AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 AUDI Q5- Valrico, FL
Jan. 2023 my coolant pump had blockage which caused the coolant hose to break and discharge coolant all over my engine and overheat. I have the repair receipt from Audi Dealer and requested a copy of the inspection report from them. Pictures also attached. I also have my car at the Audi dealer as we speak due to a week later the car would not accelerate properly with a Drive System Malfunction error light, which is now the Turbo Charger needing replacement. Towed to Audi Dealer on 2.7.2023 and waiting for Turbo Charger delivery, currently on back-order. These are not normal wear and tear items on a vehicle with 53,000 miles.
Source: NHTSA WEB SITE -
2019 AUDI Q7- Whittier, CA
The contact owns a 2019 Audi Q7. The contact stated that while operating the vehicle the message “emergency vehicle malfunction" displayed and the vehicle began to sputter and hesitate before stalling. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 AUDI Q5- Baltimore, MD
The contact owns a 2012 Audi Q5. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the fuel injection intake valve needed to be replaced. The vehicle was repaired; however, the failure recurred. The oil warning light, the EPS warning light, TIPM warning, and the check engine warning light were illuminated. The vehicle was taken back to the independent mechanic where it was diagnosed that the fuel intake valve and the oil pan needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI E-TRON- Fallbrook, CA
The Etron is an EV. At approximately 63,000 miles, I received an alert stating electric failure and move immediately off the road. I took it to Audi and apparently the front electric motor flooded. After it was repaired, I drove the car another 2500 miles and received an alert stating electric failure and get off the road. Apparently, this may be related to a bad battery module. Both times the incident occurred on the freeway. My car is still in the shop.
Source: NHTSA WEB SITE -
2018 AUDI Q7- Kansas City, MO
The problem: I was driving and noticed a high remaining fuel range, or a fuel gauge that appears to be stuck at a specific level, I ran out of gas while in motion, and my engine stalled almost causing a crash on the highway. My vehicle was towed to the Kansas City Audi dealer and they have identified the same issue in the recall in the NHTSA campaign number: 22V155. Audi’s own number for this recall is 20DN. The dealer has quoted $5,000 to make the repair (My vehicle is currently at the dealer). My 2018 Q7 has the same engine as the 2018 A7 where there is a recall regarding the same reported issue. "The fuel level sender, which is located inside the vehicle’s gas tank, may get stuck on the gas tank’s ventilation pipe, leading the dashboard display to show an incorrect gas level and remaining range level."
Source: NHTSA WEB SITE -
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2012 AUDI A4- Closter, NJ
There have been wide-spread reports & complaints with Audi A4's starting in 2009. Audi settled a class-action lawsuit in 2015 but it only covered vehicles madein 2009-2011. If you look at any Audi owner blog or any car blog you'll find thousands of complaints about excessive oil consumption resulting in owners needing to replace pistons. In my case, I was given an estimate to replace pistons & timing belt for over $8,000 in 2021. There are additional class-action lawsuits pending against Audi BUT on my own I can do nothing and I have contacted Audi multiple times since they are "clearly" well-aware of that this is a wide-spread problem with their cars. HOW IS IT the NHTSA has no information on this problem? How is it that a recall wasn't instituted years ago? What are you doing to protect consumers from Audi's refusal to help owners? It is impossible that this problem hasn't been previously reported. I need this matter resolved, I need the car repaired & I need Audi to pay for the cost of repair based on their faulty manufacturing. Given that thousands of Audi owners are affected, clearly, this should qualify as a recall.
Source: NHTSA WEB SITE -
2019 AUDI Q8- Medford, OR
November 18, 2022 a warning lamp of electric system problem was displayed. There is no local Audi dealer and I decided to take the vehicle to my local automotive repair shop that does non warranty repair on Audis. I drove approximately 6-8 miles after the light came on and was one half mile from the service technicians when within 300 yards the vehicle became sequentially inoperable. First power steering, then transmission, brakes , ended with engine failure. I was in rush hour traffic and unable to steer off the road so I was blocking traffic near an intersection. My flashers and power windows were all that functioned. The doors were locked. When the tow truck arrived he let me out of the car. I was not injured and the vehicle was not hit either. The vehicle was transported to Audi Beaverton Oregon and now 3 1/2 months later is still there because there are no available starter/generator units available in this country. That unit failed and was the cause for my Audi’s complete shutdown. This was a potentially very dangerous situation and needs to be reported for a recall campaign. I have read that there are thousands of similar failures of the starter/generator systems in the USA and no available parts. I still have no estimate from my Audi Beaverton dealer/sevice supervisor as to when I can expect to get my car repaired and returned to me. They have not provided a loaner vehicle and refuse to cover the full cost of a rental car. I am disappointed in Audi’s level of customer service and communication.
Source: NHTSA WEB SITE -
2019 AUDI A3- Colorado Springs, CO
My vehicle stalls while driving twice in a row several times a week. Check engine code P0148 indicating a fuel system error. Took my vehicle to the Audi Dealership but because my husband had cleared the code, nothing could be done. My vehicle stalling multiple times in a row, several times a week not only poses a safety risk to myself as the driver, but my passengers and other vehicles on the road. I am requesting an investigation into the faulty fuel systems of the 2019 Audi A3.
Source: NHTSA WEB SITE -
2015 AUDI Q7- Raleigh , NC
The issue is with the engine , the engine has started burning oil after 80000 miles , I have to put a quarter oil every 500 miles , which is not good for the environment, because it burns oil, and pollutes the environment and causing health issues among living things, I am really concerned about it and I have humble request to nhtsa should take action against audi, and I have seen most of Audi engine burns oil , It is requested to recall those audi vehicle, audi has to fix it, thank you
Source: NHTSA WEB SITE -
2022 AUDI Q5 SPORTBACK- Cumming, GA
The contact owns a 2022 Audi Q5. The contact stated while driving 65 MPH, the brake failure warning light illuminated. Additionally, the doors locked independently, and the windows independently rolled down. The contact attempted to depress the brake pedal; however, the brake pedal was extremely firm. The contact was able to stop the vehicle on the side of the road and turned off the vehicle. The contact waited for the vehicle to cool down before restarting the vehicle. The vehicle was taken to the dealer to be diagnosed; however, the dealer found no failure with the vehicle. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE