ALFA ROMEO Complaints

When driving on a road, with speeds around 30mph, the car was failing to accelerate. The car had a warning "service electric throttle control". The car proceeded to have engine failure and stall at lower speeds when coming to a stop sign & when coming to a red light. This was a safety hazard, car turned off and was put in neutral when it should have stayed in drive. Other cars present on the road around, car could not accelerate in a busy intersection and was stalling in traffic.

Fuel pump failed while driving causing car to go into neutral with no power. Had to have it towed after risking my safety on a busy road. Had to pay for a new fuel pump and repairs at dealer. This happened in 2023 a few months back.

The Electronic Throttle control and check engine lights came on suddenly, and then the car lost power. It would not turn off or turn on. The gear shifter did not work. It just stalled. Could not engage or disengage emergency brake. Steering wheel locked. I got it towed to Alfa Romeo of Glendale and they told me the fault was with a faulty fuel pressure sensor, which they replaced, telling me if the error recurred they would need to replace the fuel tank. The safety of everyone was put at risk because the car abruptly lost power and could not be moved off the road.

The contact owns a 2020 Alfa Romeo Stelvio. The contact stated while driving at various speeds, the vehicle sputtered, lost motive power, and stalled. The contact stated that after coasting to the side of the roadway, the vehicle was restarted. The contact stated that after restarting the vehicle, the START/STOP light was displayed on the instrument panel. The contact stated that the vehicle was towed to the dealer and was diagnosed and determined that a tune-up was needed. The dealer did not complete a tune-up. The vehicle was then towed to an independent mechanic where it was diagnosed and determined that engine oil had mixed with coolant and then leaked into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 60,000. The VIN was not available.

Fuel pump fails when hot outside or prolonged use. Has happened multiple times a week. Was driving, get a low pressure fuel code, and then engine sputters and stalls. Dealership said its a known issues and are trying to charge me $2500 to have the fuel pump, fuel control module, and software reprogrammed for the new design that doesnt fail with heat. This is a known issues and I had to pull over with no power, almost got hit by another car. This is dangerous and should be a recall! The dealership said they stock those pumps for this specific problem and alpha is fully aware. Please advise. The fuel pump behaves fine when it is cold out, below 50 deg F.

Fuel pump seems to go out intermittently. I get the electronic throttle control warning light and auto start not available warning light and then the car cannot be turned back on. After towing it home and letting it sit for a couple of days it will start again. It shut down once on a highway entrance ramp and I had to quickly pull over to avoid getting hit. Has occured 3 times since I bought it three years ago. A dealer did read the code for fuel pump. Could not reproduce at the service center. Car has not been inspected by manufacturer or police. Warning lights and messages do appear and the car does not accelerate properly and sometimes turns off.

Was driving home with my fourteen year old daughter and started to smell a burning smell and began to lose power in the vehicle. Warning light came on that oil level was low. Pulled over as safely as I could on a busy four lane road and opened the hood and saw engine oil and coolant mixed and sprayed all over the engine. Car had never leaked any type of fluids prior to this incident. Had the car towed to one repair shop and was told it would need a new engine. Had it towed to an Alfa Romeo dealer two hours away and was told it needed a new engine too. Initial quote from dealer for a new engine and labor was $22,000. This car is barely worth $20,000. Third party warranty (I bought car used from a dealer) will only pay for gaskets. After weeks of warranty company asking for tear downs of engine and other things, price has risen to $35,000! While reasearching engine malfunctions on Alfa Romeo Stelvios, I have come across many people with similar sitations as mine. Engine replacements at 30,000, 40,000, 50,000 miles. My car has 39,000 miles. This should never happen to car with such low mileage. Called Alfa Romeo customer care and was told that previous owner was not compliant with maintenance and warranty was voided. How do they know that for sure? Just because you don't get your vehicle serviced at the dealership, your noncompliant? I believe that this needs to be looked at from a safety perspective that Alfa Romeo is not doing. During loss of power on busy road and only being able to go 10 mph, we could have easily been rear ended. This total abuse of negligence from Alfa Romeo to recall these engines and fix them, to the warranty company not paying for the engine replacement/repairs, and to the dealer that is charging this extreme amount of money for this. Car insurance will not pay for this as this is mechanical and was not involved in a collision.

When going over road bumps or hitting a pothole, the headlight adjusters pop out of alignment and is unable to be adjusted. This is the second headlight replacement for the same issue after my first pair of headlights were replaced under a tech service bulletin. The replacement lights which should have fixed the issue did not fix the issue and I know have a second pair of headlights that need to be replaced. This is a safety hazard as the lights point upward into oncoming traffic when the adjuster/clip breaks internally.

When attempting to start the car using the push-button on the steering wheel, the engine did not crank and several system alerts were visible on the display (no warnings prior to this). Smoke began billowing from under the hood and left-front wheel arch after a few seconds. It was towed to the shop, the problem reproduced, and found to have a corroded main grounding wire going from the transmission to the frame. It is clear that the ground wire, which is not insulated or covered in any way, was not sufficiently grounding the electrical systems. Thus, the path of least resistance was the smaller gauge wiring in the electrical harness to include the ABS and starting/charging circuits which melted under the higher load. The extent of the damage is still being evaluated at the repair facility. This defect in the electrical circuitry could, at worst, have caused a fire, but thankfully just left us stranded. It is believed this problem could occur even while driving creating a serious condition and potential for an accident or injury.

Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .