AUDI Complaints

Central control module failure. Item is under recall for various Q5 models. Q7 is essentially the same car with same water intrusion problem. Why isn’t it included in recall. Very dangerous stall.

Previous recall 19V-547 and 74D9 impacting the passenger air bag turning off even when a passenger is in the vehicle was repaired improperly, and the problem is still happening.

The contact owns a 2018 Audi Q7. The contact stated that while driving at approximately 15 MPH and attempting to make a left turn, the steering wheel seized without warning. The contact stated that the passenger’s side front and rear wheels struck the curb causing the vehicle to spin out. The contact was able to regain control of the vehicle. The vehicle was brought to a stop and was towed to the dealer to be diagnosed. The contact was informed that the steering rack had failed due to a loss of communication with the steering module. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The failure mileage was 64,851.

On 06/13/24, milage 61023, I experienced a failure in Left Tail Light. There was no damage to the housing unit, ie a crack in the lighting unit, but I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led light. The repair was $470.00 for parts and $100 in labor subtotal $570.00 before tax and a dealer discount of $57. 03 total $541.51. I was shocked that it was over $500 to replace a brake light. Then 09/12/24, milage 63515, (3) months and 2,492 miles later I experienced a failure in the Right Tail Light. Again, there was no damage to the housing unit and I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led light. This repair was provided to me with a dealer discount to the price after tax $481.59. When I asked if this was a recall item I was told no it is not. I asked if there was after-market replacement part as this seems to be a product defect I was told no there are no after-market parts available. I was told that these parts are kept in stock as this is a know issue for all Audi's with the tail brake lights close to the bumper. This is a safety issue as you can not drive the car with a defective brake light. I called Audi USA and reported my complaint and asked for some compensation but more importantly wanted to document this safety issue and after review was offered $200 off future repairs at my local dealer. This is safety issue and there is no reason to pay $1,023.10 for required brake lights repair due to housing unit that does not keep moisture out.

I have a 2017 Audi Q& Prestige. It started using more oil after 103,000 miles to the tune of 1 qt per 10000 miles. I checked on line and there was many complaints about this on this and different models. People have said it costs around 11,000.00 dollars to fix whatever the problem is. After a period of time, as reported by various on line complaints, the engine starts to stutter and miss. Plugs begin to foul and seat rings for plugs become unreliable and start leaking. It seems to me there should be a recall as these vehicles are very expensive and boost reliability.

I'm deeply concerned about the safety risks my family faces due to unresolved Audi recalls. On December 19 and 20, 2023, Audi issued two recalls: one for high-voltage battery modules that may self-discharge, leading to overheating and an increased risk of fire, and another for the 220V/240V charging cable, which can overheat home wiring, posing a serious fire hazard. On September 19, 2024, I took my car to Niello Audi to address these recalls, but they advised me to take the car home despite the significant safety risks. The service representative told me I couldn't receive a replacement charging cable because I did not have the original one; as the second owner, I never received it from the previous owner. He also mentioned that there was no remedy available for the battery issue and to come pick up my car the next day. I'm using an aftermarket charging cable, which the representative warned could increase the risk of fire. But I cannot get the cable required because I do not have the original. I transport my two young children in this car, and the thought of driving an unsafe vehicle is terrifying. On September 20, 2024, I contacted Audi America to file a claim and initiate the buyback process, as there is no safe solution available. I expressed my urgent concerns and requested a loaner car while the buyback is processed, but my request was denied despite stating it clearly was a safety issue. The Audi America representative told me to pick up my car and drive it, even after acknowledging the safety risks. Niello Audi provided a loaner for only one week, which is not long enough to navigate this complex process. This situation has left me feeling incredibly unsafe. My home is at risk of fire due to the unresolved charging cable issue, and I continue to worry about driving a vehicle with these serious problems. The ongoing recalls create an alarming risk for me and my family.

While starting a left turn from the center left turn lane the car abruptly and forcefully applied the brakes and placed itself in park. There was a single vehicle in the oncoming lane of traffic but it was a more than sufficient distance away to allow the turn to be completed safely. We had not yet left our own lane and there was no risk of collision as a result of the incident. There was no warning from the vehicle prior to the event taking place and after the incident took place a Pre Sense warning was displayed on the dash. We were quite disoriented after the incident and it was several seconds before we realized what had happened. My passenger complained of not feeling well after the incident and still does not feel well several hours after it took place. The vehicle has not been taken for any inspection at this time. We found the option to disable Pre Sense in the Audi MMI settings and have since driven the car with the feature disabled, but it has to be disabled every time the car is restarted.

When going in for an oil change and tire change the dealer noticed both rear springs were broken.

I drove on [XXX] from Los Angeles towards San Diego in the morning. I followed the traffic in the middle lane and turned on the ACC, including the lane-keep assist, at the same time. The speed was set at 78 mph, but the traffic was moving faster than that. The distance was set to level 3 for ACC auto brake. After passing a speed limit sign, the head-up display suddenly showed a speed limit warning light, and at the same time, the vehicle suddenly braked and reduced speed to 65 mph. The vehicle behind me almost crashed into me. The ACC didn’t behave the same way as in the past, and I didn’t receive any notice from the dealer or manufacturer about this significant change. This could definitely be a major problem when using ACC in traffic. For example, if the traffic is moving at 80 mph and you set ACC at 80mph, when pass a 55 mph speed limit sign, the vehicle will quickly reduce speed to 55 mph, which could cause a serious problem for the cars behind. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is rapid pecking noise / vibration when traveling during all right directional curves in the road. When I head in to a slight curve where the steering wheel only needs to be moved a few degrees to the right, the noise is such that I can feel it around the firewall and footwell of both driver and passenger side not to mention it is very loud and annoying. I notified Bill Jacobs BMW along with the brakes squealing while backing up) where I bought the vehicle and they said to take it to an Audi dealer. I went to Audi of Lexington KY and they were wanting to charge me over 8K to replace the exhaust. I did have the exhaust replaced and new front brakes completely replaced and the issue for both are still present. Very disappointed since I found TWO TSB's relating to my vehicle after paying so much for the work. There is a TSB for the Exhaust downpipe and mounts as well as a TSB for squealing brakes. Being told, all German cars have squeaky brakes is BS.