AUDI Complaints

Adaptive cruise and speed control were intermittently operating eventually resulting in a defective system. No resolution at this time

This took place about a week ago. The car was parked in our driveway when the fire started. My husband had returned home just 15 minutes prior to the fire starting. I noticed there was smoke coming in our living room window. Then I looked at our security camas. And saw smoke pouring out from underneath the hood of my car. We tried to put the fire out with our two hose system set up and it wouldn't go out. So we knew it was electrical. We couldn't get close enough to open the hood so I couldn't pour baking soda on it. Two fire extinguishers later like 10 minutes the firefighters showed up and we're able to put it out. They confirmed that the arch came from the battery terminals /cables. Two of the fireman said they'd never seen anything like this before. Then the car tried to START ITSELF as my husband and the two fireman were standing right in front of the Audi. They had to cut the remaining battery cable that wasn't completely burned through before it stopped. My neighbor has a recording of the whole incident. The engine compartment is destroyed! The engine might be all right but we don't have the finances to do anything but clean up. Oh and for extra fun one of the fireman took an ax the the hood of the A4 cabriolet I have had for maybe a month. Now we have no car and no real means of being able to fix it.

The contact owns a 2020 Audi A6. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The brake, transmission, and several other unknown warning lights were illuminated. Additionally, the windows inadvertently rolled up and down while driving. The vehicle was towed to the dealer where it was diagnosed that the driver's and passenger's side rear seats sustained water damage, which caused an unknown electrical system component to malfunction. The dealer informed the contact that the manufacturer declined the replacement part. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

The contact owns a 2015 Audi A3. The contact stated that when he started his vehicle, the passenger occupant detection system and the passenger air bag off warning signs illuminated. The contact stated that both warning lights illuminated periodically when turning on the vehicle or while driving at various speeds. The contact stated that the vehicle was taken to a local dealer for an unknown recall repair however, the contact was not aware of the failure diagnosis or what was repaired. The vehicle was repaired; however, the failure reoccurred. The contact then stated that the passenger occupant detection system and the passenger air bag off warning signs illuminated frequently while starting the vehicle or while driving at various speeds. The vehicle was taken back to the local dealer and they informed the contact that the diagnosis was that the PODS sensor mat needed replacement and PODS control module required an update. The vehicle was repaired; however, the failure continued to reoccur. The contact stated the manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.

Audi Dealership is not co-operating to perform the recall issued on my vehicle, i have been trying to schedule the part replacement for more than a year now and every time they say the part is not available. i also attached my service request to Audi but after a phone call to confirm they said the part not available and they do not know when they will have the part. below is recall info: Mar 22,2021 Manufacturer Recall Number: 69BY NHTSA Recall Number: 21V198

The contact owns a 2017 Audi Q7. The contact stated that the front driver’s side marker light message was displayed. The vehicle was taken to the local dealer who informed the contact about the repair fees, and that the light was dim and might become inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The contact stated that the failure was related to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The VIN was not available. The failure mileage was approximately 54,118.

The contact owns a 2019 Audi A7. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the fuel gauge indicated there was a quarter tank of fuel remaining in the fuel tank. However, after refueling the vehicle, the fuel gauge reading was inaccurate. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,500. VIN tool confirms parts not available.

I have contacted Audi dealerships in my area with regard to Manufacturer Recall Number 69BY NHTSA Recall Number 21V198. But they say they do not have the parts to fix the recall and have no idea when they can fix it

Gas gauge displaying incorrect level of fuel. Oil level notification improperly displaying level of oil.

Both rear springs broke. Possible risk to wheel and arm support. No towing, road hazard or excessive load. Car has 48,000 miles. Others reported same problem on Audi members site. Unable to reach Audi USA. Dealer says my problem.