ALFA ROMEO Complaints

Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Alfa Romeo Stelvio. The contact stated while driving at an undisclosed speed, the check engine warning light and several unknown warning lights illuminated. The vehicle was taken to a dealer where a diagnostic test was performed, and the vehicle was diagnosed with a blown head gasket which resulted in engine failure. The manufacturer was notified of the failure and offered to cover half the cost for a new engine. The vehicle had not been repaired. The failure mileage was approximately 72,000. The VIN was not available.

IN OCTOBER 2023 WHILE DRIVING THE FUEL PUMP SUDDENLY LOST POWER RESULTING THE VEHICLE TO STOP DEAD IN THE ROAD CAUSING A MAJOR SAFETY ISSUE WHICH COULD HAVE RESULTED IN A TRAGIC ACCIDENT. TODATE (1/31/2024) A REPLACEMENT FUEL PUMP CAN NOT BE LOCATED.

The contact owns a 2024 Alfa Romeo Giulia. The contact stated while driving 35 MPH, another driver who was driving approximately 55 MPH ran the red light and crashed into the front driver's side of the vehicle. The vehicle then made 180 degrees spin. The contact stated that the fender, the bumpers, the hood, the front driver's side suspension, and the front and rear driver's side doors, were damaged. The air bags failed to deploy. The contact sustained soreness on the neck and on the back. Additionally, the contact sustained mental and emotional trauma. The contact was in the process of seeking medical assistance. A police report was filed. The vehicle was towed to an auto body repair shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 483.

when driving at highway speed car stalls. When you pull over car will not restart. Codes that t come up are: U0415,P008A,P062A,P0087 which point to a fuel pump error. This has happened 5 times while driving on highway and is very dangerous.

In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.

Around January 30, 2023 (need to verify the exact date). My vehicle went on limp mode, the engine light went on plus an additional warning light. I was driving on highway 99 when my car started to stall. It felt like the car put itself in neutral mode. It was frightening as it happens randomly & suddenly after being able to drive 60+ mph. It wouldn’t pick up speed. Driving 5 mph. It was frightening as I was far from the exit & the vehicles behind were honking and 1 swerved, thankfully the driver was able to change lanes. I tried my best to move to the slow lane, but it was extremely difficult as the car would not pick up speed. I finally made it to the slowest lane (no emergency lane avail.) I was anxiously hoping for an exit. It took a while, kept on my hazard lights. When I finally found an exit completely stalled, then after turning it on and off it picked up a bit of speed. Tt felt like it was on neutral. I parked and attempted to call a tow truck. The car kept struggling and it was raining that day. After hours, I was able to get assistance to take it home. I did call Alfa Romeo, which they towed it to their nearest dealership. They ran test but did not find anything wrong with the engine. They did find other things like the coolant leaking. They did fix those things. However, they did keep my vehicle for over 2 months! And I had to request the inspection because they did not send it or placed inside the vehicle like they normally do. The vehicle has only done it one additional time since then but this time it was minor, while trying to leave my house. I turned it off for a few minutes and then everything was fine. I have also notified Alfa Romeo of the infotainment turning off since I had this vehicle. The engine/throttle error (limp mode) is dangerous and scary for the us the driver and the drivers around us. On may 24, 2023 I received an email from Alfa Customer Retention Specialist, offering to buy back the vehicle due to Civil Code 1793.2(d)(2)(B).

While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.

Please be advised that Alfa Romeo vehicles are experiencing a very large number of gear shift selecting buttons that "POP OFF" during driving and while parked and can't be driven or moved!!! This is a know reported and COMMON ISSUE according to the ALFA ROMEO SERVICE MANAGER but not a reported recall issue!!! This is unsafe and very dangerous and should be considered a recall safety issue by the manufacture, owners and public immediately!!! This small piece of equipment that just unexpectedly "POPS OFF" can cause serious injury! 2020 ALFA ROMEO STELVIO - Miles: 69866

While driving on highway the Check Engine light illuminated along with a Service Electronic Throttle warning. Soon after engine died and the vehicle coasted to the side of the road. I was unable to restart. After tow to dealer vehicle would not start, awaiting dealer diagnosis. No safety issues were encountered with this incident.