AUDI Complaints

On [XXX] we were parking the car in the lot at [XXX] , when the car suddenly accelerated despite my foot being on the brake and crashed into a storefront. The fireman said the airbags deploy code was issues but the airbag never deployed, and the automatic emergency braking did not stop the car. It seemed as though the transmission was switched, but we had not touched the gas. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Twice in the last 2weeks the vehicle has an electrical system failure while on expressway. This is dangerous as the message tells you to immediately stop driving. On a highway this is a serious hazard.

According to the owner’s manual, “Lane guidance provides corrective steering to assist the driver with keeping the vehicle in the center of the lane.” On delivery of the vehicle, I noticed that in highway conditions the system consistently steered the vehicle to hug the right side of the lane. I had to “fight” to keep the vehicle in the middle of the lane. Also, the Advanced Driver Assist Lane Guidance feature randomly shut itself off. I could switch it back on in the touch screen menu. Subsequently the Advanced Driver Assist Lane Guidance option completely disappeared from the menu. The only way to get the option to re-appear in the menu is to either reboot the Multi Media Interface or shut off and restart the vehicle. Sometimes it works, sometimes it doesn’t. Absolutely no warning when the Lane Guidance stops functioning and disappears from the menu. How was your safety or the safety of others put at risk? 1)The Lane Guidance does’t always work, allowing vehicle to leave the lane. (Note that when it DOES work the vehicle hugs the right side of the lane, distracting drivers in the adjacent lane.) 2)Attempts to get the system to work as designed causes a significant driver distraction. 3)Lane Guidance, promoted as a safety feature, is simply unreliable. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle manufacturer Audi of America (AoA) has offered suggestions to the dealer on how to repair the vehicle. Initially AoA told the dealer that the issue was caused by using a non-Audi charging cable in the USB port. The problem continued without anything plugged into the USB ports. Then on AoA’s recommendation, the dealer replaced a fiber optic cable. That did not fix the problem. No advice from the vehicle manufacturer is fixing the problem.

3 times while driving engine stalled. Car will restart after coasting off road & restarting it. Been to two Audi dealers under warranty. Car displayed no fault code. Only happens occasionally so neither dealer has seen the problem to fix it. My wife has video of the last engine stall but still no fix. We don’t trust or feel car is safe to drive.

I wish to report a critical safety issue with our Audi Q8, which experienced a complete electrical failure while traveling at 65 mph on the freeway on [XXX]. The warning indicators transitioned from yellow to red before the vehicle lost all functionality, including turn signals and emergency blinkers, posing a severe risk to my family and other motorists. We managed to coast to the roadside without incident, but the potential for a catastrophic outcome was alarmingly high. Audi has identified the problem as an alternator defect, which is apparently a known issue covered under an extended warranty for Audi Q8 2019-2022 for 7 years unlimited miles. However, the policy to address this defect only upon failure is unacceptable and dangerous. This malfunction could reoccur at any time, significantly endangering everyone on the road. Importantly, we frequently tow an Airstream trailer with our Q8. Had this failure occurred while towing, the consequences could have been disastrous on a large scale, endangering not only our family but also other road users due to the increased risk of a multi-vehicle collision, tipping over of Airstream or the Q8 if hit by vehicle who didn’t The replacement part's minimum of 3-8+ weeks wait time exacerbates our concern, leaving us without a vehicle or ability to use our Airstream which is one reason why we purchased the Audi Q8. I am aware of similar incidents of this failure in SF Bay Area across the past 4-6 months, underscores the need for immediate investigation and action to prevent future occurrences. We frequently travel on challenging routes like [XXX] in California as we own a home in Santa Cruz highlight the urgent need for a reliable vehicle. The thought of such a failure under those circumstances on a routine drive home or while towing, is unthinkable but could have happened to us at anytime. We urge the NHTSA to investigate this matter thoroughly to ensure the safety of all Q8 drivers public. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

The vehicle intermittently but repeatedly reports a "Front Side Marker Light Defective" error despite there being no visible issue with any of the front lights. Sometimes the error will not appear for days, while other times it repeatedly comes on and turns off, each time making a loud chime and displaying the warning message, again despite no change in the lighting. The quoted rate to repair this issue is around $5,000, which is an enormous amount to fix an issue that is not actually affecting the lighting in any way. The error itself is very distracting, but the only reasonable workarounds seem to be ways to disable those lights entirely, which would create its own safety issues.

Electrical malfunction warning. Steering wheel got tight. Transmission failure warning. Then the the car began to stop. all types of various warnings were popping up on the heads up display. It is in the process of getting taken to the nearest dealer.

Panoramic sunroof spontaneously shattered while driving under normal conditions. This happened while I was driving on a freeway. Luckily I maintained my composure and safely drove home with broken glass all over myself. My car insurance paid for most of my sunroof replacement. There was no symptoms or warnings prior to this incident.

Car was telling me to add 1 qt of oil about every 1500-2000 miles, even after a recent oil change. So I took it to the place I purchased the car from and they replaced the timing chain gasket thing. About a week later the same issue came back. So I took it to Audi to have the same thing replaced. And about a month later the issue came back. Took it back to Audi and they said now the Engine speed sensor seal is leaking oil. I’ve did some research and I’ve found that there is a manufacturing engine defect that causes this reoccurring issue and most Q5 owners have stopped spending money on repairs and just tops off the oil when asked.

Car started running hot, had mechanic do pressure/ leak test and he couldn’t find a leak. Took it to Audi and they said the coolant pump and thermostat housing were leaking coolant. I’ve researched and it looks like these cars have know coolant pump issues.