AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 AUDI A6
    - Richmond Hill, GA

    The camera associated with the adaptive cruise control and collision warning systems thought there was an object in the road multiple times while on active cruise control. This resulted in the brakes being engaged - could have been rear ended very easily causing an accident. The camera system has now stopped working all together resulting in the safety systems being disabled entirely as well as the cruise control. After researching the issue and talking to the dealership I have found the camera to be a very common part failure with all Audi's. I can't even get the part there is such a large demand for repairs.

    Source: NHTSA WEB SITE
  • 2022 AUDI Q7
    - El Paso, TX

    The sunroof of the car exploded on my way to work. No one else was on road except for me. Sounded like a gunshot went off. I pulled over to inspect what happened, and noticed that the sunroof had exploded in an outward manner.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q8
    - Fairfield, OH

    The alternator on my Audi Q8 SUV died AS I WAS DRIVING IT, leaving my vehicle with no power. I was left to coast down the 50-60 MPH highway I was driving on into a turn lane, where the vehicle stopped and could not be restarted. My safety was put at risk because I was on a highway in a car that stopped operating suddenly and catastrophically. If I had not been able to coast into a turn lane, the car would have left me in a high-speed lane. I waited for a tow truck over two hours, the first hour inside the vehicle, the second outside on a small concrete lane divider. The last hour I spent directing live traffic to slow down and pass my vehicle, which was in the left-turn lane, and whose warning flasher lights had ceased working when the battery was depleted. The vehicle was towed to an Audi service department, where the vehicle was inspected, the failure diagnosed, and the failure corrected by replacing the alternator and recharging the battery. The first symptom of any problem was an error message the evening before when hands-free entry was denied (I had to use my key fob to enter the vehicle instead of placing my hand inside the door handle). Also, the dashboard displayed an error message directing me to contact a service department. In the morning, I called my local Audi service department to report the issue and was given an appointment time for the following morning. I had errands to run, so I took the vehicle on the aforementioned highway, when error messages indicating the loss of availability of various electrical and safety systems (e.g., Lane Departure warning, Lane Assist, Park assist, etc.) began to flash suddenly, one after the other, on my dashboard. The battery icon began glowing first yellow, then red, then flashing between yellow and red. There was one more message about the transmission being in trouble and that I should stop the car safely. At that moment, I lost powered forward propulsion and began to coast, as indicated above.

    Source: NHTSA WEB SITE
  • 2020 AUDI Q3
    - STATEN ISLAND, NY

    Not sure if this requires investigation by NHTSA so I am reporting it and will let you decide. 2020 Audi Q-3. Purchased Certified Pre-Owned in April 2023 with 13,000 miles on it. Found that at highway speed when you apply brakes the pedal pulsates and shudders. I now have 17,900 miles on it and the pulsation is getting worse. To my regret we did not take a very long test ride when buying. I have not lost control or had any accident, but I Googled the problem and found that this is a common complaint with many Audi models. Brought car back to dealer who states that I need to replace front disc pads and rotors as well as rear brake pads. I feel that this is not normal with such low miles. I am not sure if this needs an investigation by NHTSA but again, if you do an online search it is a problem with many Audi models. I have been advised that this problem could lead to loss of control of the vehicle. Also, the dealer and Audi USA refuse to do the repair under the warranty saying that brakes are "a wear item".

    Source: NHTSA WEB SITE
  • 2018 AUDI Q7
    - Albany, NY

    The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.

    Source: NHTSA WEB SITE
  • 2019 AUDI Q5
    - Wadsworth, IL

    I was driving on the highway in the early morning hours and several warnings appeared stating that the left and right tail lights, left and right brake lights, and center brake lights where faulty. It was dark outside and raining, and I immediately had no rear lights of any kind driving on the highway. The dealership was able to correct the issue with a technical service bulletin, but given the extreme danger involved in not having any working rear lights, I would expect this to be a recall and done free of charge, regardless of warranty status. Because my vehicle was 10K miles beyond the warranty, I had to pay a flat diagnostic fee which simply doesn't make sense. If there is service bulletin, why isn't this update made proactively?

    Source: NHTSA WEB SITE
  • 2019 AUDI E-TRON
    - Street, MD

    The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System) and 23V842000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to charge the vehicle and was not able to charge the battery. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the charging port had failed and needed to be replaced. The vehicle was repaired. The contact researched online and became aware there was a recall related to the charging port failure under NHTSA Campaign Number: 19V434000 (Electrical System). The contact was advised by the independent mechanic that a dealer should check the software for any updates. The contact took the vehicle to a dealer and was informed that the charging port recall was not associated with the VIN. The contact was advised that the other two recalls had no relation to the failed charging port and that there was no remedy available for the two recalls related to the VIN. The manufacturer had been notified of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 AUDI Q5
    - Bergenfield, NJ

    Too many engine issues/misfire/oil leaks on coils, air intake issues- hard to find the issue, engine burns/consumes way too much oil. Had gasket cover, PCV valve replaced, all coils replaced on 2 occasions due to oil leakage, spark plugs replaced, fuel pump replaced, intake valve replaced, water pump replaced, mass airflow sensor replaced, electric throttle body module replaced and I’m still experiencing misfires etc.

    Source: NHTSA WEB SITE
  • 2023 AUDI A4
    - Los Angeles, CA

    Since I bought this car in June 2023, I’ve had two instances where the presence feature malfunctioned when there was no danger of any accident. I’ve had one instance when all of the safety sensors illuminated at the same time while driving. Finally, this past Saturday, my car malfunctioned and died/ turned off while I was driving. It took a minute or so to get the car started. A malfunction notice illuminated. The area traffic is congested, so people honking at me but nobody hit me. Luckily, I was not on the freeway.

    Source: NHTSA WEB SITE
  • 2022 AUDI Q7
    - Claymont, DE

    The contact owns a 2022 Audi Q7. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to Technical Service Bulletin: 10244468 (Engine and Engine Cooling). The vehicle was taken to the dealer and was diagnosed and determined that the failure was an EVAP leak detection from the circuit with trouble code: T240700. The failure was confirmed and related to TSB: 10244468 (Engine and Engine Cooling). The vehicle was not repaired due to parts not being available. The TSB stated that parts would be available by the end of the 2nd quarter of 2024. The manufacturer was made aware of the failure and confirmed that the parts were not yet available. The approximate failure mileage was 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE