AUDI Complaints

MMI screen reboots multiple times while driving. Seems to happen more often when usb is plugged in for car play. Unable to access or view anything on screen like navigation which is quite unsafe

The MMI system will randomly crash and reboot every few minutes preventing access to features like backup camera, rear and side collision warning, navigation, control of driver assistance features, etc. Issue started around Jan/Feb 2025 and is widely reported by Audi owners across the web.

The MMI (multi-media interface) often restarts unexpectedly while driving, causing the display to go black and disabling essential features like the backup camera, rear sensor alerts, navigation, and hands-free phone connectivity. When this occurs, the system demands user interaction—such as re-entering a PIN (if one is configured) and repeatedly pressing the interface—to restore functionality. These interruptions can be particularly distracting, as they occur without warning and pull the driver’s focus away from the road. In most cases, drivers end up addressing the issue while parked, typically right after turning on the vehicle. This issue started in October-November 2024. This problem raises safety concerns, particularly when the system restarts during reverse parking, temporarily disabling both the rearview camera and obstacle detection sensors until the MMI reloads. Furthermore, these unexpected reboots shut down navigation functions and demand several user interactions to bring the system back online—creating a dangerous distraction while driving. With many states enforcing hands-free driving laws that rely on integrated, dash-mounted systems for compliance, the loss of functionality due to these reboots directly undermines a driver’s ability to meet those legal requirements. Numerous reports on online user forums suggest that this issue is widespread and affects the same model year vehicles.

The engine burns oil. At about 60k miles started to burn about a liter every 10k miles. Once the engine got to about 80K engines it started burning a leter about every 1K miles. The high amount of oil consumption fouled the spark plugs, coils, injectors and sensors. This resulted in a drive system malfunction, caused loss of power in the engine that ultimately ruined the engine with less than 100K miles.

MMI shuts off while driving every day. My car started doing an annoying thing where while driving the MMI randomly shuts off and reboots. I’ve tried everything I can think of to both replicate it and stop it but nothing has worked. I typically have my iPhone plugged in and Apple CarPlay on with Google maps running. It does it when I have it that way, it does it when I don’t have my phone connected either. I also can’t predict when it’ll do it. When it reboots I sometimes get “The selected user has not been used in this vehicle for an extended period of time. Please enter the myAudi user information again. This requires you to switch to the guest user.” When I switch to guest it does the same thing.

I took my Audi Q5 TDI to the Garage for servicing and was told of heavy rusting on both sides of the rear subframe. The rusting is bad and can almost break the subframe It seems to be a known issue in Audi Q5 models, however, the dealership and Audi of America have refused to cover it as a manufacturing defect. The car has 88000 miles, and at this point, I think it may not be safe to drive. I am urging NTSB to review this issue and see if the issue can be resolved by the manufacturer at their cost.

I was turning west (left-hand turn) from a turn lane in the median, across three southbound lanes. I initiated the turn from a stop, after waiting through a traffic light. No nearby oncoming traffic. One car behind me in the turn lane. Halfway through the turn, the car suddenly and aggressively applied the breaks. Nearly caused the car behind me to collide with my rear. No evident reason for the car to stop. This is the second time something like this has happened with the "pre-sense" breaking system.

Engine started knocking. Excessive use of oil in vehicle. Even after putting oil in and getting the oil changed several times, the vehicle constantly leaks and is consuming massive amounts of oil.

Center display that shows backup camera continuously reboots (approximately every 5 minutes). The reboot is distracting to driver and when it occurs the backup camera and parking warning sensors are lost.

Audi MMI system randomly reboots during which time basic information is unavailable such as vehicle speed, fuel levels, etc. and requires user intervention to reactivate which distracts the driver from their primary functions. While this happens both screens available to the driver go blank.