PEP BOYS TIRES Complaints

TL*THE CONTACT OWNS A 1996 HONDA ACCORD. THE VEHICLE HAS PEP BOYS DEFINITY EX600 TIRES, SIZE P215/60R15. THE CONTACT EXAMINED THE TIRES AND NOTICED A BULGE NEAR THE TREAD ON THE FRONT PASSENGER SIDE TIRE. THE BULGE WAS THE SIZE OF A GOLF BALL. THE CONTACT DID NOT NOTICE ANY DIFFERENCES WHILE DRIVING PRIOR TO NOTICING THE BULGE. THE TIRES HAVE NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 4,590.

TL*THE CONTACT OWNS A 1995 CHEVROLET CAPRICE. THE VEHICLE HAS PEP BOYS FUTURA, SIZE P235/70R15 TIRES. ON TWO SEPARATE OCCASIONS, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VIBRATED. THE CONTACT IMMEDIATELY PULLED OFF THE ROAD AND INSPECTED THE FRONT DRIVER SIDE TIRE. HE DISCOVERED A BULGE ON THE TREAD OF THE TIRE AT 14,000 MILES. THE CONTACT TOOK THE VEHICLE TO A TIRE DEALER AND THEY REPLACED THE TIRE. APPROXIMATELY TWO MONTHS LATER, THE CONTACT FELT A VIBRATION AND DISCOVERED THAT THE DRIVER SIDE REAR TIRE HAD A BULGE AT 16,000 MILES. THE REAR TIRE WAS REPLACED. THE CURRENT MILEAGE WAS 165,000 AND FAILURE MILEAGE WAS 163,000. UPDATED 12/12/07 *TR

I PURCHASED A USED CERTIFIED 2000 VOLKSWAGEN JETTA IN JANUARY 2004, AFTER ONLY ONE WEEK OF PURCHASING THE VEHICLE, THE ENGINE LIGHT CAME ON, THE ACCELERATOR WAS MAKING A VIBRATING SOUND AND STALLING CONTINUOUSLY. OKAY, THE TRANSMISSION WENT OUT AND IT HAD TO BE REPLACED AT MY EXPENSE - I PURCHASED A USED TRANSMISSION AND THEN THE ENGINE THROTTLE FAILED AND THE CAR WOULDN'T EVEN START ONE DAY - HAD THAT REPLACED AT MY EXPENSE $1700. NO THE OLD PARTS ARE NOT AVAILABLE. OKAY, THERE'S MORE, THE BRAKES HAVE BEEN REPLACED A TOTAL OF FOUR TIMES WITHIN THREE YEARS, THE ENGINE LIGHT IS STILL ON, AIR BAG LIGHT ON, BRAKE LIGHT ON, LIGHTS AND FOG INTERIOR FUSES AND EXTERIOR LIGHTS HAVE BEEN REPLACED I DON'T KNOW HOW MANY TIMES, I HAVE PUT SO MUCH MONEY INTO THIS VEHICLE - AND IT STILL IS RUNNING BADLY. AS OF TODAY, THE CAR WON'T MOVE WITHOUT WARMING IT UP FIRST FOR ABOUT 45 MINUTES FULLY - WHEN YOU PRESS ON THE ACCELERATOR WITHOUT WARMING IT UP FIRST - IT WILL STALL AND MAKE A LOUD EMBARRASSING NOISE AS IF THE ENGINE IS GOING TO EXPLODE - AND YOU HAVE TO LITERALLY MAKE IT MOVE BY PRESSING VERY HARD ON THE ACCELERATOR AND PRAYING THAT IT WON'T JUST SHUT OFF WHILE DRIVING AND NEVER START AGAIN. MY VEHICLE HAS 117,000 MILES ON IT HAD 43,500 WHEN I BOUGHT IT (I KNOW STUPID WASN'T I) IT WAS MY FIRST VEHICLE. I KNOW A CAR IS NOT SUPPOSE TO LAST FOREVER, BUT DAM DOES IT HAVE TO COST SO MUCH TO TRY AND KEEP IT RUNNING UNTIL IT DIES. PLEASE HELP ME WITH ANY INFORMATION YOU MAY HAVE TO ASSIST ME IN THIS MATTER. *JB

TL*THE CONTACT OWNS A 1988 TOYOTA CAMRY WITH PEP BOYS FUTURA 185/14 RADIAL 775 TIRES. WHILE DRIVING (MPH UNKNOWN) HE HEARD A THUMPING NOISE. HE PULLED OVER AND NOTICED BUBBLES FORMED ON THE TREAD. HE STATED THAT THE FAILURE OCCURRED ON ALL FOUR TIRES ON FIVE SEPARATE OCCASIONS. THE TREAD SEPARATED ON THE FIFTH OCCASION. THE MANUFACTURER HAS DISCONTINUED THE TIRE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 170,000. THE TIRE SIZE AND THE MODEL NUMBER WERE NOT AVAILABLE ON THE DROP DOWN MENU.

TL* - THE CONTACT STATED THAT HE PURCHASED PEP BOYS TIRES APPROXIMATELY 6 MONTHS AGO. HE WAS TRAVELING AT APPROXIMATELY 10-15 MPH ON A SMOOTH DRY STREET, WHEN THE FRONT DRIVER AND PASSENGER TIRES BLEW UP LIKE A BALLOON. THE TIRES FAILED ONE MONTH APART. THE CONTACT STATED THAT THERE IS STILL TREAD ON THE TIRES. THE MILEAGE ON THE TIRES AT THE TIME OF THE FAILURE WAS APPROXIMATELY 7,000 MILES. THE CONTACT HAS ONE OF THE TIRES. *AK

TL* - THE CONTACT IS CALLING REGARDING NHTSA CAMPAIGN ID NUMBER: 06T023000. THE CONTACT STATES THAT HE TOOK HIS TIRES TO PEP BOYS THEY REFUSE TO PROVIDE HIM WITH FREE TIRES AND TOLD HIM HE WOULD HAVE TO PAY FOR THE TIRES AT A PRO-RATED RATE. THE CONTACT FEELS THAT DUE TO THE RECALL HE SHOULD HAVE NOT BEEN CHARGE. THE CONTACT CAN PROVIDE A COPY OF THE INVOICE IF NEEDED.

FIRST PURCHASED FOUR PEPBOY TIRES (SE P205/65R15) ON 05-17-2002, WITH A 80,000 MILE WARRANTY. ON 03-29-2004, WITH ONLY 34,000 MILES ON THE TIRES, THE TOP LAYER OF RUBBER LIFTED FROM THE TIRE AND PEELED OFF, ALMOST CREATING AN ACCIDENT. 6,000 MILES LATER, THE OTHER TIRES BEGAN TO BUBBLE LIKE THE FIRST AND HAD TO BE REPLACED WITH NEW TIRES. TODAY, 02-27-2006 WITH REPLACED TIRES 30,000 MILES ON THEM, THE FIRST TIRE IS STARTING TO BUBBLE AND SEPARATE. I BELIEVE THESE TIRES ARE INTENTIONALLY MADE TO ONLY WITHSTAND ABOUT THIRTY-THOUSAND MILES OF WEAR AND THEY BEGIN TO SEPARATE, WHICH CAN CREATE A FATAL ACCIDENT. THESE TIRES PEPBOYS "FUTURA PLUS TOUR SE," WITH THE 80,000 MILE WARRANTY NEED TO BE RECALLED AND PEPBOYS BE FINED FOR FALSE ADVERTISING AND CREATING A DANGEROUS TIRE. THIS IS THE SECOND SET OF FOUR TIRES THAT HAVE LIFTED WITH ONLY THIRTY-THOUSAND MILES ON THEM WITH AN 80,000 MILE WARRANTY.....*NM

TIRE FAILURE, DE-TREADING. TIRES HAD 20,000 MILES ON THEM. VEHICLE ROLLOVER CAUSING DEATH. *JB

NO PREVIOUS EVENT BEFORE FAILURE. TIRE BECAME DEFORMED, PROBABLE CAUSE BELT SEPARATION. CAUSED SEVERE HANDLING PROBLEMS AT LOW SPEEDS. PLAN TO RETURN TIRE FOR REPLACEMENT.

MY FORD RANGER IS A VERY DANGEROUS VEHICLE. IT IS BUILT UNSTABLE/BALANCED, IT VIBRATES AND ALSO SHAKES UNCONTROLLABLY. IT HAS ALMOST TAKEN MY LIFE TWICE! YES I DRIVE AT THE SPEED LIMIT, AND TUNE MY CAR UP ON A REGULAR BASES. THE 2003-4 MODEL HAVE THE SAME PROBLEMS, BUT IRONICALLY THE TOYOTA TACOMA HAS NO PROBLEMS AT ALL THAT ARE RELATED TO THESE OF THE FORD RANGER. I HAVE ALREADY CONTACTED FORD BUT NO REPLY, I AM ALSO GOING TO CONTACT MY CONGRESS PERSON TO PRESENT THESE ISSUES AND MORE WITH GOVERNED BODIES TO SEE IF THE FEDERAL TRANSPORTATION COMMISSION CAN BE IMPROVED, ANOTHER ASPECT TO THIS HAZARDOUS CAUSE OF THE FORD MIGHT BE THAT THE U.S DOESN'T USE EUROPEAN STANDARDS IN AUTOMOTIVE. YOU DON'T REALLY SEE BMW, OR OTHER CARS OF A EUROPEAN DECENT WITH THOSE PROBLEMS. *JB