TOYO TIRES Complaints

The contact owns a 2015 Toyota Tacoma equipped with Toyo Tires, Tire Line: Open Country A/T II, Tire Size: 265/70/R16, DOT Number: CXLJ17M2318. The contact stated that there were cracks between the treads on all four tires. The tires were replacement tires. The tires were not replaced. The manufacturer was notified of the failure and referred the contact to the online tire seller. The vehicle failure mileage was approximately 62,000. The tires failure mileage was 8,500. The VIN was not available.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? My passenger-side rear tire blew out, while I was driving on I-85 in NC. I have a photo of the tire while it was on the rack at the AAA repair shop. The temperature was normal outside, and I did not see any debris in the road. 2. How was your safety or the safety of others put at risk? This occured at 3:50 p.m. on a weekday, and the safety of myself and the drivers around me was at risk, when the tire blew out and it was difficult to control my car on the intersstate. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was towed to a AAA service center, and I have photos of the tire that blew out, as well as the driver's-side rear tire that is also deformed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, but I emailed Toyo with a report that I thought there might be an issue on Nov. 9, 2023. I was towed to a AAA service center. I have photos and the reciept from having to replace both rear tires, and get a re-alignment. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. This was a sudden blow-out on the interstate while traveling. However, the car did begin shaking, so I was trying to pull to the slow lane when the tire blew out.

P285/45R22 tires have defect on bubbles. No damage to tires but bubbles appear. Tires are only 6,000 miles driven.

These are Toyo Open Country P245/55 R19 tires that have been on my car from 10/23/2020 to now and have 54,600 miles on them. Remaining tire tread depth on this tire was measured using a machinists rule at 6/32" or 4.5 mm deep. The drivers front tire looked fine on my car during a general pre-inspection I did at 6:45 AM as I loaded the car with our luggage for a 7 day drive trip to Florida (app 920 miles). I will advise that I did not look at this tire in great detail during this check - just quick look to see if anything stood out that I needed to be concerned about for the drive. The drivers side front tire went flat after backing straight down a 60' long driveway. I removed the tire with the car in the street and took it to the tire shop where I bought these tires. The tire shop guys found several cracks about 1/2" long or longer in this one spot in the tire sidewall at the start of the tread. They had no idea why it cracked like that and had reported that they had not seen cracks like that in that location before in any tire. I had them pull the tire off the rim and put a plug/patch in it so I could get the car back up the driveway to repack our Florida luggage in the other car. No other tires show this cracking issue. I will replace the tires on 9/11/2023 with new tires. The tire could have blown out on I-10 at speeds of 70-75 MPH due to the almost immediate loss of air pressure due to the crack. There was absolutely no indication of any issues with this tire (or the other 3 tires) prior to backing down the driveway and the tire going flat. I was blessed that the tire lost pressure quickly just backing down the driveway and not on the Interstate highway. I drive the car - no one else. The tires have not been abused during the period they were installed. I rotate the tires every 10,000 miles. I do car PM on a 6 week schedule to avoid any such auto issues. I had just completed a PM about 1 week prior to this tire issue with all found OK.

At approximately 11:30 AM on Saturday, August 5, 2023 I was traveling northbound on I-17 just before exit number 278 for State Route 179. I felt the vehicle shake violently and my wife saw a portion of a tire rolling along the side of the road into the desert. I was able to safely pull off to the shoulder, it was then that I noticed the driver side rear tire had completely separated from the rim. There were no warnings I had recently had my 5000 mile inspection/oil change performed at Right Toyota. At the time of the incident there was approximately 5355 miles on the vehicle which was purchased new in January 2023. I was luckily able to bring the vehicle to a complete stop without incident and notified Roadside Assistance.

TOYO OPEN COUNTRY XTREAM AT2 - LT 275 / 85 R 17 LOAD RANGE E. BOTH LEFT AND RIGHT TIRES SUFFERED TREAD SEPARATION WITHIN 1000 MILES OF EACH OTHER. TIRE ARE NEARING THE END OF LIFE WITH APPROX 7500 MILES REMAINING UNTIL THEY MUST BE REPLACED. TREAD WEAR INDICATORS ARE STILL BELOW THE TREAD ON THE TIRES. TIRES ARE RUN AT PROPER INFLATION PRESSURE ON HEAVY DUTY PICKUP AT 75 PSI. NO DAMAGE TO VEHICLE AS BECAUSE I NOTICED BOTH TIRES BEING OUT OF ROUND BEFORE THEY FAILED.

We are having to replace tires every two years and we don’t put a lot of mileage on car maybe 10000 a year this car does something to tire and no one can explain it I have aligned my vehicle do rotate them and still it’s like they eat any type of tire

The contact owns a 2011 Ford F-350 equipped with Toyo Tires, Tire Line: Open Country AT II, Tire Size: LT295/65/R20, DOT Number: 73D9M7L2017. The contact stated while driving 55 MPH and towing a fifth-wheel trailer, he noticed the vehicle was unbalanced on the rear driver’s side. The contact stated no warning light was illuminated. The contact was able to park at a nearby parking lot and noticed a 4-inch blister on the side of the rear driver’s side tire. The contact replaced the tire with a spare tire and continued driving to his destination. The contact took the vehicle to the local dealer, where it was determined that all four tires needed to be replaced. The vehicle was not repaired. The manufacturer of the tire had been informed of the failure. The failure mileage was 91,797.

Ballooning on side wall of tire. When brought to dealer, they indicated that three other tires had same problem but not as obvious. Car had only 24k miles, with half these on these tires (rest on snow tires). Dealer reported that this was a serious danger.

P225/55R19 99V: On November 2, 2021, I was slowing down at a stop light. I was about 5 minutes away when my tire separated. I heard my car make a big sound and drop to the ground on the front passenger side. I lost control and hit the side of the curb, but I was able to pull my car over to a side road safely. It took over 3 hours for the tow truck driver to come, but when he did, he said he hasn’t seen one like this in a while, but it is a defective tire. The middle of the tire was a clean separation from the sides. If it was a tire blow-out the sides of the tire would be uneven, but this was as if the glue that held it together was loose, and the middle just fell out. The tow person tried to take the spare tire and he found that it was incorrect. My car a had 25,000 miles and I bought it new from the dealership and they made the mistake of giving me the wrong tire. Mazda corporation later had to replace it. Mazda dealership told me to contact customer service to discuss the tire. I emailed customer service several times and it took nearly 2 months for them to answer. I called several times, and I would wait on hold and they would hang up. When I finally got someone on the phone, she told me that Mazda warranty does not cover the tires. That is completely in the hands of the tire manufacturer. I contacted Toyo Tires and waiting a month for a response, I was contacted by a customer service. He mentioned that photos and videos were not enough, but that I had to send the tire back. I mentioned that Mazda did not tell me to keep the tire and when they replaced it, they disposed of it. I received a letter stating that there is nothing they can do. My car is a 2019 CX-5 and in the same year the CX9 was recalled for tire separation issues from the same company. I am extremely frustrated how Mazda and Toyo has handled this entire issue.