ALFA ROMEO Complaints

DRIVING DOWN A STRAIGHT ROAD (THANK GOODNESS), NO TRAFFIC CLOSE BY, NO OVERPASS AND GOING ABOUT 45MPH. I HEARD WHAT SOUNDED LIKE A SHOT GUN IN MY CAR. I HEARD AIR AND LOOKED UP AND MY SUN ROOF WAS BUSTED. NO WAY ANYTHING HIT IT. I WAS ON TOP OF A BRIDGE WITH NO WALKWAY AND A RIVER ABOUT 5 STORIES UNDERNEATH. I WAS SCARED TO DEATH AND MY POOR DOG IN THE BACK IS STILL TRAUMATIZED. I PULLED OVER AND THE SUNROOF WAS BUSTED ALL AROUND THE EDGES AND A BIG HOLE IN THE MIDDLE PROTRUDING OUT TOWARD THE SKY (NOT INWARD LIKE SOMETHING HIT IT). YOU CAN SEE FROM THE PHOTOS. HAD ROADSIDE SERVICE TOW IT 1HR 45 MINS TO THE DEALERSHIP. OF COURSE THEY ARE SAYING THAT IT IS AN INSURANCE THING AND THERE IS NOTHING THEY CAN DO ABOUT IT. THEY AREN'T EVEN ACKNOWLEDGING THE FACT THAT THIS HAPPENS. THEY ARE SAYING THAT THEY HAVE NEVER HEARD OF SOMETHING LIKE THIS HAPPENING. THERE IS A ALFA ROMEO FORUM AND I SAW 4 DIFFERENT INSTANCES IN THAT ONE FORUM JUST TODAY. THE PICTURES ALL LOOK LIKE MINE WITH THE EDGES OF THE SUNROOF ALL BROKEN AND A BIG HOLE IN THE MIDDLE PROTRUDING OUT. IF I HADN'T OF HAD THE SUNSHADE DOWN, THEN GLASS WOULD HAVE RAINED DOWN ON ME AND I THINK I WOULD HAVE WRECKED. RIGHT NOW OUR INSURANCE ISN'T EVEN WANTING TO GIVE US A RENTAL B/C THEY SAY IT IS A MANUFACTURER DEFECT AND THEY NEED TO PAY FOR IT. I SAW THAT THERE IS A CLASS ACTION LAWSUIT ON HYUNDAI DUE TO THE SAME ISSUES. HOW CAN THE US NOT HAVE BETTER REGULATIONS THAT THIS. IF I WEREN'T GOING SLOW ON A PERFECTLY STRAIGHT ROAD, AS SCARED AS THAT SHOTGUN SOUND MADE ME, I CAN TOTALLY SEE HAVING AN ACCIDENT. THIS IS A SERIOUS PROBLEM THAT NEEDS ADDRESSING OR A WARNING TO THE PUBLIC THAT THE SUNROOFS ARE NOT SAFE.

WHILE ON THE HIGHWAY STUCK IN TRAFFIC, IT WAS A STOP AND GO AT VERY SLOW SPEEDS. WHEN RESUMING THE ACCELERATION (WHILE IN NORMAL FROM THE DNA ). I SLOWLY BEGAN TO ACCELERATE, WHEN I PRESSED THE BREAKS THE FEELING ON THE PEDAL WAS ABNORMAL AND THE CAR DID NOT STOP CAUSING ME TO HIT THE VEHICLE IN FRONT OF ME. IT FELT AS IF THE BREAKS DID NOT FULLY ENGAGE, THE CAR JUST KEPT GOING WHILE ONLY PRESSING THE BREAKS WHICH I REPEAT AGAIN FELT AS IF THEY DID NOT FULLY ENGAGE. ALL THIS HAPPENED WHILE GOING AT A VERY LOW SPEED NO MORE THAN 20MPH. NO ONE WAS HURT AS ALL THIS HAPPENED AT A VERY SLOW SPEED. HOWEVER IT SCARES ME TO DRIVE THE VEHICLE NOW. NOT TOO LONG AGO I HAD IT IN THE SERVICE WHERE THEY PERFORMED A FAULT WITH THE SOUND SYSTEM AND A MISALIGNED HOOD. I HAVE ALSO FELT THE BREAKS ACTING FUNNY WHILE COMING TO A STOP LIGHT PER SAY, IT TAKES A WHILE FOR THE CAR TO FULLY STOP WHETHER A SOFT PRESS ON THE PEDAL OR A HARD ONE. THERE SEEMS TO BE A "DEAD POINT" WHEN STEPPING ON THE BREAK PEDAL AS WELL. WE WERE ABLE TO DRIVE THE CRUSHED GIULIA TO THE NEAREST SHOP. THE OTHER PARTY WHO WAS HIT DIDN'T SUFFER MUCH DAMAGES, ON MY CAR, BOTH HEADLAMPS BROKE, HOOD CRUSHED INWARDS AND THE BUMPER IS TRASHED. I HAVE EXPRESSED MY CONCERN WITH ALFA ROMEO BUT NEVER RECEIVED A REPLY. ON A SIDE NOT I HAVE BEEN HAVING CONSTANT ELECTRICAL PROBLEMS POP UP RANDOMLY SINCE I PURCHASED THE VEHICLE IN 2017. ALL OF WHICH HAS BEEN ADDRESSED BY THE ALFA ROMEO DEALERSHIP, HOWEVER IT HAS BEEN IN THE SERVICE DRIVE OVER 5 TIMES SINCE PURCHASED. MY VEHICLE HAS 13K MILES ON IT.

CRITICAL ISSUES: 'START / STOP DISABLED WHEN AUTO IS ACCELERATED DURING OVER TAKE OR ENTERING FREEWAYS. 'CHECK ENGINE LIGHT FAULTS WHEN CAR SURGES AND ENGINE BECOMES UNRESPONSIVE DURING DRIVING. 'INFOTAINMENT SYSTEM CRASHES FREQUENTLY. 'ENGINE STALLS WHILE DRIVING IN TRAFFIC OR WHEN IN USE DURING NORMAL DRIVING. 'WHEN STALL OCCURS POWER IS LOST TO THE VEHICLE WHILE DRIVING. (SHUTS OFF) 'AUDIO SYSTEM UNAVAILABLE WARNING LIGHT COMES ON. ONO AUDIO AVAILABLE OPARTIAL AUDIO AVAILABLE (NO AMPLIFICATION OR QUALITY AUDIO AVAILABLE) ONO WARNING SOUNDS OR AUDIO ALERTS AVAILABLE OLOUD HISSING STATIC OVER THE SPEAKERS. 'CAR GASPS FOR AIR AND WILL NOT FOR ACCELERATE 1-2 SECONDS WHILE DRIVING

THE INSTRUMENT CLUSTER PANEL "CRASHED" AND WENT BLACK WHILE THE CAR WAS IN MOTION DURING A DRIVE AT NIGHT. THE LIGHTS AND TURN SIGNALS WERE ALSO NOT WORKING. THIS PROBLEM PERSISTED FOR ABOUT 2 MINUTES AND REOCCURRED 2 OTHER TIMES WITHIN A DISTANCE OF 3 MILES OF OPERATION. TAKEN TO DEALER 2/14/19 FOR REPAIR. CAR RETURNED /15/19. PROBLEM REOCCURRED WHILE IN MOTION, DAYTIME, NO TURN SIGNALS AND TOWED TO DEALER. CAR RETURNED 2/26/19. PROBLEM REOCCURRED 2/27/19 WHILE IN MOTION DURING DAY AND LASTED 2 MIN. CAR TOWED TO DEALER. CAR RETURNED 3/27/19. ALSO ON RETURN 2/26/19 AND 3/28/19, SIDE MIRRORS FOLDED IN WHEN ATTEMPT WAS MADE TO ADJUST WITH CONTROL KNOB, WHILE IN MOTION DURING DAY. CAR WAS TURNED OFF AND SWITCH APPEARED TO REBOOT. REPAIR WAS ATTEMPTED TO MIRROR CONTROLS AFTER FIRST INCIDENT BUT REOCCURRED UPON FIRST ATTEMPT TO ADJUST ON 3/28/19. CAR HAS HAD NUMEROUS OTHER SOFTWARE RECALLS AND REPAIR ATTEMPTS. DEALERSHIP REFUSES TO STATE THAT CAR IS REPAIRED AND/OR SAFE TO OPERATE.

THE CLIMATE CONTROL SYSTEM HAS MALFUNCTIONED SINCE I PURCHASED THE VEHICLE. HOT AIR BLOWS OUT THE DRIVER'S SIDE REGULARLY, AND ALFA ROMEO, AND THE DEALERSHIP I ACQUIRED IT FROM, J STAR MOTORS IN ANAHEIM, CA., DON'T APPEAR INTERESTED IN CORRECTING THE PROBLEM, EVEN AFTER FOUR VISITS. THE ISSUES IS MORE OF A COMFORT ONE, THAN A SAFETY ISSUE, BUT ALL THE SAME, A RECALL MIGHT BE IN ORDER. MY CONTACT AT AF HAS STATED THAT SHE HAS DEALT WITH THIS ISSUE A NUMBER OF TIMES.

IT IS DISGUSTING THAT AUTO MANUFACTURERS DON'T GIVE A SPARE OR RUN FLATS ON A CAR TODAY. I WAS ON I95 WITH MY FAMILY WHEN MY NEW ONE DAY OLD CAR HAD BLOWOUT AT 10PM AT NIGHT. ALFA ROADSIDE TOOK 6 HOURS TO FIND US. THIS IS SAFETY ISSUE BECAUSE I WAS STUCK SIDE OF THE BLACK DARKEN HIGHWAY WITHOUT SPARE. THE SEMI TRUCK PASSING 12 INCHES AWAY FROM MY CAR DOING 80+ MPH. HOW IS IT IN 2019 MANUFACTURERS CAN SELL A CAR WITHOUT A SPARE OR EVEN FLARES. THE WORST PART ALFA OFFER SPARE AS OPTION BUT SINCE MY CAR CAME WITHOUT IT I CAN'T ORDER A SPARE NO WHERE. ALFA DON'T OFFER TO SENT A SPARE AFTERMARKET. TIRE RACK TOLD ME THAT THEY DON'T HAVE OR ARE AVAILABLE SPARES THAT FIT MY ALFA STELVIO. A SPARE TIRE KIT WEIGH 20 LBS AND HOW MUCH GAS CAN A PERSON SAVE. I WAS TOLD IT IS MPG THING. I AM IN THE DOGHOUSE WITH MY FAMILY AND I HAVE TO BUY ANOTHER FULL SIZE WHEEL AND TIRE TO USED AS MY SPARE. THE CAR HAS 20 INCH WHEELS AND TAKES UP 1/2 TRUNK SPACE. IF I PUT ON ANOTHER ALFA SMALLER RIM LIKE 18 TO SAVE SPACE I WAS TOLD BY MANUFACTURERS MY WARRANTY IS VOID! I HAVING MY COUSIN IN ITALY SENT ME A DONUT SPARE FOR EMERGENCY. THE SPARE IS FROM ALFA ROMEO STELVIO TI MADE IN ITALY WHEEL THAT HAS SPARES INCLUDED AND SELL AFTERMARKET. THE DEALER SAYS IF I USED I LOSE MY WARRANTY. SAFETY ISSUES BEING STRUCK ON I95 WITHOUT A SPARE. HOW CAN NHTSA MAKE MANUFACTURERS GET AWAY WITH THIS IN 2019. SPARES ARE MORE IMPORTANT THAN ANY OTHER SAFETY FEATURES

HELLO, I BOUGHT AN ALFA ROMEO STELVIO 2018 ON DECEMBER 31ST 2018, PRE-OWNED WITH 4800 MILES. AT 7900 MILES THE BRAKES WARNING CAME UP, I TOOK THE CAR AT THE ALFA ROMEO DEALERSHIP. THEY REPLACED THE REAR BRAKE PADS AND ROTORS, THEY ALSO MADE ME PAY FOR IT SAYING IT WASN'T UNDER WARRANTY, WHICH I DON'T UNDERSTAND BECAUSE ALFA ROMEO WARRANTY FOR THE BRAKES SERVICE IS UP TO 12,000 MILES OR 1 YEAR ( THE CAR NOW HAS 8100 MILES). WHILE AT THE DEALERSHIP THEY ALSO DID EARLIER THE 12 MONTHS SERVICE. AFTER SCANNING THE ENTIRE SYSTEM I'VE BEEN TOLD THAT THE CAR WAS IN GREAT SHAPE. I PICKED UP THE CAR FROM THE DEALERSHIP, AND I WAS DRIVING BACK HOME, AFTER DRIVING ABOUT 60 MILES, THE ENTIRE ELECTRONIC STARTED TO ACT REALLY WEIRD, I WAS GETTING COUNTLESS WARNINGS ON THE DASHBOARD, THE TURN LIGHTS STOPPED WORKING, ALL LIGHTS AROUND THE CAR STARTED RANDOMLY FLASHING, THE CAR STOPPED ACCELERATING, AC SYSTEM STOPPED WORKING THE WINDOWS GOT FOGGY I COULDN'T SEE ANYTHING, I WAS ON THE HIGHWAY RUNNING 60/70 MILES/HOUR, ALMOST GOT INTO AN ACCIDENT WHILE TRYING TO PULL THE CAR OVER ON THE SIDE OF THE ROAD. THIS IS A BIG SAFETY/RELIABILITY CONCERN OF MINE, THE CAR TOTALLY STALLED WHILE RUNNING AT 60/70 MILES/HOUR ON A HIGHWAY, PUTTING MY SAFETY/LIFE AT BIG RISK. THE CAR IS CURRENTLY BACK TO THE DEALERSHIP. I'M SERIOUSLY THINKING TO HAVE THE CAR REPLACED OR REIMBURSED. IS THERE ANY KIND OF ACTION I CAN TAKE WITH ALFA ROMEO USA TO HAVE THE CAR REPLACED/REIMBURSED? BEST REGARDS, *TR

TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ENGINE STARTED ON ITS OWN AND THE ELECTRONIC IGNITION AND ENGINE ERROR INDICATORS ILLUMINATED. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS STOPPED, IT STALLED. THE VEHICLE WAS TOWED TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM (256-830-6450, LOCATED AT 6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

ON FEB 9, 2019 WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, I HEARD A LOUD EXPLOSION AND SAW THAT THE SUNROOF HAD EXPLODED OUTWARD. THE SUN GUARD WAS PULLED CLOSED AT THE TIME SO THE SHATTERED GLASS DID NOT ENTER THE VEHICLE AND LAND ON MY FAMILY MEMBERS. THE SHATTERED GLASS FLEW OFF THE BACK OF THE VEHICLE AND SCRATCHED ALL THE PAINT ON THE BACK OF THE VEHICLE. UPON INSPECTION FROM THE DEALERSHIP THERE WAS NO EVIDENCE THAT A ROCK OR OTHER OBJECT HIT THE SUNROOF. WE WERE VERY FORTUNATE NO ONE WAS INJURED BY THE SHATTERED GLASS.

TL* THE CONTACT OWNS A 2018 ALFA ROMEO GIULIA. WHILE DRIVING 40 MPH, A LOUD ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE SUN ROOF WAS SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HERITAGE ALFA ROMEO (11216 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (855) 529-3222) WHERE THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,900.