AUDI Complaints

On 02/14/2022. Car just died while waiting for cars to pass to turn at light. Dashboard started flasing "engine start system: malfunction! - Please contact service" then "Parking Break Malfunction!" then, "Steering: Malfunction! - You an can continue driving" Panicked because was holding up traffic. After a couple minutes trying Car then just started drove home and put on battery charger overnight. Hoping that's all it was. Next morning 02/15/2022 started right up early morning no issues to be concerned with was on highway doing approx 69 mph, drove approximately 42 miles then then while only driving 35 mph 4 lane highway. Again, No warnings, but while DRIVING Engine and steering, just shut down. Almost causing me to be reared and then hit on passanger side. I don't even want to think what could have happened had this happened on interstate or if my children were in the vehicle. It was a very dangerous and scary situation even happening while only doing 35 mph. This should be considered a MAJOR recall. Vehicle was towed on 02/16/22 to Clearwater Audi. We did not receive vehicle back until after over 9 weeks, 04/22/22. Yesterday, 06/07/2022 Sensors glitching again and being called back into dealership. I want this life threatening recall documented. There is absolutely no reason why a well cared for vehicle with less than 18,000 miles should be having these issues. We We keep losing out on time from work and driving back and forth to dealership. We need to be able to rely on the safety and integrity of this vehicle not only for the driver/passangers but for the safety of others on the road. Thank you for your time to hear our concerns

While driving, received notification of a suspension fault. Was able to drive vehicle home, and found code for suspension C104600. Cleared code, and didn't see it return. Car sat a few days, and next time it was driven, received cascade of MIL warnings for suspension auto leveling failure, auto leveling headlights, adaptive cruise, lane keeping, and auto braking. Console advised to keep speed below 35 MPH. Had to quickly exit the road as result. Limped vehicle home on side roads, found codes across multiple systems. Suspension would not raise, and all coda would immediately return upon clearing. Vehicle was evaluated by local shop, and diagnostics show failed suspension air compressor and relay.

Large coolant leak due to faulty plastic thermostat and water pump which can cause overheating, catastrophic engine failure, and fire, putting consumers at risk. The thermostat housing has been replaced by the dealership, but not the water pump, just the water pump seal. There were no warnings prior to the failure, and was only diagnosed after a visual inspection under the vehicle.

Air bag light comes on when no on is in the passenger seat, the coolant light is coming on saying turn engine off when my coolant level is fine, the suspension cracks even though I have had this checked by Audi in Birmingham, Al. multiple times.

I took my vehicle to Audi South Austin on 6/1/22 regarding my A/C and back up camera not working, continuous oil consumption issue, passenger air bag light turning on, and RPM higher than normal while idling. Christina Turner told me that the wait for my car to be service was 3-4 weeks. She quoted me a price of $275 for each diagnostic test. I mentioned a recall regarding the auxiliary heater and she told me that the recall had previously been completed. I asked her if there was a warranty and she mentioned that it was 12 months/ 12,000 miles and that my vehicle was over that time frame. I have took my vehicle serval times to Audi South Austin regarding the oil and coolant consumption. The first service was on 12/5/20regarding an oil change, multi point inspection, and coolant topped off. I was told if I had any issues with the oil or coolant consumption to let them know. I took my vehicle to Audi North Austin on 2/8/21 regarding my coolant and oil consumption. The told me that I had an oil and coolant leak. When I mentioned the recall of the coolant pump, they told me that the oil leak caused the coolant leak and wouldn’t be covered. I notified Audi South Austin regarding the issues and asked them why they didn’t notice the oil leak during the oil change and inspection. They told me that they would do the recall issue and charge me approximately $5,000 for the oil leak. After showing them the invoice from Audi North of the oil charge being approximately $1,500, they offered the same amount. I have returned to Audi South Austin regarding the oil consumption and oil marks on the side of my car and they technician tells me that it’s normal for my make and model to consume oil and that I would just have to add oil. I’m worried that there is an electrical issue regarding the auxiliary recall and could catch fire while I’m driving. I also have 2 children and it’s difficult driving in 96 degrees weather without A/C and having to wait 3-4 weeks.

The engine had catastrophic damage. I was driving, full oil, and the engine just died. The mechanic said the engine was destroyed and believes it was a manufacturing mistake.

On June 1 2022, Driving at a speed of approx 20 MPH, the car brakes came on suddenly, 4 windows came down and the vehicle came to an abrupt halt in the middle of the road. A message came on to the effect that the electric system had failed. The vehicle was not driveable and was towed to the Audi Dealership (South Coast Audi, Santa Ana, CA) the same day. I was very concerned about this issue and so contacted both the dealership and Audi USA to request that it be investigated without delay given this issue could endanger lives or cause serious injury. Despite calling the dealership and Audi USA, the vehicle has not yet to my knowledge even been inspected. The dealer advised me that because they are so busy they may not even look at it until June 20 (20 days after the incident. I called Audi USA and advise them that this is a safety concern that they must investigate. Audi USA contacted the dealer but simply advised me that they had made a request to the dealer to keep me updated. Audi has otherwise failed to take any action to investigate the cause of this.

While operating the vehicle, the passenger’s side front marker light and then the front driver’s side marker light became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number: 16v642000 (electrical system, exterior lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,000.

Audi USA is incapable of repairing this defect in a timely fashion. I was informed today, after being told the parts to remedy "are on their way" for more than a month, that the parts to repair this recall are no longer produced. I want to go on record how disappointed I am with Audi USA now that I have a car that is unsafe to drive with passengers and look for avenues of recourse from a consumer's perspective.

I was told the recall wasn't yet active, but the dealer had the parts to take care of the recall. Now I am being told I must pay for the recall repair and wait an undetermined amount of time to get reimbursed through the manufacturer. Meanwhile I can not do anything with the vehicle as if I sell it I cannot collect the monies from which they want me to pay ( over $8000 ). Please advise as this is a lot of money to tie up not knowing when it will be refunded. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).