AUDI Complaints

Engine mounts failed. They are fluid damped and the seals failed and leaked and now the motor is sitting loose in a metal on metal condition with the mounts collapsed. Additionally the manifold and timing chain cover leaks. Additionally the water pump failed. This is all on a car with <75k miles. Problems have been noted by mechanics including Audi dealership. No warning lamps except during pump failure causing engine to over heat

The contact owned a 2013 Audi A4. The contact stated that his grandson was driving at an undisclosed speed when he heard a loud unidentified sound coming from the engine compartment. Suddenly, white smoke and flames were emerging from the engine compartment. The vehicle was successfully pulled to the side of the road by the contact's grandson. After the grandson managed to exit the vehicle, a short while later the vehicle caught fire. A bystander came over and assisted in extinguishing the fire. No one was injured during the incident. The fire department arrived and extinguished the remaining flames. There was no police or fire department report filed. The vehicle was towed and the insurance company determined the vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,000.

At 50k miles, in July 2023, I was told by the dealer, Audi, that the rear spring mounts were corroding, and it was not covered by warranty. Everything I have read about spring mounts is that they are not considered a wear and tear part, and should not deteriorate. But I paid about $2,000 for the repair. Now, 11 months later, one spring coil itself has broken, and despite the warranty since it was last replaced less than a year ago, Audi will not honor the warranty at all, because it was the spring mounts and not the springs themselves that were replaced. However, it is the same job to repair, and so I am forced to pay for the same amount of labor again. This seems criminal given the parts are interdependent and the job takes an equal amount of time. I don’t understand why the coils weren’t replaced initially, as I now have to pay for the project to essentially be redone. Yes, it is a safety issue. Was not inspected by police but it was by the manufacturer. There haven’t been any warning indicators in the vehicle.

I was driving up a clear road, heard and exploding sound and witnessed my drivers side window shatter. The glass that was not protected by tint, I could hear crumbling into the frame. I could not see out of my window and thankfully did not swerve due to scare of the explosion sound.Upon looking online, others have experienced this with Audis. There were no warnings present. Vehicle has not been inspected or repaired yet. Nothing was noted in the road, no marks on vehicles.

The contact owns a 2018 Audi Q7. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. In addition, the contact stated that the oil level was topped off every 700 miles. The vehicle was taken to the dealer where it was diagnosed with a failed piston and excessive oil consumption. The contact was informed that the piston needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

Error code showing left front marker light defective. Dealer asking $5500 to repair. Many other complaints about this issue in online chats.

Vehicle had electrical system malfunction. Vehicle provided an electrical system malfunction and vehicle starting system malfunction warning message a few days prior to the incident. Vehicle has approximately 20.5K miles on odometer. Before I was able to bring it to service, the electrical system malfunction message became more severe and turned from yellow to red. While driving, the vehicle progressively shut down ABS, lane departure, and other systems and gave a transmission warning message. Eventually, the car lost power and I was left stranded at the side of the road.

Front Right Side marker light defective appears on my dash. No light out, But noticed it turned off and on.

Subject: Formal Complaint Regarding Water Ingress and Electrical Damage – Seeking Damages Dear Audi Customer Service, I am writing to formally lodge a complaint regarding significant issues with my Audi vehicle, which have led to severe damage and financial loss. Below are the details of the incidents: Initial Incident of Water Ingress: A few months ago, my Audi experienced water ingress through the sunroof, causing water to enter the front of the vehicle. This issue was addressed and repaired by your dealership under warranty. Recent Incident of Water Ingress: From June 13 to June 15, during heavy rains in Florida, my vehicle was stationary and parked. On [XXX], while driving the vehicle, I noticed an electrical burning smell and had to stop immediately. All the lights were displaying errors. Upon taking the vehicle to the Audi dealership, it was discovered that there was water ingress into the battery area and the rear of the vehicle. Despite the previous repairs for water ingress, the recent inspection revealed extensive water damage. The dealership has stated that the damage cannot be repaired under warranty and provided an estimated repair bill of $23,000. Consequently, my insurance company had to declare the vehicle a total loss. Given the history of water ingress issues and the failure of the initial repair to prevent further damage, it is evident that there is a significant defect in the vehicle. It is unacceptable that such a defect has not been adequately addressed, posing a safety hazard to consumers. PLEASE INVESTIGATE AS I AM not the only victim of this problem and audi is aware. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My grandson and I got in the car after being in a Lego store for 20 minutes. We tried to start the car to leave but the car started the electronic starting procedure but stoped. All kinds of malfunction and failure lights came on and EVERYTHING LOCKED UP. WE WERE TRAPPED IN THE CAR AND COULD NOT ESCAPE