AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 AUDI S6- Cerritos, CA
I took the vehicle to west Covina Audi to get the recall repaired. Inv # 793279. They claimed the recall was repaired. I request photos of the work performed and old parts. I was told that since it was a recall they have to ship the parts to Audi. When i was notified that my car was done. I asked for pictures. they send me pictures of another car. I checked all the hose clamps and markings from the factory. they are all untouched. Its a extensive repair and that was done in 15 minutes. Audi is commiting recall fraud.
Source: NHTSA WEB SITE -
2015 AUDI S5- Park City, UT
I own an Audi 2015 S5 Cabriolet. I bought this new from Strong Audi in Salt Lake City. On September 2, 2022, I was driving it on I 15 south of Provo UT. I was in the middle of 5 lanes of traffic all driving approximately 80/miles per hour. Suddenly, the engine shut down. Thank God the drivers around me were able to avoid me as I had to coast to the right lane at very slow speed. As explained by the service representative at Strong Audi my vehicle has a tendency to vapor-lock in high temperatures resulting in the engine shutting down! He further explained that parts were available for $ 2,200 to correct the situation, but since my vehicle was out of warranty this would be my responsibility. I am of course having the work done.
Source: NHTSA WEB SITE -
2021 AUDI A6- Mount Pleasant, WI
Sunroof spontaneously shattered while driving. No other cars around when this occurred. Caused a very loud BANG. Was driving on the freeway when this occurred. Dealer would not confirm issue was spontaneous - felt something must have hit the car to cause this. No defined impact location on roof. Also, roof glass was pushed up in the middle instead of down like would be expected if something hit it from the outside. No warning before it occurred.
Source: NHTSA WEB SITE -
2012 AUDI A5- Winter Haven, FL
2012 Audi a5 quattro burns oil every 100miles 5qt and does not allow a quick acceleration if trying to avoid an accident. The car misfires and shuts off while driving. No check engine light was on when it first did this. Mechanic was able to reproduce the same problem. Turbo is bad. O2 sensor is bad. Air intake leak. Running rich at bank 1. The oil meter on the display does not display actual amount of oil. It also has several electrical problems. Rear turning lights have an electrical problem. Great drive most of the time and check engine light goes off randomly then all of it starts again.
Source: NHTSA WEB SITE -
2013 AUDI RS5- CHELSEA, MA
My 2013 Audi rs5 has a well known transmission issue. There was a class action lawsuit that justs settled for earlier years of the S4 & S5 models. My tranmission error has occurred several times when reversing, especially reversing up an incline or stop start reverses. The gear changes have become very jerky, both upshifts and downshifts, especially noticable at low speeds. The mechatronic unit on this audi model is a known issue and the audi forums are littered with examples of these mech units going bad. A replacement mech unit is costing me $4500 total and I have seen similar costs to others in the audi online forums like audizine
Source: NHTSA WEB SITE -
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2018 AUDI Q5- Tewksbury, MA
Both rear coil springs observed to have failed (broken) upon bringing car to mechanic for brake job. Less than 60k miles.
Source: NHTSA WEB SITE -
2021 AUDI E-TRON- Richmond, VA
My vehicle has 13,090 miles on it. I have had two electrical issues that affected the A/C button not working on the panel display, which were both fixed by the dealership. Last week, after dropping my children off at school, a warning sign came on my display that said "Electrical system malfunction - Safely Stop the Vehicle." I wasn't in a spot to stop the vehicle safely so I started to drive to a parking lot where I could. While trying to take off at an intersection after the red light turned green, the car completely stopped with the nose of my car sticking out into the crosswalk/intersection. The accelerator would not respond and I could not move. I had to ask some people standing by to help me push my car off into a parking lot where I had the vehicle towed to the dealership. After being at the dealership for 6 days, they let me know that it has been verified that a motor is going to need to be replaced and they put an order in for it. They said they aren't sure on when the vehicle will be ready for me to pick it up.
Source: NHTSA WEB SITE -
2015 AUDI A3 CABRIOLET- Millbrae, CA
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 AUDI E-TRON- Marietta, GA
1. The brakes all of a sudden failed. We were at an elementary school in carpool line - near children- the brake pedal did not work at all, nothing. Warning message to stop driving brake failure. The Audi-Sense alert did at least put on the emergency parking brake before hitting a car ahead of us. Turned off and on, checking if computer vs actual brake issue (see below, computer issues as well). The car lurched forward, then warning, got out of line onto side of parking lot. After turning off and on again, it worked to drive again. Unclear right now if brakes actually gone but European recall Sept 2021 suggests this is really a brake issue and recall exactly as described here (I bought this car three months later, which suggests gross negligence on part of Audi here). 2. Tire sensors do not work, wrong readings on pressure. Safety issue. Similar e-tron recalled, but not mine - again, Audi negligence not properly recalling all impacted vehicles. 3. Additional computer errors. The screen goes black when in use and cannot be accessed while driving. Not a safety issue, but controls and visibility are lost. As I can only list 3 problems here will open a second issue for remaining failures on this 9 month old vehicle. Thank you, this model should not be sold in US. Unsafe.
Source: NHTSA WEB SITE -
2013 AUDI Q7- Naples , FL
First thing is fuel smell in cabin very dangerous for me as well as any passengers Next is transmission there is no way telling how much fluid is in the vehicle that should be monitored by the consumer they have a right to know Front & rear axles seem to get worn quickly must be a problem in the drivetrain somewhere
Source: NHTSA WEB SITE