ALFA ROMEO Complaints

11/10/18 PICKED UP NEW CAR FROM THE DEALER 11/12, 11/13,11/14, 11/15, 11/19 CAR STARTED & HAD NO ISSUES. 11/20/18 CAR DID NOT START, ENGINE LIGHT INDICATOR IS ON. HAD ROAD SIDE ASSISTANCE BOOST BATTERY. UNSUCCESSFUL. CAR TOWED BACK TO DEALER 0N 11/21/18 11/23 CAR RETURNED, DROVE CAR 11/26/18 WITHOUT ISSUES. 11/27/18 CAR DID NOT START, ENGINE LIGHT & OIL LIGHT INDICATOR ON, CAR TOWED BACK TO DEALER. 12/4/18 CAR RETURNED TO ME AND WORKING. DROVE CAR ABOUT 10-15 MILES, WHILE DRIVING I NOTICED THE ENGINE LIGHT INDICATOR WAS ON WHILE DRIVING. CALLED DEALER WHILE IN CAR, AND DEALER INSTRUCTED TO RETURN CAR SAME DAY. I DID NOT STOP OR TURN OFF THE CAR UNTIL I ARRIVED AT THE DEALER ( SAME DAY) I DROVE UP TO SERVICE DEALER PARKING LOT AND TURNED OFF THE CAR. WHILE WAITING,AT DEALER THE STAFF INFORMED THAT THE CAR DID NOT START, AND THEY HAD TO PUSH THE CAR INSIDE OF THE SERVICE AREA. AS OF THIS REPORT, I DO NOT HAVE A WORKING CAR.

SINCE PURCHASING THE CAR IN JAN 2018, I'VE HAD TO REPLACE THE WINDSHIELD TWICE DUE TO CRACKING. I HAVE DRIVEN THE SAME ROUTE FOR 10 YEARS IN VARIOUS CARS AND NEVER HAS THIS HAPPENED SO IT'S NOT AN ENVIRONMENTAL ISSUE. THE CRACKS APPEAR SUDDENLY AND TRAVEL ACROSS THE WINDSHIELD QUICKLY (FROM THE BOTTOM UPWARD OR FROM THE EDGES) WHEN THE CAR IS STATIONARY OR THERE'S A CHANGE IN WEATHER.

ON SEPTEMBER 21, 2018 WHOLE COOLER ENGINE FLUID WAS FLUSHED INSIDE IN THE PASSENGER SIDE CAR. THE CAR WAS PURCHASED ON 09-19-2018. THE RECALL HAD BEEN SEEN SINCE 09-14-2018. THE CAR WAS SOLD TO US WITH A SAFETY RECALL WITH SAME VIN NUMBER

AFTER SEVERAL ISSUES WITH PADDLE SHIFTERS THE RIGHT REAR SEAT BELT FAILED. IT WOULD NOT RETRACK PROPERLY AND THEN TOTALLY LOCKED IN THE MID POSITION MAKING IT TOTALLY UNUSABLE TO SECURE MY 8 YEAR OLD CHILD. THE CAR IS ABOUT THREE WEEKS OLD WITH APPROX. 700 MILES

AUTOMATIC EMERGENCY BREAKING OCCURRED WITH NO WARNING ON A ROAD, THAT WHILE LANES WERE CLOSED DUE TO CONSTRUCTION, HAD NO OBSERVABLE OBSTRUCTIONS INCLUDING STEEL PLATES, ETC. THE WARNING OCCURRED A FRACTION OF A SECOND PRIOR TO THE BRAKING AND I ONLY NOTICED IT IN RETROSPECT. THE CAR WAS TRAVELING 25 - 30 MPH ON A CITY STREET THAT HAD ITS RIGHT LANE BEING RESURFACED. THERE WERE NO CARS IMMEDIATELY IN FRONT OF ME AND THE CAR BEHIND ME WAS SEVERAL CAR LENGTHS BACK. THERE WERE TEMPORARY LANE MARKERS DIVINGING THE NORTH AND SOUTH BOUND LANES. I'M UNSURE IF THESE ARE MADE OF METAL OR PLASTIC BUT THEY ARE NO MORE THAN 10 IN^2.

CAR CLUSTER REBOOTS RANDOMLY WHILE DRIVING AND FUEL GAUGE / MILES TO EMPTY RADICALLY JUMPS ALL OVER THE PLACE - THEY HAVE ATTEMPTED TO FIX 8 TIMES WITH ALFA ENGINEERS INVOLVED EACH TIME CLAIMING IT WAS FIXED - ATTEMPTED TO GO THROUGH STERICYCLE THEY CLAIMED THEY ARE NOT LIABLE AND WILL DO NOTHING TO CORRECT. EMAIL FROM DEALER INDICATES HE HAS 4 OTHERS WITH THE SAME ISSUE [email protected] WAS REP AT STERICYCLE

DURING A HEAT WAVE I WAS PUTTING MY 4 WEEK OLD SON IN HIS CARSEAT IN THE BACK OF THE CAR, AND PRESSED THE REMOTE START BUTTON TO START THE AIR CONDITIONING. I HAD ALSO PLACED MY KEY FOB INSIDE THE DOOR OF THE CAR TEMPORARILY, AND FORGOT ABOUT THIS AS I CLOSED THE DOOR. THIS SERIES OF EVENTS TRIGGERED ALL THE DOORS OF THE CAR TO LOCK - WITH MY KEY AND BABY INSIDE, REQUIRING US TO BREAK THE WINDOW (NO SMALL FEAT - MY HUSBAND SUFFERED A HAND LACERATION AS HE BROKE THROUGH THE WINDOW) TO SAVE OUR SON. FORTUNATELY I DID NOT ALSO LOCK MY CELL PHONE IN THE CAR, WHICH WOULD HAVE CAUSED ME TO HAVE TO LEAVE MY SON UNATTENDED INSIDE THE VEHICLE TO GO GET HELP. THIS INCIDENT IS REPRODUCIBLE ON MY AND OTHER ALFA ROMEO GIULIA'S, AND I HAVE VIDEO FOOTAGE OF THIS MECHANISM, WHICH I AM TOLD BY THE FCA REGIONAL TECHNICAL ADVISOR IS COMPLETELY SAFE AND NORMAL. THERE IS NO DISCLAIMER ANYWHERE ON THE VEHICLE OR THE KEY TO ALERT DRIVERS OF THIS POTENTIALLY CATASTROPHIC RISK. THIS COULD RESULT IN SERIOUS INJURY OR DEATH OF PETS, CHILDREN OR DISABLED PERSONS TRAPPED INSIDE THESE VEHICLES WAITING FOR HELP TO ARRIVE. *DT CONSUMER STATED WHEN SHE PRESSED THE REMOTE START BUTTON THE DOOR LOCKS. UPDATED 12/06/18 *JB *DT*JB

AFTER FUELING UP THE FUEL TANK, THE VEHICLE WAS DRIVEN ON THE HIGHWAY AND SMOKE BEGAN TO EMIT OUT FROM THE VEHICLE'S HOOD. THE DRIVER WAS NOT ALERTED THERE WAS ANY ISSUE FROM THE VEHICLE'S DASHBOARD INDICATOR/WARNING LIGHTS. THE DRIVER PULLED OVER ON THE HIGHWAY SHOULDER AND THE VEHICLE WAS ON FIRE UNTIL THE FIRE/POLICE DEPARTMENT ARRIVED ON SCENE. *DT UPDATED 10/22/18*JB

I GOT MY ALFA ROMEO STELVIO IN NOVEMBER 2017 AND LESS THAN A YEAR, IT GOT TOO MANY PROBLEMS, SOME OF WHICH ARE SERIOUS N GOOD HELP FROM DEALERS. PROBLEMS: 1.FROM MONTHS, I WAS GETTING ALL LIGHTS OUT INDICATIONS WHERE ALL LIGHTS WORK, WHEN I PUT INDICATOR ON IT GIVES ANNOYING SOUND IN CAR. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 2.WHEN IT RAINS OUTSIDE, WATER LEAKAGE IN CAR NEAR FRONT SIDE PASSENGER LEGS ' (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 3.VOLUME IN CAR RAISES AND HIT MAX AUTOMATICALLY. (THIS HAPPENS WHILE VEHICLE IS IN MOTION) 4.IF I TURN OFF CAR AND GET DOWN WHILE I WAS ON CALL, STILL MEDIA DOES NOT GO OFF UNLESS I MANUALLY DISCONNECT MY PHONE FROM CAR BLUETOOTH. 5.PARKING BREAK GETS AUTO RELEASE WHEN I PRESS ON ACCELERATOR. 6.ONE MORE HUGE STUPID ISSUE FROM ALFA ROMEO. WHILE I WAS DRIVING, I GOT INDICATOR SAYING ENGINE ON/OFF BUTTON NOT AVAILABLE AND WAS HONKING BY ITSELF AND THAT TOO WHEN I WAS DRIVING. WHEN I PULLED OVER FROM TRAFFIC & TURN OFF VEHICLE THEN IT GOES INTO PANIC MODE. THIS IS SO STUPID N SERIOUS. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) IMPORTANT NOTE: I UNDERSTAND MOST OF THE ABOVE STATED ISSUES WERE PART OF RECALLS (U34 & U36). STRANGE THING IS WHEN I CHECKED WITH DEALER & ALFA ROMEO PREMIUM CARE, AS PER DOCUMENTATION THE RECALL FIXES WERE DONE ON MY CAR. WHICH MEANS THE RECALL FIXES WERE NOT GOOD ENOUGH TO FIX THE ISSUES, WHICH CAUSED FOR RECALL AND AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) THESE ISSUES WILL INCREASE THE RISK OF A CRASH. SUCH A DISAPPOINTMENT WITH MOST RATED MOTOR TREND OF THE YEAR ALFA ROMEO. AM JUST GIVING RECENT DATE WHEN HAPPENED, BUT THIS IS HAPPENING FROM LONG AND NOT PROPER SUPPORT FROM DEALER TO FIX IT. WHEN LAST TIME IT HAPPENED I WENT TO DEALER AND LEFT CAR WITH THEM. VISIBILTY WIPER/OTHER PARTS AFFECTED TOO.

I WAS DRIVING APPROX. 55 MPH ON SUNRISE HWY IN LONG ISLAND, EXIT 50 EAST BOUND AND MY SUNROOF JUST EXPLODED/SHATTERED. I COULD NOT FIND ANY EVIDENCE OF A ROCK OR ANYTHING THAT MAY HAVE HIT IT.