ALFA ROMEO Complaints

SERVICE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS CAME ON. CAR DIED IN THE MIDDLE OF THE ROAD AND TOOK SEVERALLY ATTEMPT TO RESTART CAR. *TR

21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR

THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US

WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.

TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA. THE CONTACT STATED THAT THE AUTO START STOP FEATURE FAILED TO FUNCTION AND THE VEHICLE SPONTANEOUSLY JERKED. THE AUTO STOP WARNING LIGHT ILLUMINATED ON OCCASION. ADDITIONALLY, THE HEADLIGHTS RANDOMLY TURNED ON AND FLASHED FOR HOURS WHILE THE VEHICLE WAS TURNED OFF. THE CONTACT ATTEMPTED TO TURN THE VEHICLE ON AND OFF HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO DORSCHEL AUTOMOTIVE GROUP (3817 W HENRIETTA RD, ROCHESTER, NY 14623, (585)334-9440), WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED REGARDING THE AUTO START/STOP FEATURE. THE CONTACT WAS ALSO INFORMED THAT WATER ENTERED THE HEADLAMP ASSEMBLY AND THE PINS WERE CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.*BF*JB

EXTERIOR LAMPS (HEADLAMPS/TAIL LAMPS) DO NOT TURN ON WHEN WINDSHIELD WIPERS ARE ON. AS BOTH THE EXTERIOR LAMPS AND WINDSHIELD WIPERS ARE USUALLY SET TO AUTOMATICALLY TURN ON AND OFF AS APPROPRIATE (USING DUSK AND RAIN SENSORS), IT'S QUITE PROBABLE THE DRIVER WILL FORGET TO TURN ON THE EXTERIOR LAMPS WHEN THE WIPERS TURN ON, FOR INSTANCE. FURTHERMORE, MOST ALL CARS I HAVE DRIVEN WITH BOTH RAIN SENSORS AND AUTOMATIC HEADLIGHTS, ACROSS NUMEROUS DOMESTIC AND FOREIGN BRANDS, DO HAVE FUNCTIONALITY WHICH TURNS ON THE EXTERIOR LAMPS (HEADLAMPS/TAIL LAMPS) WHEN WIPERS ARE ACTIVATED, FURTHER COMPLICATING THE ISSUE WITH ALFA ROMEO - IT IS THE DRIVERS EXPECTATION FOR EXTERIOR LAMPS TO TOGGLE ON AND OFF AUTOMATICALLY IN ALL SITUATIONS, BASED ON PREVIOUS EXPERIENCE AND ALSO THE EXPECTATION THAT AUTOMATIC LIGHTS WILL AUTOMATICALLY TURN ON AND OFF WHEN NECESSARY.

WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.

ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.

WHILE DRIVING THE DRIVER'S FLOOR MAT MOVES FORWARD AND GETS CAUGHT IN THE ACCELERATOR AND ACCELERATES THE VEHICLE, TOOK IT IN FOR SERVICE AND ADVICE SERVICE WRITER ABOUT PROBLEM WHEN I GOT THE VEHICLE BACK WAS TOLD THAT IT WAS INCORRECTLY INSTALLED AND THAT THEY HAD CORRECTLY INSTALLED IT BUT THE VERY NEXT IT HAPPENED AGAIN AND I NEARLY WENT INTO A CANAL AND DROWNED, DEALER KEEPS SAYING THAT THERE'S NOTHING WRONG BUT IT KEEPS HAPPENING. *DT*JB *DT*DT *TR*JB

I WAS DRIVING MY 2018 ALFA ROMEO GULIA QUADRIFOGLIO IN HOUSTON, TX. I WAS HEADING ON I-45 SOUTH TOWARDS THE RAMP TO MERGE ON GRAND PARKWAY 99 WEST. ONCE I WAS ON GRAND PARKWAY 99, I PLACED THE CAR ON CRUISE CONTROL. IT WAS RAINING VERY HARD AND THE CRUISE CONTROL WAS SET TO 75MPH. SUDDENLY, THE CAR HYDROPLANED AND SKIDDED SLIGHTLY TO THE LEFT AND THEN IT SPUN RIGHT 180 DEGREES FACING THE ONCOMING TRAFFIC. NOW THE CAR IS GOING IN REVERSE FROM THE FASTEST LANE, TO THE SLOW LANE, THEN THE EMERGENCY LANE, AND FINALLY; THE CAR SLID OFF INTO THE SLOPING WET GRASS DOWN THE SIDE OF THE FREEWAY AND CAME TO A STOP WHEN THE SLOPE SUBSIDED INTO A FLAT GRASS SHOULDER. IT WAS ALMOST 200-300+ FEET AWAY FROM THE INCLINING CONCRETE FREEWAY WHERE I SLIPPED OFF ONTO THE WET GRASSY SLOPING SHOULDER. THE CAR CAME TO A STOP AT THE FLAT PART OF THE GRASSY SHOULDER AFTER AN ESTIMATED 200-300+ FEET. I HAVE ATTACHED THE IMAGE SHOWING THE START OF THE SKID TO THE FINISH WHERE THE CAR STOPPED FACING BACKWARDS. I WAS ABLE TO DRIVE THE CAR OFF THE GRASS ONTO THE SERVICE ROAD AND WENT TO AN EXXON GAS STATION (22207 KUYKENDAHL RD, SPRING, TX 77379) TO CHECK THE DAMAGE. LUCKILY I WAS NOT HURT AND I DID NOT NOTICE ANY DAMAGE TO THE CAR. IN MY EXPERIENCE, I FIRMLY BELIEVE THAT THE CRUISE CONTROL IN THE CAR DISABLED ALL TRACTION CONTROL AND ANTI-SLIP CONTROL IN THE CAR BECAUSE NON OF THOSE SYSTEMS INTERVENED. WHEN THE CAR STARTED TO HYDROPLANE, I DID NOT FEEL THE TRACTION CONTROL STOP THE FASTER WHEEL FROM SPINNING, AND BEFORE I COULD DO ANYTHING THE CAR SKIDDED 180 DEGREES WITHOUT ANY ANTI-SKID CONTROL INTERVENTION. A POSSIBLE CONCLUSION IS THAT THE WHEEL SPEED SENSORS ARE DEDICATE TO THE CRUISE CONTROL AND NOT SENDING ANY DATA TO THE SAFETY SYSTEMS SUCH AS ANTI-SLIP, ANTI-SKID, OR YAW AND PITCH SENSORS THAT KEEP A MODERN CAR ON THE INTENDED PATH.