AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 AUDI Q7- Atlanta, GA
The vehicle developed a misfire on cylinder 1. The dealership ran a 3 hour diagnostic that included using a borescope on all cylinders. One of the valves on cylinder 1 was identified as bad. The dealership indicated the only solution was to replace the engine and suggested trading the vehicle in for a new car.
Source: NHTSA WEB SITE -
2012 AUDI Q7- Birmingham, AL
There have been continuous indicators by way of the check engine light repeatedly appearing on my vehicle's dash for a number of years. A different determination was always discovered each time I took my vehicle to the only Audi Certified Dealership in my area. Most recently, I have been told that my vehicle now requires a Fuel System Replacement, High Pressure Fuel Pump, All Components in Fuel Tank, Fuel Rails, Injectors, All Rubber Fuel Lines for a cost of $16,830.50. Coincidentally, I received information by mail from the manufacturer (Audi), indicating there was a Safety Recall 20W9--Fuel Pump Flange for this exact same issue, and that my vehicle had been identified amongst the other reported 143,214 vehicles, as affected. This information was dated October 6, 2016. I immediately contacted my local Audi dealership to schedule an appointment to discuss next step options to resolve this recall issue, and was told then by my assigned Service Technician that the parts were not available at that time to render repairs, but I would be contacted when to bring my vehicle back in. Subsequently, I don't recall ever having that particular issue get resolved because a plethora of other issues related the countless times the check engine light regularly appeared became priority. Now I'm eing told that the exact recall issue I was notified about years ago is the latest identified problem and totally my "financial responsibility", because it's not being covered under warranty. This is as much of a safety issue now as it was then, but never got directly addressed or settled. Thankfully due to my awareness by being the regular, primary driver of my vehicle, I have been diligent in reporting check engine light ndicators, along with any other mechanical light issues each time they've appeared, and there have been no incidents or accidents posing a major threat to my safety. Of course, I wish to keep it this way when operating any vehicle on the roads I travel.
Source: NHTSA WEB SITE -
2012 AUDI Q7- Birmingham, AL
The contact owns a 2012 Audi Q7. The contact stated that upon starting the vehicle, there was an abnormal odor inside the vehicle with the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump and the fuel system were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 AUDI Q7- Marietta, GA
Purchased my new 2025 Audi Q7 on 11/23/2024. About a week later, I discovered that after I permanently turned OFF the Lane Departure Warning/Alert, it came back on unexpectedly and nearly caused me to overcorrect during a lane change and nearly caused me to hit an oncoming vehicle. This problem has been recurring at random intervals over the last 3 months of approximately 3 to 10 key cycles with the same safety issues. I've advised the dealership & Audi of the problem and they have refused to do anything since they say it is a 'software problem' and hope to have a 'fix' in Q2 or Q3. I understand that this issue has been ongoing for the last 2 or 3 years on Audi new cars and a software fix has been 'in the works' since then.
Source: NHTSA WEB SITE -
2014 AUDI Q5- Buffalo, NY
It has been very cold here in the North East. Under freezing for more than a month. My door lock sensors stopped working about 4-5 weeks ago. Two days ago I was driving and the power steering stopped working. Then after about 2 days it began working again. Just as the temps went above freezing. And the door lock sensors started working again. I had noticed over the last month or so that papers I had behind the front seat when I went to retrieve them were very wet, soaked. I took my car to my mechanic today and he told me that the computer is under the front seat. And water in this area may be causing the failure of the power steering and the door locks. So he said I should report it to you and you could possibly help.
Source: NHTSA WEB SITE -
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2023 AUDI Q7- Mamaroneck, NY
Sensors go off that I will hit something when not there Remote batteries have dies three times in two years Car won't start Bluetooth doesn't connect Trunk liftgate doesn't work Volume turns off.
Source: NHTSA WEB SITE -
2014 AUDI A6- Brick, NJ
I purchased a 2014 Audi A6 2.0T Quattro premium plus on November 15, 2024 with 99,141 miles. I got the 14 day dealership extended warranty, which covered powertrain systems. After 3 days of driving exactly 103 miles the oil light came on my dashboard telling me that the oil was low. I immediately brought it back to the dealership and their mechanic look at it, he said there was nothing wrong and changed the oil so it should be good now. I drove it another 3 days 136 miles this time, and the oil light came on once again. Brought it back a 2nd time to the dealership’s mechanic. After about a week, we heard back and they told us he still couldn’t find anything wrong, but agreed that for some reason, the engine is consuming oil more than it should be. At this point we go to an actual Audi dealership where they tell us that the pistons and turbo were the problem so they would have to rip apart the engine and seal everything back up. At the time we purchased the vehicle on top of the 14 day dealership warranty we also purchased an extended warranty by a company called integrity warranty LLC. Our warranty company decided that they were not going to cover the cost of the parts and labor in order to fix my Audi, because they said it was a pre-existing issue prior to us purchasing the vehicle which we had not heard of before, or even seen on the Carfax report. On February 25 I was driving at night 25 mph and I came to a red light stopped my car and began smelling a very strange smell. Saw a lot of smoke coming from the exhaust in the back, the dashboard lights began flickering, the steering wheel start to shake, and then the car just shut down. Now I am without a vehicle, the dealership will not help us, the warranty company will not help us, and I now have to purchase a new car while still making payments on the Audi that doesn’t work.
Source: NHTSA WEB SITE -
2013 AUDI S5- Waco, TX
I had a very pricey service performed on my vehicle and during that service they said there was a service bulletin or recall that required a software upgrade for the transmission (Audi of El Paso, TX). Once that occurred, my transmission would shift very hard especially going from 1st to 2nd gear or downshifting from 2nd to 1st gear. My service advisor told me that my vehicle had to learn again and that it would smooth out in time. It never has. My vehicle with only 79,000 miles on it should certainly not be having any transmission issues, especially since they were non-existent until the software upgrade was applied. I have researched the issue and have found that it is a common and widely known issue in Audis with similar electronic transmissions. I was able to find well over a hundred Audi owners who documented the same issues. Due to this update my vehicle showed simultaneous warning for a TPMS failure and gearbox failure.
Source: NHTSA WEB SITE -
2025 AUDI Q6 E-TRON- Cumming, GA
High-voltage electrical system malfunction - within a week of purchase, car gave this warning, dealership said this is related to a software update, which is not going to be available until Q3 2025. Dealership said the "warning" is no longer being displayed and the car is drive-able, and if the issue persists, car should be turned off and turned back on in a few minutes.
Source: NHTSA WEB SITE -
2020 AUDI S6- moreno valley, CA
My 2020 Audi S6 has been undriveable since September 27, 2024 due to a backordered recall part (Gateway Control Module). Audi has failed to provide a repair timeframe, making my car unusable for over five months. Audi has refused to provide a loaner vehicle despite the long delay. As of March 2025, there is no estimated time of arrival for the part, and Audi has not provided any alternative resolution. This recall renders the car inoperable, posing a serious financial and safety concern.
Source: NHTSA WEB SITE