PEP BOYS TIRES Complaints

My tires have very little wear because I drive far less now. On I-75 in FL recently, while coming off the ramp and increasing speed, the steering wheel began to wobble back and forth violently. As the road surface was wet, I lost control briefly. Once home, I began investigating the problem. I went back to Pep Boys and they inspected and said the tire was separated and they would give me a credit, but they've discontinued that model tire and I'd have to buy 2 new tires. I could not afford that. So they placed it on the rear and I left mad. A month later the steering wobble returned. I then went elsewhere to have it investigated and they said two more were separated. It turns out 3 of the 4 tires I bought are separated so much they are unsuitable for use on the front and make noticeable vibration in the rear when placed there. Date codes on all of my tires are within two sets of weeks of each other, 1717 and 2717 and all are from the same factory. I placed the best two of the 4 on the back and have to replace them all now as there's no way to use any on the front as it's dangerous. They've discontinued this line, but it needs a recall. Pep Boys is coping out of their responsibility. It is Pep Boys Futura Scrambler A/P, 265/75R16. The DOT code is U973PAM1717 and 2717.

PEP BOYS DEFINITY DAKOTA H/T SIZE LT245/75/R16 LOAD RATING E TIRE MANUFACTURED IN THE 38TH WEEK OF 2009 EXPERIENCED COMPLETE 360 DEGREE SEPARATION OF THE TREAD AT 65MPH RESULTING IN SIGNIFICANT DAMAGE TO THE BODY AND TAILPIPE OF THE VEHICLE. THE TIRE CONTINUED TO HOLD PRESSURE AFTER TREAD SEPARATION BUT STEEL BELTS WERE VISIBLE. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR EQUIPPED WITH PRIMEWELL PS830 TIRES (NA), SIZE 215/55/R16 (NA). THE CONTACT STATED THAT THE TIRES LOST AIR PRESSURE AND WERE OUT OF ROUND. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THERE WAS NO FAILURE AND ADDED AIR TO THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 38,798.

MY TIRES, WHICH ARE NOT DEFECTIVE NOR WORN KEEPING LOOSING AIR CAUSING THE TPMS SENOR TO COME ON. AFTER TAKING IT IN MANY TIMES TO GET AIR I WAS TOLD THE TPMS SENOR WAS BAD ON ONE TIRE AND THERE WAS CORROSION AROUND THE WHEEL. I REPLACED IT AND HAD SEALANT PUT AROUND THE CORROSION. I WAS INFORMED THAT THIS WAS A FREQUENT PROBLEM WITH THESE WHEELS AND CHRYSLER IS AWARE OF IT. I STILL HAVE TO CONTINUALLY PUT AIR IN THE TIRES EVERY 7-10 DAYS, AND THE "SERVICE TIRE SYSTEM" MESSAGE NOW NEVER GOES OUT. *TR

I BOUGHT 4 PEP BOYS DEFINITY TIRES W ROAD HASARD TOTAL WAS 424.58 ON 9/10/201. MILEAGE WAS152156..YESTERDAY 9/1/2011 IHAD A BLOW OUT ON L REAR TIRE. THE MILEAGE WAS158180. THEY TOLD ME IT WOULD BE PRO RATED,ONLY 6,000 MILES AND IT COST ME 41.52 FOR ANOTHER TIRE. IT COULDNT BE FIXED. WHAT WAS THE ROAD HAZZARD FOR? PS THEY OFFERED ME A OIL CHANGE AS A SETTELMENT. I TOLD THEM NO THANKS! *TR

DRIVING ON HIGHWAY APPROX 65 MPH, STEERING WHEEL VIBRATING, SLOWED VEHICLE DOWN AS PULLING OFF EXIT TIRE TREAD FROM RIGHT FRONT PASSENGER SIDE OF VEHICLE SHREDDED. TIRE TRED IS STILL HANING ON TIRE. *TR

75,000 MILE TIRES COMING APART AFTER 23,844 MILES ! AFTER VISITING RELATIVES IN STUART FLA ON OUR WAY HOME ON I-95 HEADING SOUTH TO POMPANO BEACH AT 70MPH OUR VAN STARTED TO VIBRATE VICIOUSLY IN THE REAR,I PULLED OFF THE HIGHWAY TO CHECK THE TIRES,I THOUGHT ONE OF THE REAR WHEELS CAME LOOSE I JUST HAD IT IN AT THE POMPANO BEACH PEPBOYS FOR A TIRE ROTATION AND FRONTEND ALIGNMENT,AFTER CHECKING ALL THE WHEEL NUTS ON THE REAR AND FRONT WHEELS I FOUND NONE TO BE LOOSE. I DID NOT HAVE A FLASHLIGHT TO INSPECT THE TIRES WITH US,I HAD TO WAIT TILL WE ARRIVED HOME SO I COULD SEE WHAT HAD HAPPENED TO THE TIRES,I HAD TO KEEP THE SPEED DOWN TO 55 MPH BECAUSE OF THE BAD VIBRATION TO MAKE IT HOME THIS WAS AT 9PM SUNDAY NIGHT. MONDAY MORNING I INSPECTED THE TIRES,I FOUND THE TIRES TO HAVE CRACKS ALL AROUND BOTH SIDES OF THE TIRES WHERE THE TREAD COMES TOGETHER WITH THE SIDEWALL. THE LEFT REAR TIRE IS THE WORST,THE TREAD HAS A BULGE THE SIZE OF A FOOTBALL NEXT TO THE SIDEWALL. I FELL THAT ALL OF THE TIRES ON MY VAN NOT TO BE SAFE TIRES AND I DON'T TRUST THEM. *TR

TL*THE DRIVER OWNED A 1999 BMW 323I. THE CONTACT WAS REPRESENTING A LAW FIRM FOR THE DRIVER WHO WAS KILLED IN A CRASH THREE DAYS AGO. WHILE DRIVING 70 MPH ON THE HIGHWAY THE VEHICLE STARTED TO SWERVE, TURN COUNTER CLOCKWISE AND IT CRASHED INTO A GUARD RAIL ON THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE TO SPLIT IN TWO CUTTING OFF BOTH OF HER LEGS. THE TRAFFIC HOMICIDE INVESTIGATORS STATED THAT THE TIRE TREAD SEPARATED CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE TIRE BRAND WAS PEP BOYS, TIRE LINE COOPER CORNELL 1000, SIZE P205/55R16 WITH DOT #3DT2XH40106. ROUTINE MAINTENANCE WAS PERFORMED ON HER VEHICLE AND THE TIRES WERE ROTATED TWO MONTHS PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THERE WERE NO OTHER OCCUPANTS IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE WEATHER WAS NOT A FACTOR. THE LOCATION OF THE TIRE, ESTIMATED MILEAGE, TREAD DEPTH, AND THE FAILURE MILEAGE WERE UNKNOWN. UPDATED 03/02/11 *BF UPDATED 12/14/11 *CN

TL* THE CONTACT OWNS A 2007 FORD EXPLORER SPORT TRAC XLT WITH DIFINITY DAKOTA A/T TIRES, LINE SIZE P235/70/R16. THE CONTACT WAS DRIVING APPROXIMATELY 75 MPH WHEN THE REAR DRIVER SIDE LEFT QUARTER TIRE SHREDDED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE TO THE CONTACT. THE CONTACT PURCHASED THE VEHICLE USED TWO MONTHS PRIOR TO THE FAILURE AND WAS UNSURE IF THE TIRES WERE THE ORIGINALS OR REPLACEMENT TIRES. THERE WERE NO RECALLS OR WARRANTIES FOR THE TIRES. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 43,200. UPDATED 12/14/2011 *CN UPDATED 12/01/2011 *LN

PURCHASED P245 75R 16 DEFINITY DAKOTA A/T TIRES FORM PEPBOYS 02/08/2009. I HAVE HAD THEM IN TO BE CHECKED ABOUT 3 TIME FOR BEING OUT OF BALANCE AND KEEP ASK THEM ARE THE TIRE BELT AND ARE TREAD DEFECTED. THE TIRES SEEM TO VIBRATE CONSTANTLY EVEN AFTER A NEW BALANCE. I HAVE ASK THEM ARE THE BELTS SEPARATING AND IS THERE A RECALL ON MY TIRES DOT UT70 PA8 0408 AND DOT UT70 PA8 4808? I BELIEVE THAT THESE TIRE ARE DEFECTED. THAT IS WHY I AM COMPLAINING. I AM GOING BACK TO PEPBOYS TODAY AGAIN AND HOPING THIS CAN BE RESOLVED. I DO NOT WANT TO BE IN AN INJURY OR CRASH. *TR