ALFA ROMEO Complaints

My fuel pump has been failing multiple times over the last 4 months. It has left me stranded in the middle of intersections, freeways, and highways on multiple occasions that has cause back up traffic and areas of the road completely closed until I can move my car. I have had this car diagnosed twice with a certified mechanic shop and a master tech with these issues and it is confirmed both times that I need a new fuel pump. When contacted Alfa Romeo/ Mike Ward dealership for review, diagnostic scans, and part replacement they told me it could be a couple of weeks until my car can even be looked at. Both my shop and the dealership have told me that this part is on back order with no ETA and no possible way of getting that part so my car can be functional. These issues first appeared when I would accelerate from a complete stop and it would take a few seconds for my car to begin moving. This slowly progressed into my check engine light, auto start/ stop error light, electric throttle error light, and front crash detection light have all turned on and remained on for about 2 months until the car began dying in the middle of the street. This had come to be so servers that the car is now no longer drivable and each time it is driven it dies within a few minutes of driving.Again since there is no ETA there is no way for me to fix my car, this is my only mode of transportation and it has left me ain multiple dangerous situations and now with no transportation now that Alfa Romeo is refusing to make the parts needed for repair.

At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.

Alfa Romeo issued a recall for the tire information sticker as it inaccurately reflected the correct tire pressure for the rear tires. The tire pressure listed on the original sticker listed the correct tire pressure lower than required. The low tire pressure resulted in the rear tires failing prematurely and several thousand miles before the front tires. Even though the tires were low, the TPMS did not indicate that the tire pressure was lower than required.

Sept. 9, 2024 - called local dealer to schedule repair. Parts were not yet available. Placed on a list for them to call when the parts were available. October 15, 2024 - called dealer again. No parts have been received. ETA unknown. Confirmed I was still on the list.

On September 1st 2024 we were faced with a serious problem with our Alfa Romeo Giulia 2.0T leaving us stranded. The culprate was a defect in the fuel pump on which led to the complete stop of the car during our trip abroad. After driving 900 kilometers without problems, various error messages suddenly appeared on the dashboard, including “Have engine checked”, “Start/stop function not available” and “Service throttle control”. A few seconds later, the engine stopped responding to the accelerator pedal and misfires appeared, which caused the engine to come to a complete stop and the power steering noticeably deced. Fortunately, we were just able to get to safety, but the car could not be started from that moment on. This incident occurred while we were far from home and caused significant inconvenience and stress. The diagnosis of our authorized Alfa Romeo dealer was: defective fuel pump and fuel pump module, with replacement costs of €1,294. What is striking is that at the same time another Giulia, with the same year of construction, was at the same dealer with exactly the same problem. In our case, because we were driving on a fairly empty road, we did not incur any injuries or damage to our vehicle or fellow road users, but of course this could have been very different in a busy traffic situation. We think this is a serious safety issue.

The contact owns a 2018 Alfa Romeo Giulia. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the failure had occurred twice. In addition, the contact stated that the failure occurred while driving on the highway. The vehicle was taken to the dealer where it was diagnosed with a fuel pump failure. The contact was informed that the fuel pump and the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 29,000.

I was in an accident with another vehicle where my car rear ended theirs. It a pretty bad damage because my car is totaled. The seatbelt never locked and my airbag never deployed, causing me to go headfirst into my wheel and followed my chest. I was escorted to the hospital due to those injures. I was never notified of a recall from either dealership, which they have failed me because there was nothing there to support my body. There were no warning signs or anything of that sort to let me know there was an issue. I never heard anything from Alfa Romeo or Reed Nissan after they did an inspection on my vehicle. I am highly disappointed and suffering from traumatic pain and injury from this.

The engine has shut down in traffic on the following occasions: 1) July 2023 in The Woodlands, Texas. 2) Later that same day on [XXX] in Plantersville, Texas. 3) In August 2024, on [XXX] and 4) on [XXX] . My vehicle is available to the NHTSA upon request. On each occasion, except one, I was fortunate to be in the right hand lane and was able to pull over onto the shoulder before any could hit me. On [XXX] , near Richards, there was no shoulder and I was stopped within the single lane of westbound traffic. I was fortunate that traffic was light at that time and that it was daylight. After the first two incidents in 2023, I took it to Northside Imports in Spring, Texas (XXX) They were unable to duplicate the problem or determine what was the cause. On [XXX], I took the car back to Northside Imports and they determined that it needed a new fuel pump, seal and control module. (I was informed on Friday, [XXX] that the parts have been received and can be installed on [XXX].) Between the time that the fault was identified and the time the parts were available the car has failed on the highway twice, once on [XXX] and once on [XXX] . The vehicle has not been inspected by anyone but Northside Imports in Spring, Texas. There were no warnings in advance of the shutdown. I was able to restart the vehicle after a short period of time after disconnecting the battery. Each time, it restarted in "limp" mode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Alfa Romeo Giulia. The contact stated while driving approximately 15 MPH, the vehicle lost motive power and stalled and failed to immediately restart. The vehicle was eventually restarted; however, while driving approximately 50 MPH on a freeway, the vehicle stalled again. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not yet repaired. The contact was informed of the NHTSA Action Number: PE24003 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 19,200.

The contact owns a 2019 Alfa Romeo Giulia. The contact stated while driving at approximately 55 - 60 MPH, the vehicle stalled. The START/STOP, check engine, steering malfunction, and the loss of traction control warning lights were illuminated. The vehicle failed to start. The vehicle was towed to the residence and the vehicle remained parked for the rest of the day. The contact was able to restart the vehicle the following day. The contact stated that a week later while driving approximately 55 - 60 MPH, the failure reoccurred. The vehicle was towed to the residence; however, the vehicle failed to start the following day. The vehicle had not been taken to the dealer, but the dealer was contacted. The dealer informed the contact that there was a known failure with the fuel pump and fuel pump module and the parts were currently not covered under recall or back order. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 46,783.