2023 ACURA RDX Complaints

The contact owns a 2023 Acura RDX. The contact stated that while driving at approximately 35 MPH, the Forward Collision Avoidance: Emergency Automatic Braking inadvertently activated, and the vehicle stopped. The contact was able to regain control of the vehicle, veer to the shoulder, and contacted the dealer to have the feature deactivated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,888.

The infotainment screen went blank 4 times. It works intermittently and reset itself. The dealer performed service bulletin S/B 24-004 on May 21, 2024. Since then it has gone out twice. I taking the vehicle in again. I seen there are issues with that system draining the battery and the car not starting. That had to me this morning.

On entering the highway and accelerating quickly, engine lost power and car entered limp mode, refusing to exceed 60 MPH. Also, check engine light began flashing. Very dangerous situation in heavy traffic all going over 70 MPH. Exited at next exit, shut down car, then restarted with no further issues.

Infotainment system fails while using Android auto after receiving or making a phone call, which results in navigation via Google Maps unable to provide directions. The only manner in which I found temporarily resolves the issue, is restarting the infotainment system, which requires the vehicle to be stopped turned off and the driver’s door opened. This poses a grave safety risk while operating the vehicle, especially in heavy traffic conditions especially in inclement weather conditions, which I have unfortunately experienced on multiple occasions. on my second visit to the dealership i was advised by the service advisor at the dealership, that Honda is ‘aware of an uptick in reports with Android Auto and new phone models, and there is no fix identified, and any fix will most likely be with a software update.’ I as also advised that as an alternate method of restoring the connection between the phone and the car is to turn off the wi-fi and Bluetooth connections on the phone, then turn it back on, and once its turned back on, use the infotainment system to reconnect the phone. This advice is reckless at best as it requires me to move my attention from operating the vehicle to resolve this issue.

Fast blinking engine light, and car not able to accelerate past 40mph. Was informed by dealership that it was possible water intrusion but had no guarantee or adequate mitigation strategy to ensure the problem would not occur other than indicating it is normal behavior to expect during heavy down pour!! The following codes were presented to dealership service dept after performing diagnostic: P0300, P0301, P0304 Car has 10k miles and it’s a 2023 RDX A Spec. Another issue happening with the car is an intermittent “Brake Failure. See Dealership” message on the dashboard. Was told it’s expected behavior for this to sometimes happen and due to no permanent code present, they cannot repair or identify the issue. I guess the breaks have to fail while driving before they actually prevent an accident from happening?!!!

My name is Jorge L Cremades, my mobile phone is 786-546-6956. Today, 7/17/2023, around 2:42 PM EST, as I was driving / backing up in my driveway, my 2023 RDX shattered it's rear glass. As I was backing up in my driveway and looking through the side and back mirrors, I heard a loud noise and when I looked back into my car I saw my rear glass was blown away like it exploded or something similar. I bought this vehicle on 5/15/2023.

On a new ACURA RDX with 10,771 miles my wife was charged $315 dollars by the local ACURA dealer for "differential service" because "sub code 6" was on the maintenance minder. I believe this is a scam or any differential service should be under warranty. I pursued the complaint with HONDA extensively on the phone and just now was called back by HONDA and told that is regular maintenance and is not covered by the new car warranty. No car that I have ever owned needed differential service after 5 months - this is a scam.

My issue is with the liftgate on all Acura models including my own RDX. I was sitting on the edge of the van with the liftgate fully opened taking off my spikes after golfing. I inadvertantly triggered the fob in my pocket when i leaned forward causing the liftgate to close. At first i did not realize it was closing on me ,but jumped up and it caught me on my upper back. I avoided serious injury. Brought it to the dealership and it appears to be common to all makes of acura with liftgates. Serious pressure has to be put on the liftgate in order for it to stop . Page 177 of my manual states the if the liftgate detects resistance it will reverse itself. We tested it at the dealership and a great amount of pressure has to be used for it to stop and reverse. This is a serious defect and needs correction before someone gets seriously injured. The service advisor almost hurt her arm trying to get the liftgate to stop . It is not only my vehicle. the sensors do not react appropriately. I have had two Nissan Murano's before purchasing this vehicle and as soon as you got in the way of the liftgate as it closed it stopped and reversed itself. Acura has a serious problem here and it needs to be recalled and corrected immediately. I am totally surprised if this has not been brought to anyone's attention. Hopefully you will test this and see what I am expressing here. Thank you for you time and and I await your response .

The contact owns a 2023 Acura RDX. The contact stated while driving approximately 70 MPH and overtaking another vehicle, the contact moved to the right lane and the vehicle started beeping with the Forward Collision Assist system engaging abruptly. The contact stated that the brake was applied independently without warning. The driver was able to avoid a collision. There were no warning lights illuminated. There were no other objects or vehicles nearby. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.

On Friday, January 13, 2023, the rear hatch window on my 2023 RDX spontaneously shattered while it was sitting in my garage. After I discovered it, I searched for a cause and found nothing. I had just purchased this vehicle on 12/3/22. I discovered online similar complaints being made about the rear windshield glass and sunroof exploding in previous model years. The photos of the previous rear hatch window explosions matched exactly what my RDX looked like. I also discovered an Acura Service Bulletin #22-014 dealing with this issue for the 2019 and 2020 model years. In answer to your questions . . . it was the rear hatch window (aka, rear windshield glass) which failed. The vehicle is now with the dealer; inspection would have to be done quickly as I have made a warranty claim to have it repaired. Safety could have been an issue had I been in the vehicle. Problem has existed on previous models. No one except the dealer has inspected the RDX. There were no warning signals with before the failure or afterwards.