AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 AUDI Q4 E-TRON SPORTBACK- Concord, CA
The contact owns a 2023 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he had plugged the compact portable charging system into a 220/240V wall socket that licensed electricians had installed. The contact stated that after returning to the residence a short time later, there was a burning plastic odor inside the garage. The contact checked the charging cable and the wall socket and became aware that the socket was partially melted. The contact disconnected the portable charger from the wall socket. The contact stated that the 220/240V wall socket was no longer operable. The manufacturer was made aware of the issue. The failure mileage was approximately 1,500. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI Q7- Issaquah, WA
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Source: NHTSA WEB SITE -
2012 AUDI A6- Plymouth, MN
Vehicle suffered sudden and total loss of power steering. Had just driven the car 5-10 minutes prior, came out to leave and had a message stating do not drive vehicle, steering defective. At that point the steering wheel felt locked in place and the vehicle was effectively a brick. This issue just happened yesterday and has not been to the dealership yet for diagnosis but I am a former automotive service manager (German specialist) and have connected my car to the VCDS system in order to retrieve the system failure codes. Error code was for the power assist motor. I then did some quick research online and saw dozens of other complaints from owners with the same issue. Thankfully most fail upon start up but I did come across one or two that reported having the issue after turning a corner and suddenly losing all power assist. This is a known issue for Audi and they sent letters to owners around June of 2021 stating that the issue was being covered under a 10 year or 120k mile warranty. That's nice if your vehicle happens to fail while under warranty but now that the time period is it, the burden of repairing this potentially dangerous system defect is on the owner and costs in excess of $4,000 at the dealer. Audi also requires the new unit to be coded to the vehicle via their ODIS system which means owners don't have the option of going to many other sources for a repair. Few shops can afford the monthly fees Audi charges for the ODIS equipment.
Source: NHTSA WEB SITE -
2022 AUDI Q4 E-TRON SPORTBACK- Saratoga Springs, UT
I was hit by a large truck on the driver side as I was in the right lane catching up to a safe speed. The hit spun the car around at least 180 degrees. Due to the massive pain I couldn’t move. The car just shut off completely to include all functions. There were no prompts from the car’s emergency to call for help which I find as a fault. Luckily I was in a populated area and emergency was able to respond. I am seeing reports in forums with photo evidence that the SOS function is malfunctioning. The car is likely in a junk yard. I took the car in a month or so back for a charging module fault. Audi in Lehi claimed to have seen a significant number of faults but couldn’t identify and remedy them.
Source: NHTSA WEB SITE -
2022 AUDI E-TRON- Parkland, FL
With less than 32,000 miles and approximately 1.5years of ownership, this brand new 2021 Audi Etron began having major electrical malfunctions. This was first noted as sudden inability to properly accelerate on the highway and an "electrical system malfunction" warning light on the dashboard. It was delivered to the Audi dealership service department where it was diagnosed as needing a brand new rear motor. Within 45 days of this repair being completed I again got the same "electrical system malfunction" warning light. It was taken to another dealership service department. They claimed it was a coolant issue and that the car was fixed. However, the very next day the same "electrical system malfunction" warning light was again alarming. The car was taken to yet another dealership service department where it was diagnosed as needing yet ANOTHER motor. This are major electrical problem in an electric vehicle and could've cause my car to completely die while driving. The vehicle now has a safety recall regarding the home charging cord component. As of now, there is no repair and Audi does not anticipate one available until mid 2024. As such, customers are being told it is only safe to charge your car to 50% volume.
Source: NHTSA WEB SITE -
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2023 AUDI Q7- Needham, MA
Vehicle displayed a “malfunction” warning followed by a notification the engine RPM would be limited to 1,200 and decelerated rapidly to 1,200 rpm and would not go past it. Vehicle would only drive at about 11-13 mph afterwards. Incident occurred on a downhill 5 minutes after starting driving in the morning. If this had happened on a highway at high speeds it could have been a very dangerous situation
Source: NHTSA WEB SITE -
2018 AUDI Q5- Baldwin, NY
Thermostat failed causing the engine to overheat causing veh to unable to reach required rpm’s.
Source: NHTSA WEB SITE -
2023 AUDI E-TRON GT- Dunlap, IL
The heating system failed and continue to blow cold air, No warnings lights, just unable to blow hot air. it's unsafe since this vehicle being operated in extreme cold temperature. Canada has issues a recall for it. This seems to be happening to quite a lot of Etron Gt why hasn't there been one in the U.S. This is the Canadian Recall which covers 2021-2023 Recall Date2023-05-31 Last Updated2023-06-09 Notification TypeSafety TC SystemHeater And Defroster Issued byVOLKSWAGEN Manufacturer Recall Number82C7 Units Affected The number of vehicles or components affected by the recall.659 CategoryCar Recall Details
Source: NHTSA WEB SITE -
2017 AUDI S7- Tucson, AZ
I was driving on the freeway all of the sudden the dashboard has all lights up, I stepped out of the Vehicle to see what was going on and I starter to smell like a burning electric component, I went into the battery to disconnect and the Negative terminal was SUPER HOT to the point it burned my hand. I took it to the dealer and they said it's the starter, I looked into forums and there's hundreds of people with the same issue. I looked for an open bolting or recall and it just mentions 2018 and my car 2017 has the same engine same chassis
Source: NHTSA WEB SITE -
2018 AUDI RS 3- San Antonio, TX
For several months each time I refuel my vehicle, I experience fuel spit back and refueling shutoff at any rate of fuel delivery. I have also experienced a strong fuel odor in my garage immediately after refueling which persists for a week or more. I am concerned that a fuel leak near a hot exhaust pipe could cause a fire or an explosion. At home, such an event could cause the complete loss of the structure, loss of life to the occupants therein, and loss of the vehicle. Also adjacent homes are vulnerable to a spreading fire. I have not yet had the vehicle inspected by the vehicle manufacturer, Audi, but will soon. There were no indicator lights or any warning of a failure until the issue evidenced several months ago. I had hoped this would turn out to be a temporary problem due to an issue with a specific refueling station pump, but this has not turned out to be the case.
Source: NHTSA WEB SITE