PEP BOYS TIRES Complaints
View complaints related to PEP BOYS TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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PEP BOYS DEFINITY DAKOTA A/T TIRES- OTTAWA, 00
I WAS DRIVING MY TRUCK ON THE WAY TO THE COTTAGE WHEN THE BELT IN MY LEFT FRONT TIRE BLEW. I HAD TO MAKE A QUICK STOP AS TO NOT LOOSE CONTROL OF MY VEHICLE. THERE IS A RECALL ON AN EARLIER VERSION OF THE SAME TIRES PRODUCED 2 WEEKS PRIOR TO MY TIRES. DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3506 (MY DOT) DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3206 (TIRE RECALL) DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3306 (TIRE RECALL) I BELIEVE THAT THIS DEFECT IN THE PREVIOUS OFFICIAL RECALL SHOULD APPLY TO MY TIRES AS WELL. ANY HELP WOULD BE APPRECIATED. *TR THANKS
Source: NHTSA WEB SITE -
PEP BOYS P23575R15 TIRES- HAYSVILLE, KS
PEP BOYS CORNELL 535 235/75/R/15 ALL SEASON RADIAL DOT # 3DHL XC7 0433 TIRE TREAD SEPARATION. *TR
Source: NHTSA WEB SITE -
PEP BOYS DEFINITY DAKOTA A/T TIRES- SPRINGFIELD, MI
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE VEHICLE HAS PEP BOYS DEFINITY DAKOTA A/T TIRES, SIZE P235/70/R16 (NA). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR AND HE OBSERVED THAT FOURS TIRES EXHIBITED SEVERE TREAD SEPARATION AND CRACKING. THE TIRES ARE IN THE PROCESS OF BEING REPLACED DUE TO THE SAFETY RISK INVOLVED. THE CONTACT HAS PICTURES OF THE DEFECTIVE TIRES. THE FAILURE AND CURRENT MILEAGES WERE 99,000. UPDATED 07/01/09 *BF UPDATED 07/06/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
PEP BOYS FUTURA AVENTURER HT TIRES- CINCINNATI, OH
I HAVE PEP BOYS (COOPER TIRES) ON MY 1998 F-150 FORD. FUTURA ADVENTURE H/T P265-70R17 AND WITH 55 THOUSAND MILES ON THEM THE RADIAL BELT HAS SLIPPED ON 2 OF THE TORES AND IS CAUSING A VERY RUFF BUMPY RIDE. THE TIRES HAVE PLENTY OF TREAD LEFT AND SHOULD HAVE LASTED 70 THOUSAND MILES. WHAT A SHAME THEY HAVE NOT BEEN RECALL FOR BEING DEFECTIVE. I BOUGHT THE TRUCK FROM A FORD DEALER AND THEY PUT ON THE NEW TIRES. I DO NOT HAVE A RECEIPT. THE DESIGN NUMBER IS 9351 ANOTHER NUMBER I TOOK OFF THE TIRE IS 29122-1 AND 1135. *TR
Source: NHTSA WEB SITE -
PEP BOYS FUTURA TIRES- SIERRA VISTA, AZ
PEP BOYS TOURING SE TIRE SEPARATION. WHILE TRAVELING ON THE HIGHWAY AT 70 MPH THE TIRE SEPARATED CAUSING TEMPORARY LOSS OF CONTROL. THE SEPARATING TREAD CAUSED $2,500 IN DAMAGE TO THE VEHICLE. ALL FOUR TIRES WERE PURCHASED FROM PEPBOYS, SIERRA VISTA, AZ 85635, OCT 2004 AND HAVE APPROXIMATELY 10,000 MILES ON THEM. IT APPEARS THAT THE OTHER FRONT TIRE MAY BE GETTING READY TO SEPARATE BECAUSE I AM GETTING THE SAME FEEL IN THE STEERING WHEEL THAT I EXPERIENCED BEFORE THE FIRST TIRE FAILED. PEPBOYS OF YUMA, AZ PRORATED THE FAILED TIRE AND MOUNTED THE REPLACEMENT TIRE. *TR
Source: NHTSA WEB SITE -
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PEP BOYS DEFINITY EX600 TIRES- LAS VEGAS, NV
THE OUTER BELT OF THE FRONT TIRE SEPARATED WHILE TRAVELING ON INTERSTATE 15 NEAR BAKER, CA , TOWARDS LAS VEGAS, AT 7:30 PM. WITH GREAT DIFFICULTY, I WAS ABLE TO CONTROL THE CAR AND AVOID A MAJOR ACCIDENT IN THAT BUSY HIGHWAY. I RECEIVED A CITATION FROM THE HIGHWAY PATROL BECAUSE I HAD TO LEAVE THE CAR ON THE SIDE OF THE HIGHWAY. I HAD TO PAY FOR A TOW TRUCK TO REMOVE THE CAR. THE CAR WAS DECLARED A TOTAL LOSS BY THE LIBERTY MUTUAL'S APPRAISER. I LATER FOUND OUT THAT THESE TIRES HAD BEEN RECALLED ON NOV '06, BUT NEITHER PEP BOYS (THE SELLER) NOR THE TIRE MANUFACTURER, COOPER TIRES, HAD EVER CONTACTED ME ABOUT THE RECALL. MOREOVER, PEP BOYS HAD FAILED TO INFORM ME OF THE SERIOUS CRASH RISK OF THESE TIRES, EVEN WHEN I TOOK MY CAR ON MAR 30TH, 2008 FOR TIRE ROTATION !!! BOTH COMPANIES PEP BOYS AND COPPER TIRES HAVE BEEN UNRESPONSIVE TO MY COMPLAINTS AND CLAIMING THE OTHER AS THE RESPONSIBLE PARTY IN THIS CASE. BY THE WAY, I'M STILL WITHOUT A CAR. *TR
Source: NHTSA WEB SITE -
PEP BOYS FUTURA 2000 RADIAL LTE TIRES- LANCASTER, CA
SIDEWALL EXPLODED WHILE ENTERING A DRIVEWAY. BOUGHT THE SAME TIRE AS A REPLACEMENT AND IT DEVELOPED A GIANT SIDEWALL BUBBLE IN A FEW THOUSAND MILES THAT JUST RUPTURED...THE TWO TIRES BOTH WENT BAD IN ONLY 11333 MILES...ABOUT 5666 MILES EACH!! *TR
Source: NHTSA WEB SITE -
PEP BOYS FUTURA 2000 RADIAL LTE TIRES- IRVING, TX
WHILE DRIVING DOWN THE HIGHWAY AT 65-70 MPH, THE TREAD ON ONE OF MY FUTURA LTE 2000 P215/65R15 CAME COMPLETELY OFF. BEFORE AND DURING LONG TRIPS (LIKE THIS ONE), I CHECK AND VERIFY THAT THE AIR PRESSURE OF THE TIRES IS 35 PSI AND ALL TIRES WERE HOLDING THEIR PRESSURE JUST FINE (I.E. NO LEAKS). I HAD LAST CHECKED THE TIRE PRESSURE THE PREVIOUS EVENING. *TR
Source: NHTSA WEB SITE -
PEP BOYS FUTURA SCRAMBLER A/P TIRES- IRVINE, CA
TL*THE CONTACT OWNS 2000 CHEVROLET ASTRO VAN. THE DEFECTIVE TIRE WAS A PEP BOYS FUTURA, SCRAMBLER AP, TIRE SIZE P215/75R/15. THE DOT NUMBER IS 3DHFPANM3104. WHILE DRIVING APPROXIMATELY 55 MPH, THE TIRE TREAD SEPARATED FROM THE LEFT REAR TIRE. THE TIRE SEPERATED FROM THE VEHICLE AND LEFT RUBBER MARKS IN THE MIDDLE OF THE REAR PANEL. THERE WAS NO TRACTION WHEN THE INCIDENT OCCURRED. THERE WERE NO INJURIES OR PRIOR WARNINGS TO THE FAILURE. THE TIRE MANUFACTURER STATED THAT THE FAILURE WAS RELATED TO TIRE TREAD SEPARATION. THE TIRE WAS REPLACED. THE DOT AND ADDITIONAL TIRE INFORMATION WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 151,547.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
PEP BOYS FUTURA SCRAMBLER A/P TIRES- METARRIE, LA
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE HAS PEP BOYS FUTURA SCRAMBLER A/P TIRES, SIZE 215/75/R15. THE DRIVER'S SIDE FRONT TIRE IS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06T023000 (TIRES:TREAD/BELT). PEP BOYS WILL NOT REPLACE THE TIRE AS STATED IN THE RECALL. THEY STATED THAT ALL DEFECTIVE TIRES HAVE BEEN RECALLED AND NOTHING COULD BE DONE TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 99,024.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE