ALFA ROMEO Complaints

TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.

TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA N/A. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND SHUT-OFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE HEADLIGHTS AND HAZARD LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO NYLE MAXWELL ALFA ROMEO OF AUSTIN LOCATED AT 13049 RESEARCH BLVD, AUSTIN, TX 78750 HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD SHIFTED INTO LIMP MODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 40,000. INVALID VIN.

(VEHICLE IS 2019 WITH 7404 MILES RECORDED ON DATE OF INCIDENT). MORNING OF 18TH AUG 2020. THE CAR SAT OVERNIGHT SO WAS 'COLD' WHEN I STARTED IT. I IMMEDIATELY SELECTED REVERSE AND BEGAN BACKING UP (EXACT SPEED UNKNOWN, BUT 'SLOW'). APPROX 10 SECS AFTER STARTING THE ENGINE THE VERY STRONG ODOR OF GASOLINE ENTERED THE COCKPIT - I IMMEDIATELY SHUT OFF THE ENGINE. EXITING THE VEHICLE I COULD SEE A TRAIL OF FLUID 10 FT LONG ON THE CONCRETE DRIVEWAY AND THE SCENT IDENTIFIED IT AS GASOLINE. I LIFTED THE HOOD & GASOLINE WAS ALL OVER THE TOP OF THE ENGINE AND DRIPPING DOWN OFF THE UNDERSIDE OF THE HOOD. LOOKING CLOSER I COULD SEE POOLS OF GAS HAD COLLECTED ANYWHERE THERE WAS A DEPRESSION IN WHICH LIQUID COULD COLLECT ON & AROUND THE ENGINE. SEVERAL LITERS OF GASOLINE HAD BEEN EJECTED OVER THE ENGINE. CAR WAS TOWED TO THE NEAREST ALFA SERVICE DEALERSHIP (GOLLING, BLOOMFIELD HILLS). THE DEALERSHIP REPLACED A BROKEN/SPLIT FUEL HOSE ON THE PASSENGER SIDE OF THE ENGINE UNDER WARRANTY. THEY VERBALLY TOLD ME THE PART WAS SENT TO ALFA CORPORATE AND I SHOULD CONTACT THEM TO FOLLOW THE INVESTIGATION. I CONTACTED ALFA CORPORATE AND THROUGH EMAIL EXCHANGES, DISCOVERED THAT ALFA CORPORATE WILL NOT BE INVESTIGATING THIS SAFETY ISSUE AT ALL. I ATTACH ALL THE EMAIL CORRESPONDENCE BELOW. MY VERY SERIOUS CONCERN IS THAT THE DEALERSHIP VERBALLY SAID THEY HAD NO IDEA HOW THIS COULD HAVE HAPPENED - "MAYBE A WEAK SPOT" - BUT ALFA CORPORATE WOULD INVESTIGATE. AT THAT POINT I WAS SATISFIED. THEN SEVERAL DAYS LATER ALFA CORPORATE INFORMED ME THAT THE DEALERSHIP GUESS OF "MAYBE A WEAK SPOT" WOULD BE THE OFFICIAL CONCLUSION AND END OF THE INVESTIGATION. I MENTION IT SEVERAL TIMES IN MY (ATTACHED) EMAILS BUT IT IS OBVIOUS THAT I AVOIDED BEING IN A MOVING FIREBALL BY ONLY MINUTES AND MAYBE LUCK. AN INVESTIGATION BY AN ENGINEER IS THE MINIMUM I WOULD EXPECT FROM ALFA CORPORATE.*DT*DT*JB*DT*JB*AS

I WAS ADVISED BY THE ALFA ROMEO DEALERSHIP THAT THE REAR BRAKE PADS AND ROTORS WILL NEED REPLACEMENT, WHILE THE FRONT BRAKES ARE FINE. THIS OCCURRED AT 31,500 MILES. ACCORDING TO THE DEALERSHIP, THIS IS COMMON AND REAR BRAKES ON THIS CAR TYPICALLY NEED REPLACEMENT AT 20,000 MILES. ALFA'S CUSTOMER SERVICE CONFIRMED THIS. THE DEALER ALSO STATED THAT THIS IS RELATED TO THE ELECTRIC PARKING BRAKE. IN MY OPINION, THIS IS A SAFETY ISSUE AS A TYPICAL DRIVER DOES NOT EXPECT BRAKE REPLACEMENT AFTER SUCH A SHORT PERIOD OF TIME. IF THIS IS RELATED TO THE ELECTRIC PARKING BRAKE, AS ADVISED BY THE DEALER, THE REAR BRAKE PADS MAY BE DRAGGING AND HEATING THE ROTORS WHILE THE CAR IS IN MOTION, THEREFORE REDUCING THE STOPPING POWER WHEN NEEDED. I BELIEVE THIS IS EITHER A POOR DESIGN, POOR MATERIALS AND WORKMANSHIP OR A DEFECT IN THE PARKING BRAKE AND SHOULD BE ADDRESSED. CHECKING THIS ONLINE, I FIND THIS IS A COMMON ISSUE AND I FEEL IT SHOULD BE INVESTIGATED BEFORE IT LEADS TO AN ACCIDENT.

THE CAR STOP BY ITSELF IN THE MIDDLE OF THE ROAD AND I JUST COULD MAKE IT TO PULL IT OVER AND LIGHTS APPEAR ON THE CAR DASHBOARD THE CHECK ENGINE, THE ELECTRONIC THROTTLE CONTROL, AND OTHER LIGHT THAT I DONT KNOW WHAT IT IS BUT IT WAS AN "A!" . I TURN OFF THE CAR AND I WAITED FOR 10 MIN AN I TURN IT ON AGAIN AND IT WORKS BUT THE LIGHTS STILL WERE THERE, SO I TOOK IT TO THE DEALER SHIP BECAUSE I HAVE ONLY 4 MONTH WITH THE CAR AND IT IS AN USED CAR, BUT IT HAS ONLY 19000 MILES TO HAVE THAT KIND OF PROBLEMS. AT THE DEALERSHIP THEY TOLD ME THAT THEY DONT HAVE SPACE TO CHECK THE CAR PROBABLY UNTIL OCTOBER THAT THEY WILL CALL ME, BUT WHEN WE WENT BACK TO HOME THE CAR DID THE SAME IT START TO DROP THE SPEED BY ITSELF AND STOP , AND I JUST PARKED IN MY HOUSE AND I HAVE NOT MOVE IT, THE CAR HAS OTHER PROBLEMS TO CHECK, THE HOOK CONNECTIONS AND THE TIRES, BUT THE THING IS THAT THE DEALERSHIP SAY THEY HAVE TOO MANY CARS IN FRONT OF MINE AND THEY WILL CHECK IT PROBABLY UNTIL OCTOBER 2020. I REALLY THINK THOSE VEHICLES ALFA ROMEO GUILIA SHOULD BE CHECKED FROM THE ELECTRICAL SYSTEM BECAUSE LIFE OF PEOPLE IS IN RISK WHEN THEY JUST STOP IN MIDDLE OF THE ROAD.

TL* THE CONTACT OWNS A 2019 ALFA ROMEO GIULIA. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 50 MPH, THE FRONT DRIVER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE TPMS WARNING LIGHT THEN BECAME ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S SIDE FRONT TIRE WAS REPLACED. AFTER PICKING UP THE VEHICLE, THE CONTACT'S HUSBAND HAD DRIVEN LESS THAN 50 MILES BEFORE A BLOWOUT TO THE DRIVER'S SIDE REAR TIRE. THE CONTACT'S HUSBAND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE TIRES SHOWED EXTREME WEAR TO THE SIDEWALLS. THE VEHICLE WAS TOWED TO ALFA ROMEO OF WILMINGTON PIKE (99 WILMINGTON PIKE A, CHADDS FORD, PA 19317) WHERE THE DEALER ACKNOWLEDGED AN ALIGNMENT ISSUE WITH THE VEHICLE. THE CONTACT WAS INFORMED THAT THE VEHICLE OWNER WAS RESPONSIBLE FOR ANY TIRE FAILURES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

TL* THE CONTACT OWNS A 2018 ALFA ROMEO GIULIA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL BECAME INOPERABLE AND THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAITED FOR AN HOUR BEFORE RESTARTING THE VEHICLE AND DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO MASERATI OF ST. PETERSBURG LOCATED AT 3033 GANDY BLVD, PINELLAS PARK, FL 33782, (727) 374-4500, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOW-PRESSURE FUEL PUMP AND AN UNKNOWN WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ALFA ROMEO FORT LAUDERDALE LOCATED AT 5730 N. FEDERAL HWY, FORT LAUDERDALE, FL 33308, (754) 238-0322 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED ON A SECOND OCCASION WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE ATTEMPTING TO PULL OVER, THE VEHICLE INDEPENDENTLY RESTARTED. THE VEHICLE WAS AGAIN TAKEN TO MASERATI OF ST. PETERSBURG WHERE AN UNKNOWN WIRING HARNESS WAS REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS ALSO AN UNKNOWN ISSUE WITH THE BATTERY. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN BACK TO MASERATI OF ST. PETERSBURG FOR SOME MINOR ELECTRICAL ISSUES. THE MECHANIC PERFORMED A SOFTWARE UPDATE AND RECONNECTED AN UNKNOWN WIRING HARNESS. THE CONTACT STATED ON JUNE 28, 2020 WHILE APPROACHING A TRAFFIC LIGHT, WHEN HE HEARD AN ABNORMAL NOISE AND WAS UNABLE TO SHIFT OUT OF PARK. THE CONTACT WAITED FOR AN HOUR, DISCONNECTED THE BATTERY, AND WAS ABLE TO RESTART THE VEHICLE AND DROVE TO HIS DESTINATION. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 5,596.

THE SUNROOF OF MY 2019 ALFA ROMEO GIULIA EXPLODED WHILE WE WERE DRIVING ON I95 IN CONNECTICUT. THERE WERE NO OVERHEAD TREES, OVERPASSES OR CAR AHEAD THAT COULD HAVE KICKED UP ROAD DEBRIS. THE TEMPERATURE WAS AROUND 90 AND HUMID WITH NO CHASE OF RAIN OR HAIL. THE SUNROOF MADE A LOUD BANG AND SHOWERED EVERYONE IN THE CAR WITH GLASS, IT ALSO SHOWERED AND CAUSE DAMAGE TO THE CAR FOLLOWING ME. THE EXACT CONDITIONS WERE DRIVING SOUTHBOUND ON I95 AT 65MPH

DRIVING ALONG THE HIGHWAY THE CAR COMPLETELY SHUTS DOWN AND GOES INTO LIMP MODE. NO POWER STEERING, NO BRAKES, NOTHING. ABSOLUTELY HAZARDOUS AND A SAFETY ISSUE. NO WAY TO START THE CAR. NO WAY TO MOVE THE CAR UNLESS OWNER GOES UNDER THE CAR WITH A SPECIFIC TOOL AND UNLOCKS THE BREAKS MANUALLY. THIS IS THE SECOND TIME IT HAPPENED TO BE. I BELONG TO A GROUP OF CAR ENTHUSIASTS WHICH OWN THE SAME MODEL AND SEVERAL HAVE REPORTED TO HAVE THE EXACT SAME ISSUE.

I PURCHASED MY CAR IN JAN. 2020. ON JUNE 21, 2020, I AWOKE TO MY ALARM GOING OFF. I TRIED TO USE MY KEY FOB TO TURN THAT ALARM OFF AND IT DID. NOT WORK. THE ALARM STOPPED AND I HAD TO USE THE HARD KEY TO ENTER MY CAR. THE CAR WOULD NOT START AND I HAD TO GET A JUMP FROM AAA. THE CAR WAS NEW WITH LESS THAN 3000 MILES ON IT. I TOOK IT TO THE DEALER TO FOR A DIAGNOSTIC AND THEY KEPT IT FOR 5 DAYS. THEY HAD TO REPLACE THE BCM. THE BCM WAS LISTED AS PROBLEM IN PRIOR YEAR VERSIONS OF THIS VEHICLE. THIS APPEARS TO BE A CONTINUING PROBLEM WITH THIS VEHICLE. THE VEHICLE WAS PARKED AND WAS NOT BEING DISTURBED WHEN THE ALARM WENT OFF.