE TIRES. *AK

TL* - THE CONTACT IS CALLING REGARDING NHTSA CAMPAIGN ID NUMBER: 06T023000. THE CONTACT STATES THAT HE TOOK HIS TIRES TO PEP BOYS THEY REFUSE TO PROVIDE HIM WITH FREE TIRES AND TOLD HIM HE WOULD HAVE TO PAY FOR THE TIRES AT A PRO-RATED RATE. THE CONTACT FEELS THAT DUE TO THE RECALL HE SHOULD HAVE NOT BEEN CHARGE. THE CONTACT CAN PROVIDE A COPY OF THE INVOICE IF NEEDED.