2014 ACURA RLX Complaints

My 2014 Acura RLX has experienced a severe failure of the Precision All-Wheel Steer (P-AWS) Rear Toe Control (RTC) Actuators. The vehicle and its components are currently located at the Hiley Acura of Fort Worth dealership and are fully available for inspection. Safety Risk: This failure causes dangerous rear-end fish-tailing, violent swaying, and completely unpredictable steering control at highway speeds, creating an immediate crash risk for myself and other drivers. Confirmation & Inspection: The problem first appeared on July 8, 2026. Upon failure, the instrument panel immediately lit up with every available indicator light and continuously rotated through all system warnings. I captured video evidence of this total dashboard cascade and presented it directly to the dealership. The authorized dealer, Hiley Acura, inspected the vehicle but misdiagnosed the symptom. They incorrectly charged me $455 to replace a steering angle sensor and bundled it into a total bill of $3,808.63 heavily loaded with elective maintenance items. Upon a secondary inspection after the issue persisted, Hiley Acura officially confirmed that the RTC actuators have failed and match corporate Service Bulletin #23-021. Acura Corporate Client Relations has officially reviewed the inspection data but closed my case, refusing financial remedy. This vehicle remains completely unsafe to operate and serves as my critical medical transport for ALS.

Sept of 2023 car was making a knocking noise. (128K ) Took to local Acura dealership. Told they could not find anything and told to drive the car till failure. Have 2 children and since this was a family car that was not a good idea. Insisted on tear down diagnostic to inspect problem. Metal fragments in engine oil, connecting rod on cylinder 2. Dealership suggested to replace the engine. Engine was replaced at $13k Oct 31, 2023. (invoice provided) New engine has 40k miles and is now making the same knocking noise. Dealership says rod/crank failure, suggests REPLACING ENGINE AGAIN along with heads for $35K

The contact owns a 2014 Acura RLX. The contact stated that while driving on the highway at an undisclosed speed, the power steering became inoperable, the vehicle steering wheel veered left or right and is misaligned. The warning lights lane departure, forward collision, all wheel steering, power steering and other warning indicators illuminated. In another occurrence, a noise could be heard. The vehicle was taken to the dealer where it was diagnosed with power steering failure. A used part for a rear wheel steering actuator was replaced.; however the issue persisted. The manufacturer was not notified of the issue. The approximate failure mileage was 130,000.

2014 Acura RLX Advance suffered an Engine Failure from internal bearing defect. The vehicle was meticulously maintained by Acura dealerships, and had extensive service records. While driving, the engine produced a knocking sound, then abruptly shook and died. The Engine has seized, and exactly has the same problem with Honda/Acura 3.5l V6s recalls. Diagnostics after Engine failure included inspecting Engine Turning over, Timing Belt (which was pristine) to rule out any other causes.

Per Acura service bulletin 23-022, Dated June 9th 2023, Acura extended a warranty on the rear steering actuators that were admitted to be “manufacturer error” parts, to extend 10 years from purchase date. In my opinion any part that is known to have manufacturer defects that effect the primary Rear wheel drive system that effects almost all safety systems on the vehicle to include limp mode on a highway needs to be replaced, this is a large safety issue. Fact; Honda admits manufacturers errors on parts. Fact; Honda recognizes the issue and issues a service bulletin. Fact; Honda extends the duration to repair the manufacturing defective part. Fact; Honda denies claims ( even when vehicle safety is a concern) after the 10 year deadline Fact; most average 2014 cars driven 12,500 miles per year have roughly 125,000 miles in 10 years and the manufacturer error was realized most likely due to usage. My 2014 now 12 years old has just recently realized the manufacturer error at 81,000 miles and Honda will not honor repairs for their errors. Facts; Google; “is it safe to drive my Acura RLX with a defective Precision all wheel steering actuator”…safety concerns realized. Facts; NHTSA is in place to keep the consumers safe and the manufacturers held accountable for repairs, let’s face it the service bulletin is just a way for manufacturers to appear proactive while turning out defective unsafe parts.

Rear toe actuator (PAWS system) failure causes steering instability, warning lights, and loss of control during cornering. Acura denied warranty coverage despite a known defect and VIN-based extension (TSB 23-021, 23-022).

I purchased a 2014 Acura RLX. It had a LKAS Problem warning when purchased. I thought that meant that feature would be disabled. No big deal. In stead I have experienced the car making abrupt jerks to the right on multiple occasions. One instance, I turned onto an on-ramp that was dual lane. There was a vehicle to the right of me and my car abruptly jerked to the right towards the other car. I was able to slow a bit before entering the interstate traffic to gain control. Another instance, I turned left onto a county road. Upon straighten my steering wheel the car made another sudden jerk to the right with my steering wheel still partially turned to the left, and several warning lights and message started appearing, including: Brake system problem, adaptive cruise control problem, brake hold system problem, power steering system problem, and vehicle stability assist problem. I have noticed a rubbing sound coming from the rear end at times when turning. There have been 3 other instances where the car was jerked to the right with no additional warning lights or warning. Luckily those times there were no other vehicles nearby and I was moving at a slower speed allowing me to be able to slow down and correct the issue. The vehicle has not been inspected yet. The vehicle has an appointment with the dealership in the next 24 hours. It is available for inspection upon request. This is a serious safety issue! My teenage kids are not safe to drive this vehicle! The vehicle is in excellent structural condition and the motor runs excellent. It sounds like the RTC actuators is a huge issue!

Went into limp mode on a highway in heavy traffic, car began to break rapidly decreasing in speed and would not accelerate at all. All dashboard lights came on and a CMBS notification came on. I and my family were almost rear ended by several vehicles. I am terrified to drive the vehicle and immediately pulled over to the side of the road and had vehicle towed. Also, while driving vehicle, steering wheel will randomly jerk hard to the left causing vehicle to swerve left. I Have contacted the Acura dealership and am being denied the recall.

The PAWS (Precision All Wheel Steering) has major issues where the system either activates suddenly when driving the vehicle, regardless of slow speeds, high speeds, going straight or turning and the back wheels suddenly turn causing the rear end to slide out. I took the vehicle to my local dealership and they said it is a known problem with this vehicle rear toe actuators and Honda has issued a warranty extension for 2013-2019 RLX to correct it. Unfortunately, this vehicle is no longer under that warranty and the only way it can be corrected is a $6800 replacement. Honda (Acura) obviously knows this is an issue but the severity is being majorly downplayed, as losing steering of a vehicle seems pretty serious to me! The vehicle cycles through multiple warning lights immediately upon the issue occurring, not before.

This car is equipped with four wheel steering. The actuators that control the real wheels activate when the steering wheel has not turned. This occurs when the car has completed a turn and is moving in a straight line.