AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 AUDI S3
    - Lake Forest, CA

    Gear Shift Micro Switch This is a documented issue recalled for VW and Audi vehicles between 2015-2019. VW recalled all and still is fixing the issue in cars from those years, yet AUDI decided to just offer an extended warranty to those cars for that specific issue. Who is responsible VW or AUDI. If Audi is owned by VW and the issue is in both types of cars made by them, why aren't AUDI vehicles included to the recall and repair.

    Source: NHTSA WEB SITE
  • 2022 AUDI Q5
    - Normal, IL

    The contact owned a 2022 Audi Q5. The contact stated that after completing an oil change at Jiffy Lube, the contact was informed that there was a minor oil leak coming from the oil pan to the top of the engine. The vehicle was taken to the dealer, where the contact was informed that the oil leak might have happened during the oil change and recommended the oil plug replacement. Additionally, the contact stated while his wife was driving at an undisclosed speed and attempting to make a turn, the driver depressed the brake pedal, but the vehicle unintendedly accelerated and drove off at 40-50 MPH in front of vehicles that were stopped at the red traffic light. The vehicle then hit the curb and was propelled 4-5 feet in the air. The vehicle then hit a hill and drove on top of the hill in a parking lot. The driver depressed the brake pedal and the vehicle stopped. The air bags deployed. The hazard lights were illuminated. The contact's wife sustained a back injury and could not exit the vehicle. The contact stated that his wife was extracted from the vehicle by the ambulance and was transported to the hospital, where the contact's wife underwent surgery for broken vertebrae. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 AUDI Q5
    - Chicago , IL

    I was coming to a stop. No objects were in front of me. At about 5mph I was violently thrown forward as the car applied full braking. I do not recall whether I was braking, coasting. This happened a second time as we were making a slow speed turn in an intersection, applying light acceleration. I have not taken the car to the dealership. There were no accidents in both cases. I did go into the vehicle settings and turned the AES off. There have been no further incidents.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - Mendham, NJ

    The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.

    Source: NHTSA WEB SITE
  • 2021 AUDI E-TRON
    - Brecksville, OH

    My Audi E-tron has a consistant problem with the MMI (Multi Media Interface, the main computer for the car). When I am driving, all the screens will go blank, I cannot see my speed, I have no HVAC controls, I am basically driving blind. To fix the issue, I have to pull over, turn off the ignition, open the driver door, close the driver door, put my foot on the brake, start the car again. Sometimes this happens in the first few minutes of driving, othertimes it happens when I am on the highway which poses a huge safety risk. This saftey issue has presented itself at least 5 times in the last 12 months. I have told Audi about this issue several times and they completely deny it exists. This is my 3rd Audi in 15 years and like every other Audi issue I have had, Audi will completely deny there is a problem until there is a recall forced on the company. It happened with the brakes of my last 2017 q7 and Audi kept telling me there was no issue, it finally got settled with a recall on the vehicle. The MMI has been an issue on this car since day 1. The MMI shutting off and putting everyones lives at risk has been going on for the last 12-18 months.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q7
    - Harleysville, PA

    Driving on highway at 70 mph and high engine temp light came on. Said to pull over and continue to run car until temp decreased. I got over as quickly as I could ( no more than 1/4 of a mile) and sat on side of PA turnpike as engine cooled. I was at bottom of an exit ramp. I slowly proceeded up the ramp and warning came on again and red temp light reached again. I pulled right into the gas station at top of TP exit ramp. It still said to continue to run the car. I sat with my son in the car and ran the car in the shade. The temp was decreasing and then all my electrical lights came on, yellow battery warning light on and then suddenly the red battery light and all systems failed. Car turned off. Called AAA to take to my mechanic as Audi was a 3 hour wait for a tow and 3 weeks for service appointment with no loaners available. My certified mechanic said water pump completely dislodged. He replaced water pump, thermostat (which was already replaced bc it failed in year 2 of ownership). After repair, 48 volt battery would not take a charge. Assumed faulty alternator and/or battery. Alternator was already replaced once at year 1 as car died while driving as well. We had car towed to audi and they are reporting known issues with water pump but not issuing recalls. Also known issues with alternator repair parts that were used in year 1 but no warning to consumers. They are diagnosing problem now and if alternator and subsequent battery issue, it will be covered but not if battery issue comes back as electrical in nature.

    Source: NHTSA WEB SITE
  • 2013 AUDI A8
    - Herndon, VA

    The contact owns a 2013 Audi A8. The contact stated that while her son was driving at highway speeds, the warning lights on the instrument panel flashed as the vehicle shut off. The contact's son managed to pull over despite the failure. The vehicle was initially towed to one dealer; however, the dealer failed to service the vehicle promptly. The vehicle was then towed to a dealer where it was diagnosed with a defective ECM(Electronic Control Module) that needed to be replaced. The vehicle remained in the dealer's possession for a month before the vehicle was repaired. Despite the repair, the contact was notified that the failure persisted and was then informed that a defective engine cylinder now needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 AUDI Q4 E-TRON
    - Arlington, TX

    I was driving on the highway at a very slow speed (<5mph) due to heavy traffic. All of a sudden my car accelerated and hit the car in front of me twice because brakes would not apply. I found similar user reports online (links below). These cases suggest that my experience is not an isolated incident, which raises serious safety concerns. Links to other users who have reported similar issues: https://www.e-tronforum.com/threads/unintended-sudden-acceleration.7662/ https://www.e-tronforum.com/threads/sudden-acceleration-issue.2124/ https://www.cars.com › ... › 20232023 Audi Q4 e-tron Consumer Reviews

    Source: NHTSA WEB SITE
  • 2022 AUDI SQ7
    - Ridgefield, CT

    Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - Cary, NC

    Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine. Dealer advised this was normal for high performance engines, and it could continue where every 1,000-1,500 miles would need a quart of oil. Vehicle was serviced at the dealer on their regular recommended schedule. With continued oil consumption issues this past year they did part 1 of their oil consumption test September of 2024. A few weeks later the car started to shake when started and the start/stop system malfunction light came on. In cylinder 3 they found oil on the spark plug and changed out the spark plug and ignition coil. A week later the car began shaking again and they performed part 2 of their oil consumption test. It showed oil consumption a 3.61 quarts per 1,000 miles. They then performed a flush of the engine, and said that cylinder 3 was burned up and the engine had to be replaced. The Service manager after seeing how the car was serviced over the 6 years that there has to be a defect in the 3.0 Audi engine.

    Source: NHTSA WEB SITE