AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 AUDI E-TRON- Essex Junction, VT
On 3 separate occasions brake pedal went all the way to the floor without stopping the vehicle. Pumping the brake pedal did not help as brake pedal went to the floor each time. After a few panic pumps all of sudden brakes worked as if nothing had happen. This was not a gradual regain of pedal force but full force as if nothing had happen. Did not see any indications on dashboard at the time and none were present after any of the events listed below. Note - Each event was after car sat in parking lot for at least 4 hours. First time was Jan 23, 2023 at ~ 12,300 miles leaving parking in the morning onto main road. Fortunately no traffic. Second event Feb 8 ~12,900 miles leaving parking lot onto main road in the morning. Fortunately no traffic. Third event Feb 9 ~ 12,940 miles leaving business parking lot in the afternoon and was approaching the exiting gate which rose out of the way in time for car not to hit the barrier. Car was taken to Audi Service on Feb 13, 2023 to be evaluated. Audi Service could not duplicate issue and kept the car for 11 days. Audi technical team advised replacing the brake booster module (PN 4KE-614-100-AG-BEF) which was done by Audi Service in South Burlington, VT. Original Brake Booster removed from car was kept at Audi Service.
Source: NHTSA WEB SITE -
2017 AUDI Q7- Shrewsbury, MA
Dash display is showing "Right Front Marker light malfunction" message even though the marker light is fully functional and operational. Message only appears when headlights are ON. Vehicle will NOT pass Massachusetts inspection with warning light ON, EVEN though light is fully functional. Audi service code is C11A615. Audi service center is quoting a $5300 repair cost.
Source: NHTSA WEB SITE -
2007 AUDI A8- Des Plaines, IL
The contact owns a 2007 Audi A8. The contact stated that the sunroof glass was loosened. The contact was concerned that the sunroof glass had detached from the sunroof frame. The dealer was made aware of the failure and determined that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V415000 (Visibility) however, the VIN was not included in the recall. The failure mileage was approximately 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI A6- Denver, CO
Two miles from home all sorts of electrical malfunction warning ?? lights appear. Too many to list here. Then car completely stops and all electricals shut down. This happened in the middle of a very busy three lane 45mph main artery. Stuck in gear, unable to push off side of road. After ten minutes or so of cars zooming around us, it started enough to get off road to safe place. Waited 4 hours in freezing cold for tow truck. Very scary incident for my wife and me, as we are in our 70s. Towed to my local Audi dealer. The problem seems to be with the “Starter Alternator” and is a national problem with 1000s of affected owners. Was told 29 vehicles are ahead of mine for replacement and that it could be weeks before parts are available. One car family and no loaners available and there talking weeks / months to repair.
Source: NHTSA WEB SITE -
2018 AUDI Q7- Seattle, WA
Twice now, the front windshield defroster has malfunctioned. First time was late last winter and the car was undriveable due to almost no visibility out of the windshield (and it malfunctioned during my wife's daily commute). We had it repaired under warranty at the time. The same issue occurred again yesterday (2/27/2023) evening while commuting to my son's school. Due to inclement weather, visibility was extremely poor without the defroster and had to drive with the windows partly rolled down. As the vehicle is out of warranty now, the repair costs will be out of pocket. In a span of a year or less, this issue has occurred twice now.
Source: NHTSA WEB SITE -
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2021 AUDI Q5 E- Berkeley, CA
Six months ago received a warning saying Electrical System Failure: safely stop vehicle. Took it to the dealer. They had the vehicle 30+ days and said they had finally fixed it. Almost immediately began receiving the same error message upon driving vehicle again. Called dealer and asked what to do. They said it must be a sensor problem because they replaced everything. Said it could be ignored. Warning light would come on and then go off periodically but we continued to drive vehicle on dealer's advice. Then, one night, while traveling on a local street, received a warning that there had been a Transmission Failure, and vehicle came to a sudden halt, blocking traffic. Wheels locked, making it extremely hard to get onto a tow truck. Had been driving on the highway shortly before this happened and could have died if the car had suddenly stopped moving at highway speed.
Source: NHTSA WEB SITE -
2021 AUDI Q5- Davie, FL
Leased new 2021 Audi Q5 from Audi of Coral Springs , FL on Aug 17, 2021. We had the vehicle serviced on 12-24-2022 and where notifed that during the inspection that all 4 tires needed to be replaced and where shocked because our Audi only had about 13,000 miles on the odometer. We asked how to get coverage under our NEW car warranty and where once again shocked when the service rep informed us that Audi doedsnt warrant the tires and we woud have to file a claim with the tire manufacturer Kumho Tires. We called Kuhmo direct at 800-445-8646 who instructed us one of their licensed dealers. We took the Audi to Discount Tires 2629 Weston Rd Weston ,FL with Kumho tires Ref #36136. Discount Tires did their inspection and called us back the next day......notifying us Kuhmo Tires WOULD NOT honor warranty because we where a third party. I cleed Kuhmo direct and asked them to expalin how Iwas considered a third party.....Kuhmo stated they are the first party, Audi is the second party and I was considedred the third party. So I asked if Audi wasn't liable and Kuhmo was n't liable......................who warants the tires on a brand NEW car??? I asked them why their own warranty card on Kuhmo Tires (size 235/55 R19 101H) carries a 60,000 warranty and our Audi had app 13,000 miles how they could deny coverage. I think their process is wrong and needs to be examined, this process really hurts consumers when neither Audi or Kuhmo will accept liability. Looking for assistance in purchasing 4 NEW tires from Audi and or Kuhmo Tires
Source: NHTSA WEB SITE -
2018 AUDI Q3- Jacksonville, FL
The contact owns a 2018 Audi Q3. The contact stated that on numerous occasions, the check engine warning light intermittently illuminated. The contact then stated that while driving at undisclosed speed, the vehicle hesitated and stalled. The vehicle was towed to the dealer where it was diagnosed that the gas cylinder, fuel needed to be flushed and two unknown parts needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where the failure could not be duplicated. The vehicle was then taken to an independent mechanic where it was diagnosed that the fuel needed to be flushed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,352.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI Q8- BELLEVUE, WA
2019 Audi Q8. The car is back in the Dealer Shop for almost 2 months. We don't really know what is wrong with the main issue on ALTERNATOR OR 48 V battery problems. And the excuse Service gave us is No ETA on the Parts From Germany. They have new cars coming in and they don't have parts coming in??. We are stuck in the middle, can't trade in or sell our cars. Right now this Q8 is a huge junk without any functional purpose. Some of the owners have been waiting for this fix for 3, 4 months. The government really should step in to find out what is going on on AUDI. It can't be parts shortage. It is some problem what AUDI simply can't fix. AUDI USA is also very unreliable. They direct us to our individual dealer, saying they can't do anything about it. They don't take any responsibly. We have no one to file complaint to.Most of the cars are still in the warranty, it is simply unbelievable.
Source: NHTSA WEB SITE -
2010 AUDI A3- New Smyrna Beach, FL
225/45zr1794w purchased at discount tire. TPMS system failed after tire installation. I told the technician and he reset the system. Five miles later TPMS indicator came on. Malfunction TPMS. I monitor the tire pressure periodically and the tires seemed fine. While driving on Florida 528 to the airport i heard a rumbling and pulled over immediately. The tire sidewall was cut almost all the way around the tire. I assume from low pressure or tire malfunction. The tire is only a few months old. I am going to visit discount tire today and see what they say/do. I commute 150 miles a day at highway speeds. Fortunately I was able to pull over and not damage my rim. I removed the tire and put the spare on. I was flying to Columbia south America and nearly missed my flight. I have not found any reason the tire lost air pressure. Because this tire was nearly new it should have held air. Had discount tire fully corrected the TPMS system i may have been able to save the tire and not experienced the horrid experience of changing the tire on the highway 70 mph speed limit however the actual speeds are from 80mph up. Fortunately i work for the Orlando international Airport and had a colleague park my car to avoid missing the flight. Had four road hugger ties on my Audi now 3 and a spare. I'm not sure what the outcome will be but a brand new tire should not have deflated an had discount tire performed as professional technicians i most likely would not be contacting your organization. Thank your [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE