AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2020 AUDI A4- Fairfield, CT
The vehicles MMI system out of nowhere keeps turning off and says "checking for remote access rights" and this happens constantly now for the past few months. Happened to reboot when I was backing out of a parking spot and my rear view camera turned off as well as the parking collision monitoring system. They all stopped working and I almost hit a pedestrian walking behind my car. This is a serious safety concern as this keeps happening every few minutes now in my car. Not sure if it became more persistent since my last vehicle maintenance few months ago but it's a problem. Driving with navigation engaged, it happened again while on highway and system shut down and I had no clue where to go. It's very distracting to happen while driving and all shut down.
Source: NHTSA WEB SITE -
2020 AUDI S5- Carmel, IN
The MMI system will turn off, and reset, while driving. this occurs constantly, starting about two months ago. This causes the screen to go blank, and today I almost ran over a pedestrian as the system stopped while backing up. Luckily, I stopped, but was in cross traffic, and was not an ideal situation. This occurs, and I've tried using as a guest, instead of the user, and the same result occurs with the screen going blank while driving and the MMI system reboots.
Source: NHTSA WEB SITE -
2020 AUDI A4- Farmingdale, NY
The MMI Radio spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens WHILE DRIVING. The issue started in February 2025. I see numerous other Audi owners that have the same software and operating systems complaining about this. It seems Audi changed something that caused the connectivity to fail. Dealers I called have no clue. Seems that it needs to have a software update. Someone wrote that the were able to get it fixed by updating 3 components from System 32 to system 35.
Source: NHTSA WEB SITE -
2013 AUDI A8- Gaithersburg, MD
Driving up an inclined road at night. Car engine started to sputter and jerk and lost power. Was able to get to the side of the road out of traffic at the top of the hill? I was able to coast down the hill to a gas station. Carl would not drive without Jerking or accelerate, add check engine, light on and flashing. With the smell of burning from the engine, compartment waited two hours for a tow truck towed it home, the following day, I had to take off of work. I checked all the spark plugs to find multiple spark plugs completely soaked in oil, took an Uber to parts store to buy new spark plugs. At this point I had found out about the recall for the same problem. On the same engine. In all of audi's cars, except for the A8 line was excluded, do not know the reason why it's the same engine in multiple vehicles that were listed in the recall for the piston rings. My other Audi a 6 has over 200000 miles and does not have this issue. Get these low tension piston ring failures that have been recalled. On the issue with all of audi's in this year
Source: NHTSA WEB SITE -
2020 AUDI A4- Indian Rock Beach, FL
Audi MMI (display console/dashboard cluster) randomly turns off and reboots while driving.
Source: NHTSA WEB SITE -
-
2014 AUDI S6- Wichita, KS
I was driving hit a puddle of water, then all the sudden my power steering went out. I took it in to get looked at, and I'm being told it will cost several thousand dollars to fix the power steering. In addition, this vehicle has air in the suspension, but it now makes sounds when it lifts and takes a longer period of time to lift than normal. Something is effected in my suspension, as well. My vehicle only has 67,689 miles on it, and it should not be having power steering problems from driving through a puddle of water. Lastly, after calling in to Audi, they did a search for the warranty, and Audi did add an extended warranty on the power steering of 125,000 miles or 10 years, which ever occurs first. This means they know about the power steering issue, and with my car being just over 10 years old, the power steering is not covered. I also know a friend who has a 2015 S6 Audi with just under 125,000 miles on it. It happened to him, as well. I will let him know he needs to report the issue, because there is a clear power steering or electrical problem. I have no power steering as of now, and to me, this is a safety issue. I believe something electrical got shorted out which is causing the power steering to be manual steering and problems with suspension when lifting. I'm mainly concerned with the power steering going out with under 70k miles and it takes a lot of effort to drive this. I shouldn't be driving the car right now, but I have not choice at the moment.
Source: NHTSA WEB SITE -
2021 AUDI A4- Westerville, OH
The main instrument cluster is not stable- it tries to start up then crashes. As a result, speedometer, rpm’s, gas tank gauge, etc are not available while driving. The screen displays blank with a red triangle, tries to start up then crashes again. This seems similar to Audi recall campaign 90VC, but for some reason the A4 was not included in the recall, but I’m having similar symptoms with my A4.
Source: NHTSA WEB SITE -
2020 AUDI S4- simi valley , CA
My Audi has been having an ongoing issue with the MMI rebooting while i am driving. It takes away my ability to see the maps and or hear the map telling me which direction to go. It has not been inspected yet however it is a common issue with the 2020 Audi cars that can be replicated however it is not predictable.
Source: NHTSA WEB SITE -
2024 AUDI Q5- Fayetteville , NY
I am writing regarding a serious issue with my 2024 Audi Q5, which I purchased brand new and have owned for only 12 months. The vehicle has developed premature rotor wear, which is entirely unexpected given its age, my normal driving habits, and Audi’s reputation for quality. Brake rotors should not require replacement this early unless there is a manufacturing or material defect. This vehicle is still under warranty, and I am requesting that Audi inspect the braking system immediately and cover the cost of any necessary repairs under warranty. Please document the inspection findings and let me know if there is a known issue or Technical Service Bulletin related to this. I am not willing to pay for a component failure that is clearly not due to driver misuse or wear and tear. I expect a prompt resolution and would appreciate a written response confirming next steps. Possible Causes (Not Your Fault) Defective Rotors or Materials – If the metal quality was subpar or warped at the factory, they could wear prematurely. Improper Factory Installation or Torque – Incorrect installation can cause uneven wear or damage. Caliper or Pad Malfunction – Sticking calipers or bad pads can ruin rotors prematurely. Electronic Brake Malfunction – Audi’s advanced braking systems (ABS, brake hold, etc.) can malfunction and overuse the brakes.
Source: NHTSA WEB SITE -
2019 AUDI RS 5- Clearwater, FL
Could you please make Audi add my car to the recall list? Thank you- Audi has issued a recall for certain models due to a software issue affecting the Emergency Call (SOS) system. This malfunction can prevent the system from establishing an online connection and receiving cell broadcast messages, potentially hindering emergency services. The recall, designated as Service Action 90T2, involves updating the emergency call module control unit and communication unit software. Details of the Recall: Problem: A software configuration issue can lead to the SOS system's inability to establish an online connection and receive cell broadcast messages. Consequences: In rare cases, a permanent failure of the Emergency Call Module Control Unit and Communication Unit may occur, potentially hindering emergency calls. Affected Models: The recall includes various Audi models like A6 Sedan, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 Sedan, S7, S8, A6 Allroad, and SQ7 vehicles. Recall Code: Service Action 90T2. Action Needed: Affected vehicles require a software update for the emergency call module control unit and communication unit. Owner Notification: Audi will notify owners about the recall, with letters expected to be sent out in February 2022. Expiration Date: The recall campaign expires on February 22, 2027.
Source: NHTSA WEB SITE