2017 ALFA ROMEO GIULIA Complaints

CRITICAL ISSUES: 'START / STOP DISABLED WHEN AUTO IS ACCELERATED DURING OVER TAKE OR ENTERING FREEWAYS. 'CHECK ENGINE LIGHT FAULTS WHEN CAR SURGES AND ENGINE BECOMES UNRESPONSIVE DURING DRIVING. 'INFOTAINMENT SYSTEM CRASHES FREQUENTLY. 'ENGINE STALLS WHILE DRIVING IN TRAFFIC OR WHEN IN USE DURING NORMAL DRIVING. 'WHEN STALL OCCURS POWER IS LOST TO THE VEHICLE WHILE DRIVING. (SHUTS OFF) 'AUDIO SYSTEM UNAVAILABLE WARNING LIGHT COMES ON. ONO AUDIO AVAILABLE OPARTIAL AUDIO AVAILABLE (NO AMPLIFICATION OR QUALITY AUDIO AVAILABLE) ONO WARNING SOUNDS OR AUDIO ALERTS AVAILABLE OLOUD HISSING STATIC OVER THE SPEAKERS. 'CAR GASPS FOR AIR AND WILL NOT FOR ACCELERATE 1-2 SECONDS WHILE DRIVING

THE INSTRUMENT CLUSTER PANEL "CRASHED" AND WENT BLACK WHILE THE CAR WAS IN MOTION DURING A DRIVE AT NIGHT. THE LIGHTS AND TURN SIGNALS WERE ALSO NOT WORKING. THIS PROBLEM PERSISTED FOR ABOUT 2 MINUTES AND REOCCURRED 2 OTHER TIMES WITHIN A DISTANCE OF 3 MILES OF OPERATION. TAKEN TO DEALER 2/14/19 FOR REPAIR. CAR RETURNED /15/19. PROBLEM REOCCURRED WHILE IN MOTION, DAYTIME, NO TURN SIGNALS AND TOWED TO DEALER. CAR RETURNED 2/26/19. PROBLEM REOCCURRED 2/27/19 WHILE IN MOTION DURING DAY AND LASTED 2 MIN. CAR TOWED TO DEALER. CAR RETURNED 3/27/19. ALSO ON RETURN 2/26/19 AND 3/28/19, SIDE MIRRORS FOLDED IN WHEN ATTEMPT WAS MADE TO ADJUST WITH CONTROL KNOB, WHILE IN MOTION DURING DAY. CAR WAS TURNED OFF AND SWITCH APPEARED TO REBOOT. REPAIR WAS ATTEMPTED TO MIRROR CONTROLS AFTER FIRST INCIDENT BUT REOCCURRED UPON FIRST ATTEMPT TO ADJUST ON 3/28/19. CAR HAS HAD NUMEROUS OTHER SOFTWARE RECALLS AND REPAIR ATTEMPTS. DEALERSHIP REFUSES TO STATE THAT CAR IS REPAIRED AND/OR SAFE TO OPERATE.

TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ENGINE STARTED ON ITS OWN AND THE ELECTRONIC IGNITION AND ENGINE ERROR INDICATORS ILLUMINATED. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS STOPPED, IT STALLED. THE VEHICLE WAS TOWED TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM (256-830-6450, LOCATED AT 6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

CAR CLUSTER REBOOTS RANDOMLY WHILE DRIVING AND FUEL GAUGE / MILES TO EMPTY RADICALLY JUMPS ALL OVER THE PLACE - THEY HAVE ATTEMPTED TO FIX 8 TIMES WITH ALFA ENGINEERS INVOLVED EACH TIME CLAIMING IT WAS FIXED - ATTEMPTED TO GO THROUGH STERICYCLE THEY CLAIMED THEY ARE NOT LIABLE AND WILL DO NOTHING TO CORRECT. EMAIL FROM DEALER INDICATES HE HAS 4 OTHERS WITH THE SAME ISSUE [email protected] WAS REP AT STERICYCLE

I WAS DRIVING APPROX. 55 MPH ON SUNRISE HWY IN LONG ISLAND, EXIT 50 EAST BOUND AND MY SUNROOF JUST EXPLODED/SHATTERED. I COULD NOT FIND ANY EVIDENCE OF A ROCK OR ANYTHING THAT MAY HAVE HIT IT.

THE CARBON CERAMIC BRAKES WERE INCONSISTENT WHEN DRIVING NEW, BUT NOT NOTICEABLE ENOUGH TO IMMEDIATELY GO TO THE DEALER IN THE FIRST ~2000 MILES. THE CAR WAS USED IN TRAFFIC AT A RELATIVELY SLOW SPEED. BUT THEN IT FAILED, AND AS A RESULTANT AN ACCIDENT HAPPENED. THE DEALER IS REFUSING TO ACKNOWLEDGE THIS ISSUE. ALERTED MANUFACTURER WITH NO RESPONSE. THE CAR HAS TAKEN OVER 5 MONTHS TO FIX, STILL WITH THE MANUFACTURER FOR THE BRAKE ISSUE. *TT *TR ..*BF. CONSUMER STATED THAT BRAKING IN THE NEW VEHICLE IS INCONSISTENT AND ALLEGES THAT HE WAS IN A LOW SPEED ACCIDENT AS A RESULT. THE CUSTOMER STATES THE CAR HAS TAKEN OVER 5 MONTHS TO FIX AND IS AT THE MANUFACTURER FOR THE BRAKE ISSUE. UPDATED 11/1/18*JB

THE CAR MOVES TO NEUTRAL GEAR WHILE IN MOTION. IT HAS HAPPENED ON HIGHWAY AT 70 MPH AND MORE OFTEN WHILE MAKING TURNS AT BUSY INTERSECTIONS. THUS PUTTING THE DRIVER IN EXTREME HARMS WAY. THE VEHICLE HAS TO BE INSTANTLY MOVED TO DRIVE MODE TO ACCELERATE OUT OF THE RISKY IMPACT SITUATION. THE PROBLEM WAS DEMONSTRATED TO AND REPLICATED BY THE DEALERSHIP. SOFTWARE UPDATES, SHIFTER CHANGE AND A NEW TRANSMISSION HAS NOT FIXED THE ISSUE. THE CAR REMAINS AT THE DEALERSHIP FOR FURTHER INVESTIGATION AND UNDER DISPUTE AS A POSSIBLE LEMON. THE ISSUE HAS HAPPENED OVER A DOZEN TIMES AND WE HAVE ONLY NOTED THE LAST DATE. THIS HAS BEEN ON GOING FOR FEW MONTHS.

THE AUTO START/STOP FEATURE INTERFERES WITHOUT WARNING WITH THE DRIVER'S ATTEMPT TO TURN THE IGNITION OFF, AND CAN MAKE THE DRIVER BELIEVE THE CAR IS OFF WHEN IT IS NOT. THIS CAN CAUSE THE VEHICLE TO RESTART AND MOVE FORWARD UNEXPECTEDLY WHEN THE DRIVER BEGINS TO EXIT THE VEHICLE. EXPERIENCE: I ENTERED THE DRIVEWAY AND CAME TO A STOP. I PUSHED THE IGNITION STOP BUTTON AND THE CAR APPEARED TO TURN OFF AS EXPECTED. IN FACT, THE AUTO START/STOP SYSTEM HAD STOPPED THE ENGINE TEMPORARILY AT ALMOST THE EXACT SAME MOMENT I PRESSED THE STOP BUTTON. BELIEVING THE IGNITION TO BE OFF I BEGAN TO EXIT THE CAR NORMALLY BUT AS SOON AS I MOVED MY FOOT FROM THE BRAKE THE ENGINE RESTARTED AND THE VEHICLE MOVED FORWARD UNEXPECTEDLY, ALMOST HITTING THE PARKED CAR IN FRONT OF ME. THE AUTO START/STOP SYSTEM TAKES VARIOUS FACTORS INTO ACCOUNT WHEN DECIDING WHEN TO PAUSE THE ENGINE, BUT IT FREQUENTLY TURNS THE ENGINE OFF WITHIN ONE TO THREE SECONDS AFTER A STOP -- THE SAME AMOUNT OF TIME A TYPICAL DRIVER WILL BE ATTEMPTING TO TURN THE VEHICLE OFF WITH NO OBVIOUS VISUAL OR AUDITORY CLUES AS TO WHAT HAS TURNED OFF THE ENGINE (THE DRIVER OR THE AUTO START/STOP SYSTEM) THE DRIVER CAN BE UNAWARE THAT THE CAR WILL RESTART AND MOVE FORWARD WHEN HE TAKES HIS FOOT FROM THE BRAKE. THIS CAN BE HAZARDOUS TO THE DRIVER OR PASSENGERS WHO MAY BE EXITING THE CAR, AND TO PEDESTRIANS IN FRONT OF THE CAR. FREQUENCY OF OCCURRENCE: TWO OR THREE TIMES WEEKLY. *TT

THIS IS A 3RD INCIDENT OF THE SAME MISHAP. ON 3 OCCASIONS I HAVE BEEN DRIVING AT VERY SLOW SPEEDS , MAYBE 5 TO 10 MPH , I HAVE APPLIED THE BRAKES , THE BRAKES HAVE LOCKED IN PLACE AND THE ENGINE HAS SUDDENLY ACCELERATED. THE FIRST TIME I CONTINUED TO APPLY THE BRAKES AND AFTER A WHILE THE ACCELERATION ENDED. I WAS VERY SCARE AND TOOK CAR TO DEALER. THEY CHECKED IT AND REPROGRAMED THE CARS COMPUTER, BUT FOUND NOTHING AFOUL OR ABNORMAL. THE SECOND TIME IT HAPPENED , I PUT CAR IN PARK AND TURNED IT OFF. WENT BACK TO DEALER AND THEY DID THE SAME THING AS THE FIRST TIME : TESTED THE CAR , FOUND NOTHING WRONG AND REPROGRAMED THE CAR'S COMPUTER. THEY ALSO SAID THEY HAD NO NOTICES FROM ALFA'S PRINCIPAL OFFICE IN THE USA RELATED TO MY COMPLAINTS. ON APRIL 18 THE 3RD INCIDENT OCCURRED. THIS ONE WAS A BIT MORE SCARY SINCE I ALMOST IMPACTED A PARKED CAR. I WAS LEAVING OFFICE AT ABOUT 5 TO 7 MPH , I HAD TO APPLY THE BRAKES AND THEY ONCE AGAIN LOCKED IN PLACE AND THE CAR SUDDENLY ACCELERATED ON HIS OWN. THIS TIME THE ACCELERATION LASTED LONGER AT HIGHER RPM. ONLY A FAST REACTION TO PLACE CAR IN PARK AND IMMEDIATELY SHUT THE CAR OFF AVOIDED AN COLLISION WITH A PARKED CAR. I WAS AGAIN VERY SCARED SINCE IAM AFRAID THIS WILL CONTINUE TO HAPPEN PUTTING LIFE AND PROPERTY IN JEOPARDY. IAM SCHEDULED TO TAKE CAR BACK TO DEALER NEXT WEEK. I CONTINUE TO DRIVE IT BUT WITH GREAT CAUTION AND SCARE TO DEATH. YOUR AGENCY NEEDS TO TAKE ACTION TO AVOID BODILY HARM OR DAMAGE TO PROPERTY. ALL 3 INCIDENTS THE CAR WAS IN MOTION ON A CITY STREET.

WHEN I WENT TO INSURE THIS CAR, MY INSURANCE COMPANY TOLD ME THAT MY VIN INDICATED THAT THIS CAR IS AWD. IT IS NOT AWD, IT'S REAR-DRIVE ONLY. CHANGES NEED TO BE MADE TO YOUR VIN REGISTRY TO REFLECT THIS REALITY, I DON'T KNOW IF IT AFFECTS OTHER ALFA ROMEO VEHICLES OR NOT. THANKS.