PEP BOYS TIRES Complaints

PEP BOYS FUTURA ADVENTURER LT 265/75R16. I HAD TWO DELAMINATION EVENTS WITH SEVERE VEHICLE DAMAGE ON TWO TOTALLY DIFFERENT DATES AND SETS OF TIRES OF SAME BRAND AND SIZE. *TR

PEPBOYS/DEFINITY DAKOTA H/TP255/65R16, I PURCHASED 4 OF THESE TIRES THROUGH A MEINEKE CAR CARE CENTERON 7/10/10 LOCATED AT 49TH & SPRUCE STREETS IN PHILADELPHIA, PA. WITHIN THE FIRST TWO WEEKS THE TIRES WERE ON MY DODGE DAKOTA, THE TIRES WERE SPIN BALANCED 4 TIMES AT VARIOUS LOCATIONS DUE TO EXCESSIVE VEHICLE SHAKING IN THE SEAT AND IN THE STEERING WHEEL. ON 7/26/10, I NOTICED THAT ON THE RIGHT FRONT TIRE 3 SIDE BELTS APPEARED BROKEN AS THERE WERE INDENTATIONS ON THE SIDE WALLS THAT I HAD NOT OBSERVED PREVIOUSLY. UPON CLOSER INSPECTION, IT WAS OBSERVED THAT TWO OUT OF THE FOUR NEW TIRES HAD BROKEN BELTS. I CALL PEPBOYS CUSTOMER SERVICE NUMBER LISTED ON THEIR WEBSITE AND WAS ADVISED TO TAKE THE VEHICLE TO A PEPBOYS FOR INSPECTION. I TOOK THE TRUCK TO PEPBOYS LOCATED AT 41ST & MARKET IN PHILADELPHIA AND WHEN THE SERVICE ATTENDANT INSPECTED THE TIRES, HE REPORTED THAT THREE OF THE FOUR TIRES HAD BROKEN BELTS. SUCH SIGNIFICANT TIRE FAILURE, LACK OF VEHICLE CONTROL IS BELIEVED BY ME TO BE A HAZARD. THIS TRUCK HAS SCARED THE CRAP OUT OF ME EVER SINCE THE TIRES WERE PUT ON THE TRUCK. THE LACK OF VEHICLE CONTROL HAS BEEN TO THE POINT THAT THE TRUCK HAS ACTED LIKE IT IS GOING OFF THE ROAD WHEN GOING AROUND CORNERS. THESE TIRES ARE DANGEROUS. *TR

NOTICED THERE WAS A HUG BUMP/BULGE ON A FUTURA SUPER SPORT GLS 255/70/15 TIRE ON MY SUV. THE BUMP WAS ABOUT 7 INCHES LONG AND ABOUT 1 INCH HIGHER THAN THE NORMAL TREAD. WHEN DRIVING AT HIGHWAY SPEEDS, NOTICED CAR WAS BOUNCY/ROCKING. TOOK IT IN TO PEP BOYS WHO SAID IT WAS A DEFECT AND REPLACED AT PRORATED RATE. I WAS LUCKY TO HAVE SPOTTED. IF THE TIRE BLEW WHILE DRIVING, IT WOULD HAVE BEEN DANGEROUS. TWO DAYS AFTER HAVING THE DEFECTIVE TIRE (MENTIONED ABOVE) REPLACED, NOTICED A SECOND FUTURA SUPER SPORT GLS (PURCHASED AT THE SAME TIME) WAS SHOWING THE SAME DEFECT. THE BULGE WASN'T AS BAD BUT IT WAS STARTING TO FORM AND GROW. TOOK IT TO PEP BOYS WHO REPLACED AGAIN AT PRORATED RATE. IT SEEMS LIKE THERE IS SOMETHING WRONG WITH THESE TIRES. WHAT ARE THE CHANCES THAT OF THE 3 TIRES I BOUGHT IN 2006, 2 HAVE THE SAME MANUFACTURER'S DEFECT? I HAVE PHOTOS OF THE DEFECT IF INTERESTED. *TR

NOTICED THERE WAS A HUGE BUMP/BULGE ON A FUTURA SUPER SPORT GLS 255/70/15 TIRE ON MY SUV. THE BUMP WAS ABOUT 7 INCHES LONG AND ABOUT 1 INCH HIGHER THAN THE NORMAL TREAD. WHEN DRIVING AT HIGHWAY SPEEDS, NOTICED CAR WAS BOUNCY/ROCKING. TOOK IT IN TO PEP BOYS WHO SAID IT WAS A DEFECT AND REPLACED AT PRORATED RATE. I WAS LUCKY TO HAVE SPOTTED. IF THE TIRE BLEW WHILE DRIVING, IT WOULD HAVE BEEN DANGEROUS. TWO DAYS AFTER HAVING THE DEFECTIVE TIRE (MENTIONED ABOVE) REPLACED, NOTICED A SECOND FUTURA SUPER SPORT GLS (PURCHASED AT THE SAME TIME) WAS SHOWING THE SAME DEFECT. THE BULGE WASN'T AS BAD BUT IT WAS STARTING TO FORM AND GROW. TOOK IT TO PEP BOYS WHO REPLACED AGAIN AT PRORATED RATE. *TR

I WAS DRIVING WEST ON THE #10 FRY NEAR PALM SPRINGS CA (65-70 MPH) WHEN THE FRONT LEFT TIRE BEGAN TO THUMB AND COME APART. APRX. 80% OF THE TIRE TREAD/BELT SEPARATED FROM THE DEFINITY DAKOTA TIRE. THE REMAINING TIRE NEVER WENT FLAT. AFTER PULLING TO THE SIDE OF THE ROAD I CALLED AAA AND THEY REMOVED THE TIRE AND REPLACED IT WITH MY SPARE. THE AAA TOW TRUCK DRIVER SAID THE TIRE CLEARLY FAILED DUE TO A DEFECT. THREE DAYS LATER THE CAR ( CHEVY. TRAILBLAZER) WAS TAKEN TO A REPAIR SHOP, DUE TO THE FLAPPING TREAD CAUSING FL BODY,HEADLIGHT, F BUMPER, L RUNNING BOARD AND FL WHEEL WELL DAMAGE. SEIDNER'S REPAIR SHOP REMOVED THE DEFECTED TIRE, IT WAS DISCARDED IN ERROR AND THEY WERE NOT ABLE TO RETRIEVE IT. THE ORIG SET OF TIRES WERE PURCHASED AT PEP BOYS 5/21/06, WHEN I RETURNED LAST WEEK (5/22/10) TO THE STORE WHERE I PURCHASED THE SET THEY TOLD ME PER THERE CORP. OFFICE CURRENT RECALLS DID NOT COVER MY SIZE. ALSO (5/25/10) THE PEP BOYS CORP. OFFICE HAD A CALL IN TO COPPER TIRE HDQ FOR A COMPLETE LIST OF DEFINITY DAKOTA SIZE RECALLS AND TO REPORT THIS COMPLAINT. AS OF 5/29/10 COPPER HAS NOT RETURNED THERE CALL, OR A CALL TO ME. *TR

5/31/2008 I PURCHASED 4 DEFINITY DAKOTA A/T LT265/75R16 TIRES FOR MY DODGE RAM PICKUP. ABOUT A MONTH OR TWO LATER, ONE OF REAR DETREADED AND I HAD IT REPLACED UNDER WARRANTY. IN DECEMBER 2009 AND THEN IN JANUARY 2010, THE TWO FRONT TIRES DETREADED (PASSENGER SIDE IN DEC, DRIVER SIDE IN JANUARY). THIS WAS FOLLOWED LAST NIGHT 2/26/2010 WITH A VIOLENT DETREAD OF THE DRIVER REAR TIRE. THE DOT NUMBERS INVOLVED WERE UPW8 PA9 0108 (FRONT TIRES) AND UPW8 PA9 4307 (REAR). *TR

5/31/2008 I PURCHASED 4 DEFINITY DAKOTA A/T TRUCK TIRES LT265/75R16 FOR MY 1995 DODGE RAM PICKUP. ONE OF THEM DETREADED ALMOST IMMEDIATELY BUT WAS REPLACED UNDER WARRANTY. DECEMBER 2009, MY FRONT RIGHT DETREADED AT 40 MPH WHILE DRIVING ON A CITY ROAD. EARLY JANUARY, THE FRONT LEFT DETREADED DRIVING 65 MPH ON THE FL TURNPIKE, LEADING ME TO SUSPECT A DEFECT. LAST NIGHT, MY LEFT REAR DETREADED WHILE DRIVING 70 MPH ON I-75, NEARLY CAUSING A ROLL-OVER. SIGNIFICANT DAMAGE TO MY TRUCK BODY OCCURRED AS THE TREAD SPUN AROUND CUTTING THROUGH SHEET METAL. *TR

TL* THE CONTACT OWNS A 2005 DODGE CARAVAN WITH PEP BOYS DEFINITY EX600/P215/70R15 TIRES. THE TOP LAYER ON ALL FOUR OF THE TIRES ARE PEELING OFF. THE TIRES WAS TAKEN BACK TO PEP BOYS . SHE WAS ADVISED THAT THEY WOULD PRORATE THE PRICE BECAUSE THERE ARE RECALLS NO RECALLS ON THE TIRES PEP BOYS DEFINITY EX600/P215/70R15 BUT ON OTHER MODELS.

FOUR TIRES FROM PEP BOYS LT-265/75/16E (MFG. BY COOPER TIRES) ON FORD DIESEL TRUCK (F-250) HAD TO BE REPLACED DUE TO 3 TREAD SEPARATIONS AND ONE FOR RADIAL PULL. LAST INCIDENT WAS 2 REAR TIRES THAT HAD TREAD SEPARATION WITHIN 60 MILES OF EACH OTHER ON SAME DAY (3 OCT. 09) WHILE PULLING 5TH WHEEL RV. ALL TIRES PROPERLY INFLATED USING WEIGHT CHART, LOAD BASED. DID APPROX. 4000.00 WORTH OF DAMAGE TO REAR LEFT AND RIGHT SIDE OF F-250 TRUCK. LAST INCIDENT PUT US INTO A DITCH, BUT NO INJURIES. CLAIMS SUBMITTED AND THE LAST TWO TIRES SENT TO COOPER TIRE CO. DOT # FOR THE 2 TIRES IS UPW8 XEB 0205 H07R " " 0505 C00R ALL TIRES REPLACED WITH SAME TIRES FROM PEP BOYS. STUPID HUH? AWAITING CLAIM ADJUSTMENT. *TR

PEP BOYS, DEFINITY TIRES, HX700, SIZE P205/60HR16. I HAVE HAD 2 DIFFERENT TIRES ON MY 2004 HONDA ACCORD JUST LOSE AIR PRESSURE. THE FIRST ONE WHILE JUST SITTING IN MY DRIVEWAY JUST GO FLAT. FILLED IT BACK UP TO PROPER PRESSURE DROVE FOR A WEEK OR 2 AND SAME THING HAPPENED, IT JUST WENT FLAT.....THEN IT HAPPENED A THIRD TIME AND TOOK THE CAR BACK TO PEP BOYS AND THEY REPLACED IT AND HAS NOT HAPPENED SINCE.....AT LEAST TO THAT TIRE AND I HAVE BEEN CLOSELY WATCHING THEM ALL. UNTIL THE OTHER DAY.....WHEN A DIFFERENT ONE WENT DOWN ON ME......NO PUNCTURES WERE FOUND AND THE TIRE WAS REPLACED. I PERSONALLY BELIEVE THERE IS A SIDEWALL DEFECT WITH THESE TIRES.....THEY ARE NOT STRONG ENOUGH AND I MOSTLY DO INTERSTATE DRIVING. PEP BOYS THOUGHT THAT THERE MIGHT BE SOMETHING WRONG WITH MY WHEELS, BUT WHEN MY FIRST TIRE WENT DOWN AND I TOOK IT TO THEM TO BE CHECKED THEY DROPPED IN THE TUB OF WATER WITH NO LEAKS......AND 1 OF THE TECHNICIANS MENTIONED THE SIDEWALL WHICH MAKES GOOD SENSE. SO THAT IS THAT AND I HAVE 2 MORE TIRES THAT I AM WATCHING CLOSELY. *TR