2018 ALFA ROMEO STELVIO Complaints

THERE'S A PROBLEM CALLED ETC ERROR. IT HAS HAPPENED 5 TIMES SINCE 9500 MILEAGE. AND NOW CAR HAS 15900 MILEAGE. EVERY TIME IT HAPPENED WHEN I WAS ON HIGHWAY TRYING TO ACCELARATE. WHEN THAT PROBLEM OCCURED, I SUDDENLY LOST POWER AND HAD TO PULL OVER IN THE MIDDLE OF TRAFFIC. THEN I NEEDED TO SHUT DOWN THE ENGINE AND RESTARTED, AFTER THIS ACTION POWER WAS BACK ON WITH ENGINE CHECK LIGHT ON, TOO. AND CAR WAS DRIVEABLE WITH AUTO START/STOP AND REMOTE START UNAVAILABLE. I WENT TO DEALSHIPS 3 TIMES. FIRST DEALSHIP CAN'T NOT LOCATE THE PROBLEM AND JUST RESET COMPUTER. SECOND DEALSHIP FOUND ONE PROBLEM AND REPLACED A PART. BUT AFTER A COUPLE THOUSANDS OF MILES, THE PROBLEM HAPPENED AGAIN. I HAVE TWO VIDEOS, BUT THEY ARE TOO BIG TO UPLOAD.

TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT SATED THAT THE FORWARD COLLISION DETECTION SYSTEM FAILED. WHILE DRIVING OVER A BRIDGE, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITH NO HAZARD AHEAD. THE CONTACT ALSO STATED THAT THE ADAPTIVE CRUISE CONTROL DETECTION SYSTEM ACTIVATED INCORRECTLY. THE SYSTEM DETECTED A VEHICLE ON THE PASSENGER SIDE AND ENGAGED THE BRAKING SYSTEM AS IF THE VEHICLE WERE IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THOMPSON MASERATI ALFA ROMEO (303 SWAMP ROAD, DOYLES TOWN, PA 18901, (215)348-0056) TO BE DIAGNOSED, BUT NO ERROR CODES COULD BE FOUND. THE DEALER REALIGNED THE SENSORS, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,500.

I WAS DRIVING SOUTH BOUND ON THE 605 IN STOP AND GO TRAFFIC. VEHICLE IN FRONT OF ME BROKE AND AS I ENGAGED IN THE BRAKE IT BECAME UNRESPONSIVE AND SPED UP AFTER I ENGAGED THEM. CAUSING MY VEHICLE TO COLLIDE WITH TWO OTHER VEHICLES

DRIVING DOWN A STRAIGHT ROAD (THANK GOODNESS), NO TRAFFIC CLOSE BY, NO OVERPASS AND GOING ABOUT 45MPH. I HEARD WHAT SOUNDED LIKE A SHOT GUN IN MY CAR. I HEARD AIR AND LOOKED UP AND MY SUN ROOF WAS BUSTED. NO WAY ANYTHING HIT IT. I WAS ON TOP OF A BRIDGE WITH NO WALKWAY AND A RIVER ABOUT 5 STORIES UNDERNEATH. I WAS SCARED TO DEATH AND MY POOR DOG IN THE BACK IS STILL TRAUMATIZED. I PULLED OVER AND THE SUNROOF WAS BUSTED ALL AROUND THE EDGES AND A BIG HOLE IN THE MIDDLE PROTRUDING OUT TOWARD THE SKY (NOT INWARD LIKE SOMETHING HIT IT). YOU CAN SEE FROM THE PHOTOS. HAD ROADSIDE SERVICE TOW IT 1HR 45 MINS TO THE DEALERSHIP. OF COURSE THEY ARE SAYING THAT IT IS AN INSURANCE THING AND THERE IS NOTHING THEY CAN DO ABOUT IT. THEY AREN'T EVEN ACKNOWLEDGING THE FACT THAT THIS HAPPENS. THEY ARE SAYING THAT THEY HAVE NEVER HEARD OF SOMETHING LIKE THIS HAPPENING. THERE IS A ALFA ROMEO FORUM AND I SAW 4 DIFFERENT INSTANCES IN THAT ONE FORUM JUST TODAY. THE PICTURES ALL LOOK LIKE MINE WITH THE EDGES OF THE SUNROOF ALL BROKEN AND A BIG HOLE IN THE MIDDLE PROTRUDING OUT. IF I HADN'T OF HAD THE SUNSHADE DOWN, THEN GLASS WOULD HAVE RAINED DOWN ON ME AND I THINK I WOULD HAVE WRECKED. RIGHT NOW OUR INSURANCE ISN'T EVEN WANTING TO GIVE US A RENTAL B/C THEY SAY IT IS A MANUFACTURER DEFECT AND THEY NEED TO PAY FOR IT. I SAW THAT THERE IS A CLASS ACTION LAWSUIT ON HYUNDAI DUE TO THE SAME ISSUES. HOW CAN THE US NOT HAVE BETTER REGULATIONS THAT THIS. IF I WEREN'T GOING SLOW ON A PERFECTLY STRAIGHT ROAD, AS SCARED AS THAT SHOTGUN SOUND MADE ME, I CAN TOTALLY SEE HAVING AN ACCIDENT. THIS IS A SERIOUS PROBLEM THAT NEEDS ADDRESSING OR A WARNING TO THE PUBLIC THAT THE SUNROOFS ARE NOT SAFE.

IT IS DISGUSTING THAT AUTO MANUFACTURERS DON'T GIVE A SPARE OR RUN FLATS ON A CAR TODAY. I WAS ON I95 WITH MY FAMILY WHEN MY NEW ONE DAY OLD CAR HAD BLOWOUT AT 10PM AT NIGHT. ALFA ROADSIDE TOOK 6 HOURS TO FIND US. THIS IS SAFETY ISSUE BECAUSE I WAS STUCK SIDE OF THE BLACK DARKEN HIGHWAY WITHOUT SPARE. THE SEMI TRUCK PASSING 12 INCHES AWAY FROM MY CAR DOING 80+ MPH. HOW IS IT IN 2019 MANUFACTURERS CAN SELL A CAR WITHOUT A SPARE OR EVEN FLARES. THE WORST PART ALFA OFFER SPARE AS OPTION BUT SINCE MY CAR CAME WITHOUT IT I CAN'T ORDER A SPARE NO WHERE. ALFA DON'T OFFER TO SENT A SPARE AFTERMARKET. TIRE RACK TOLD ME THAT THEY DON'T HAVE OR ARE AVAILABLE SPARES THAT FIT MY ALFA STELVIO. A SPARE TIRE KIT WEIGH 20 LBS AND HOW MUCH GAS CAN A PERSON SAVE. I WAS TOLD IT IS MPG THING. I AM IN THE DOGHOUSE WITH MY FAMILY AND I HAVE TO BUY ANOTHER FULL SIZE WHEEL AND TIRE TO USED AS MY SPARE. THE CAR HAS 20 INCH WHEELS AND TAKES UP 1/2 TRUNK SPACE. IF I PUT ON ANOTHER ALFA SMALLER RIM LIKE 18 TO SAVE SPACE I WAS TOLD BY MANUFACTURERS MY WARRANTY IS VOID! I HAVING MY COUSIN IN ITALY SENT ME A DONUT SPARE FOR EMERGENCY. THE SPARE IS FROM ALFA ROMEO STELVIO TI MADE IN ITALY WHEEL THAT HAS SPARES INCLUDED AND SELL AFTERMARKET. THE DEALER SAYS IF I USED I LOSE MY WARRANTY. SAFETY ISSUES BEING STRUCK ON I95 WITHOUT A SPARE. HOW CAN NHTSA MAKE MANUFACTURERS GET AWAY WITH THIS IN 2019. SPARES ARE MORE IMPORTANT THAN ANY OTHER SAFETY FEATURES

HELLO, I BOUGHT AN ALFA ROMEO STELVIO 2018 ON DECEMBER 31ST 2018, PRE-OWNED WITH 4800 MILES. AT 7900 MILES THE BRAKES WARNING CAME UP, I TOOK THE CAR AT THE ALFA ROMEO DEALERSHIP. THEY REPLACED THE REAR BRAKE PADS AND ROTORS, THEY ALSO MADE ME PAY FOR IT SAYING IT WASN'T UNDER WARRANTY, WHICH I DON'T UNDERSTAND BECAUSE ALFA ROMEO WARRANTY FOR THE BRAKES SERVICE IS UP TO 12,000 MILES OR 1 YEAR ( THE CAR NOW HAS 8100 MILES). WHILE AT THE DEALERSHIP THEY ALSO DID EARLIER THE 12 MONTHS SERVICE. AFTER SCANNING THE ENTIRE SYSTEM I'VE BEEN TOLD THAT THE CAR WAS IN GREAT SHAPE. I PICKED UP THE CAR FROM THE DEALERSHIP, AND I WAS DRIVING BACK HOME, AFTER DRIVING ABOUT 60 MILES, THE ENTIRE ELECTRONIC STARTED TO ACT REALLY WEIRD, I WAS GETTING COUNTLESS WARNINGS ON THE DASHBOARD, THE TURN LIGHTS STOPPED WORKING, ALL LIGHTS AROUND THE CAR STARTED RANDOMLY FLASHING, THE CAR STOPPED ACCELERATING, AC SYSTEM STOPPED WORKING THE WINDOWS GOT FOGGY I COULDN'T SEE ANYTHING, I WAS ON THE HIGHWAY RUNNING 60/70 MILES/HOUR, ALMOST GOT INTO AN ACCIDENT WHILE TRYING TO PULL THE CAR OVER ON THE SIDE OF THE ROAD. THIS IS A BIG SAFETY/RELIABILITY CONCERN OF MINE, THE CAR TOTALLY STALLED WHILE RUNNING AT 60/70 MILES/HOUR ON A HIGHWAY, PUTTING MY SAFETY/LIFE AT BIG RISK. THE CAR IS CURRENTLY BACK TO THE DEALERSHIP. I'M SERIOUSLY THINKING TO HAVE THE CAR REPLACED OR REIMBURSED. IS THERE ANY KIND OF ACTION I CAN TAKE WITH ALFA ROMEO USA TO HAVE THE CAR REPLACED/REIMBURSED? BEST REGARDS, *TR

11/10/18 PICKED UP NEW CAR FROM THE DEALER 11/12, 11/13,11/14, 11/15, 11/19 CAR STARTED & HAD NO ISSUES. 11/20/18 CAR DID NOT START, ENGINE LIGHT INDICATOR IS ON. HAD ROAD SIDE ASSISTANCE BOOST BATTERY. UNSUCCESSFUL. CAR TOWED BACK TO DEALER 0N 11/21/18 11/23 CAR RETURNED, DROVE CAR 11/26/18 WITHOUT ISSUES. 11/27/18 CAR DID NOT START, ENGINE LIGHT & OIL LIGHT INDICATOR ON, CAR TOWED BACK TO DEALER. 12/4/18 CAR RETURNED TO ME AND WORKING. DROVE CAR ABOUT 10-15 MILES, WHILE DRIVING I NOTICED THE ENGINE LIGHT INDICATOR WAS ON WHILE DRIVING. CALLED DEALER WHILE IN CAR, AND DEALER INSTRUCTED TO RETURN CAR SAME DAY. I DID NOT STOP OR TURN OFF THE CAR UNTIL I ARRIVED AT THE DEALER ( SAME DAY) I DROVE UP TO SERVICE DEALER PARKING LOT AND TURNED OFF THE CAR. WHILE WAITING,AT DEALER THE STAFF INFORMED THAT THE CAR DID NOT START, AND THEY HAD TO PUSH THE CAR INSIDE OF THE SERVICE AREA. AS OF THIS REPORT, I DO NOT HAVE A WORKING CAR.

ON SEPTEMBER 21, 2018 WHOLE COOLER ENGINE FLUID WAS FLUSHED INSIDE IN THE PASSENGER SIDE CAR. THE CAR WAS PURCHASED ON 09-19-2018. THE RECALL HAD BEEN SEEN SINCE 09-14-2018. THE CAR WAS SOLD TO US WITH A SAFETY RECALL WITH SAME VIN NUMBER

AFTER FUELING UP THE FUEL TANK, THE VEHICLE WAS DRIVEN ON THE HIGHWAY AND SMOKE BEGAN TO EMIT OUT FROM THE VEHICLE'S HOOD. THE DRIVER WAS NOT ALERTED THERE WAS ANY ISSUE FROM THE VEHICLE'S DASHBOARD INDICATOR/WARNING LIGHTS. THE DRIVER PULLED OVER ON THE HIGHWAY SHOULDER AND THE VEHICLE WAS ON FIRE UNTIL THE FIRE/POLICE DEPARTMENT ARRIVED ON SCENE. *DT UPDATED 10/22/18*JB

I GOT MY ALFA ROMEO STELVIO IN NOVEMBER 2017 AND LESS THAN A YEAR, IT GOT TOO MANY PROBLEMS, SOME OF WHICH ARE SERIOUS N GOOD HELP FROM DEALERS. PROBLEMS: 1.FROM MONTHS, I WAS GETTING ALL LIGHTS OUT INDICATIONS WHERE ALL LIGHTS WORK, WHEN I PUT INDICATOR ON IT GIVES ANNOYING SOUND IN CAR. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 2.WHEN IT RAINS OUTSIDE, WATER LEAKAGE IN CAR NEAR FRONT SIDE PASSENGER LEGS ' (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 3.VOLUME IN CAR RAISES AND HIT MAX AUTOMATICALLY. (THIS HAPPENS WHILE VEHICLE IS IN MOTION) 4.IF I TURN OFF CAR AND GET DOWN WHILE I WAS ON CALL, STILL MEDIA DOES NOT GO OFF UNLESS I MANUALLY DISCONNECT MY PHONE FROM CAR BLUETOOTH. 5.PARKING BREAK GETS AUTO RELEASE WHEN I PRESS ON ACCELERATOR. 6.ONE MORE HUGE STUPID ISSUE FROM ALFA ROMEO. WHILE I WAS DRIVING, I GOT INDICATOR SAYING ENGINE ON/OFF BUTTON NOT AVAILABLE AND WAS HONKING BY ITSELF AND THAT TOO WHEN I WAS DRIVING. WHEN I PULLED OVER FROM TRAFFIC & TURN OFF VEHICLE THEN IT GOES INTO PANIC MODE. THIS IS SO STUPID N SERIOUS. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) IMPORTANT NOTE: I UNDERSTAND MOST OF THE ABOVE STATED ISSUES WERE PART OF RECALLS (U34 & U36). STRANGE THING IS WHEN I CHECKED WITH DEALER & ALFA ROMEO PREMIUM CARE, AS PER DOCUMENTATION THE RECALL FIXES WERE DONE ON MY CAR. WHICH MEANS THE RECALL FIXES WERE NOT GOOD ENOUGH TO FIX THE ISSUES, WHICH CAUSED FOR RECALL AND AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) THESE ISSUES WILL INCREASE THE RISK OF A CRASH. SUCH A DISAPPOINTMENT WITH MOST RATED MOTOR TREND OF THE YEAR ALFA ROMEO. AM JUST GIVING RECENT DATE WHEN HAPPENED, BUT THIS IS HAPPENING FROM LONG AND NOT PROPER SUPPORT FROM DEALER TO FIX IT. WHEN LAST TIME IT HAPPENED I WENT TO DEALER AND LEFT CAR WITH THEM. VISIBILTY WIPER/OTHER PARTS AFFECTED TOO.