AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 AUDI Q7
    - Santa Cruz, CA

    The left front side marker light is defective. However, the left front side marker light is working. The vehicle keeps reporting this error. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue, but this problem has always existed. Even 2018 Audi vehicles have this problem.

    Source: NHTSA WEB SITE
  • 2015 AUDI Q5
    - West Hempstead, NY

    I've reported multiple times to my dealer about the oil comsumption back in 2022 and work was performed on the vehicle in the prior year to fix leak and brake noise issue since approx 2021 on my 2015 Q5 that currently only has 65,000 miles. No warning indicator presents regarding the brakes. However oil indicator and engine light icons display. I'm constantly checking the oil indicator level to see how much is still in the and then add add once it shows thats its extremly low. I have to do this everytime I am about to use the car. This can be dangerous at times since there's no indication that its very low and its not seen unless you go into the "car" section that shows the level, it has no alert display for the level. All required diagnostic and maintenance services have been performed with the dealer. When inspecting the brake issue they always come back with no findings say that no issue could be found, howeve when I'm driving it, it sqeeks and makes a grinding sound all the time. This has been going on for quite a few years. As for the oil consumption issue, this isssue has been in recent years and both times this has been looked into by the dealer I was informed that its not covered under any manufacturers warranty and would cost me approx. $10,000.00 for them to repair it or I could trade it in. This is a very expensive luxury car and at this low milage shouldn't have these types of issue. I've seen on various car sites that both the oil comsumption and piston issue is a known issue with this model Audi and that issue occurs aournd 60,000 miles but was rectified for the models that came after 2015. I wish I had know this before making this purchase. Now the driver seat adjusting panel is broken, this came out of no where about four weeks ago with no warning. I haven't received any recall notifications since my Audi Care coverage expired, not sure why this would stop because I didn't continue this service.

    Source: NHTSA WEB SITE
  • 2015 AUDI Q5
    - Tampa, FL

    My words: An overheated electrical connection near the fuel tank overheated, thus cutting off the fuel pump system. This is similar to other fuel pump recalls with Audi A3 vehicles. BEGINNING OF MECHANIC REPORT: Concern? = Customer states he was on a trip driving on the highway, parked it and it wouldnt restart. Vehicle is cranking and not starting. Codes were pulled from the vehicle is there are fuel pump related codes. Cause = Confirmed concern vehicle does not start. fault codes P0087, p3073, p3043, removed rear seat and checked pump control module. found power supplied to control module but no power to pump. also found connector to control module melted. advise replacement of control module, in tank pump, and control module connector to start." END OF MECHANIC REPORT The markings on the fuel pump control module are as follows, line by line: "VW emblem" "Audi emblem" Germany 1j0 973 726 >PBI< FEP 1/3 3699

    Source: NHTSA WEB SITE
  • 2019 AUDI Q7
    - Roslindale, MA

    Both rear coil springs broke. Was not obvious when I was backing up. I heard a bang. I thought I hit something, but in fact I didn’t. I never knew what was wrong. The dealer reported that both rear springs were broken. He said it was a safety problem to keep it that way. The Audi dealer said it was a safety problem I think you should believe him. It is a safety problem. The car drove but I had to replace the springs cost thousands of dollars. Videos of spring at. [XXX] There was no crash. There was no heavy use. The spring simply broke the first one broke I believe at 55,000 miles and the second one at 76,000 miles. Everybody on the Internet seems to be having broken springs on Audi Q7 and Q5 models. And when they break, they’re no longer supported mechanic , as you can see from the photographs. One spring is supported in one way on the edge of the retain cup and one spring is pressing against some other component. It’s dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2018 AUDI Q5
    - Oakton, VA

    2018 Audi Q5 (2.0, 40K miles, excellent condition) experienced severe electronic failure, due to sunroof drainage lines depositing water into the rear side wells where sensitive electronics are housed, impacting all tail-lights, wipers, sensors, internal dashboard sensors, etc., rendering the car highly unsafe and undrivable. The issue is a design and manufacturer defect that has allowed rainwater to leak into the rear side compartments destroying sensitive electronics & wiring, from faulty/kinked drain lines in the sunroof (according to the Audi Technician from my local Audi store), rendering the vehicle undrivable. It was obvious, repeatable, and avoidable. Worse this issue was misdiagnosed by the same Audi store, causing extra parts & labor expenses that didn't solve anything. It took my AUDI store OVER a MONTH to diagnose the issue correctly. There were also significant investigative/diagnostic charges from my Audi Dealership. There were also significant repair expenses to replace all water-logged equipment, including the Electronics Control Unit (ECU). This should be a clear recall item.

    Source: NHTSA WEB SITE
  • 2018 AUDI Q7
    - Tucson, AZ

    Audi Q7 front right parking light defective. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) 16V642000 My vehicle says no open recalls but I get the error meaaage.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q5
    - Greenfield, CA

    Gateway control module shutdown. After a rain storm vehicle had electrical issues such as rear light turning off, and engine start malfunction alarm on dashboard. To vehicle automatically stoping with no vehicle nearby, seat belt tightening and to engine seized while driving to the dealer for the “engine start malfunction alarm”. The Audi dealer is quoting us $17,000 to repair for damages. Multiple people on this post have also had this issue with one going on 4 months waiting for parts to repair this issue.

    Source: NHTSA WEB SITE
  • 2016 AUDI Q5
    - New Bem , NC

    Power steering failure. While driving warning light came on and power steering immediately went out. No prior warnings. Safety was put at risk because steering was basically inoperative, had to muscle to turn, unable to stop at intersections due to difficulty turning when coming to stop. Had vehicle towed to dealership because unable to drive. Had to replace power steering rack with adaptions. The j500 electromechanical power steering control module integrated into the steering rack was was electrically faulty.

    Source: NHTSA WEB SITE
  • 2018 AUDI Q5
    - East Windsor, NJ

    The Audi Q5 sunroof drain that is intended to keep water out of the vehicle, leaked where water collected and pooled in the car beneath the car liner. The water collected on the "comfort module" and electrical fuse box resulting in immediate electrical failure of several vehicle features/systems including brake lights, turn signals, reverse lights, windshield wipers, etc. to name a few. In addition to repairs in excess of $10k, the vehicle will be totaled by the insurance company. After an exhaustive search, several Audi users of the same make, model and year have faced a similar issue. This issue must be addressed by Audi and should be reviewed immediately.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - Albuquerque, NM

    Front right side marker light defective message. Audi/VW recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but NOT ALL. This issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. However, my vehicle does not qualify.

    Source: NHTSA WEB SITE