AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 AUDI A5
    - Cypress, TX

    The contact owns a 2019 Audi A5. The contact stated while the vehicle was parked with the engine running, all four doors of the vehicle locked independently while she was outside of the vehicle and in possession of the keys. The contact was unable to unlock the door of the vehicle using the key fob or the keys manually. There was no warning light illuminated. The contact’s son who was occupying the vehicle assisted her in unlocking the doors. The contact stated that the failure reoccurred while her two-year-old daughter was in the car seat on the rear passenger’s side. The contact was unable to unlock the door of the vehicle using the key fob or the keys manually. The contact was finally able to unlock the vehicle with the assistance of the fire department. Additionally, the contact stated that the child safety lock of the vehicle was manual and would unlock inadvertently while driving, which made it possible for her daughter to open the door. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 AUDI S3
    - Woburn, MA

    Audi has had a safety recall on this vehicle since I purchased the car in June 2019. In 2019 and early 2020, there were no issues. About two years into owning the vehicle, I started experiencing faults, error codes, and safety lights on my dash due to issues with the passenger seat air bag. I brought the vehicle to Audi Burlington in MA and they said that the issues I was having was due to the recall but there was no fix. In January of 2022, I received a letter saying that there was fix for the recall. I called to schedule an appointment and they were booked 6 months out due to part availability. I made my appointment for June 6th, first available. A few weeks before my appointment, I received a letter saying Audi of America was stopping the fix due to part availability and not to bring my car in to my appointment. This recall is preventing me from passing state inspection and is a safety issue for any passengers in the car.

    Source: NHTSA WEB SITE
  • 2014 AUDI S7
    - Orange, CA

    The contact owns a 2014 Audi S7. The contact stated while driving approximately 30 MPH, the vehicle inadvertently stopped. Additionally, the vehicle was leaking an excessive amount of oil. There was an EPC warning light illuminated. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The contact related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 AUDI A4 ALLROAD
    - Reston, VA

    The contact owned a 2018 Audi A4. The contact stated that while driving approximately 25 MPH a second vehicle crashed into the passenger side front end of the vehicle. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained a fractured left wrist, concussion, lumbar injury and left arm injury. No other injuries to the second driver were reported. The vehicle was towed away and later deemed a total loss. A police report was taken at the scene. The local dealer and manufacturer were notified of the incident. The failure mileage was 21,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 AUDI Q3
    - Columbus, GA

    Driving on sunny day, 92 degrees. Turned AC on full blast and heard gunshot sound, sunroof glass completely exploded. Landed inside cabin and cut the driver and passenger, as the glass was incredibly sharp. Audi dealership will not even see vehicle, and stating that it is my fault. NO impact to glass whatsoever.

    Source: NHTSA WEB SITE
  • 2009 AUDI Q5
    - Houston, TX

    I got in my car at about 6pm on Saturday May 28, 2022. Started it up and proceeded to start opening the sunroof when I noticed it was cracked. I was thinking some kids had hit it with a ball until I traced the spiderwebbing right back to to the center of the panoramic sunroof. You could wind noise really bad when driving.

    Source: NHTSA WEB SITE
  • 2021 AUDI E-TRON
    - Rockledge, FL

    E-Tron with 9300 miles, received Electrical Malfunction: Contact Service. Audi service said to bring vehicle in. On way to dealer, warning changed to Electrical Malfunction: Pull over safely and then, before being able to do so, the vehicle jerked and died while in traffic. Fortunately, I had decided not to take the freeway and had enough momentum to coast to the side of the road, but the experience certainly stressed my nerves, especially since I could have chosen to be on the freeway in heavy, fast, multilane traffic. Dealer said it was a coolant leak into the front motor which killed the electrical motor. Subsequently discovered from research this has been happening since the 2019 model year in E-trons, and is likely related to a faulty gasket. I have not received my car back from repair so cannot yet confirm that this was the cause in my case. But a properly designed electric vehicle should not allow coolant to get into an electrical motor. Having a vehicle stop in traffic is a definite safety risk. In addition, I don’t know if Audi has redesigned the faulty parts to prevent this from reoccurring.

    Source: NHTSA WEB SITE
  • 2019 AUDI A4
    - Alvarado, TX

    The front passenger airbag light goes on and off randomly whenever if there is someone sits at the front passenger seat. The problem is exactly same as described in Recall 21V874000. Audi A4 2019 is on the list of recall, but my car wasn't been recalled for no reason.

    Source: NHTSA WEB SITE
  • 2012 AUDI A6
    - Longview, TX

    This needs to be heavily looked into. I see countless reports online and on NHTSA about "coolant" leaking onto components/wiring. Whatever it is, is definitely frying the electrical system. My info screen will state: "Transmission Malfunction: You can continue driving" and it'll go away a minute later, them beep again with the same message- then beep again- then go away- then come back again. etc etc etc. I recently a year or so ago got some coolant leak that was dripping on transmission wires below. I've seen this complaint too many times. Audi needs to investigate this issue and if this is a countless issue we need to be issued a proper TSB / recall. Here's some links to best help direct this issue: https://www.audiworld.com/forums/a6-c7-platform-discussion-194/obdii-code-p2753-anyone-2886141/page2/ https://www.audiworld.com/forums/a6-c7-platform-discussion-194/transmission-fluid-cooler-control-circuit-error-2886938/ https://www.audiworld.com/forums/a6-c7-platform-discussion-194/help-p2753-issue-2999672/ The codes I get occasionally are: TCU Code: 12448 and OBDII Code: P2753

    Source: NHTSA WEB SITE
  • 2018 AUDI Q3
    - Decatur, GA

    Panoramic sunroof exploded today while driving at highway speeds. Broken glass gave way. Car was not struck by any objects before the glass failed. There were no warnings. Have not yet taken the car to a dealer or service provider. Though it did not happen to me, there’s danger from the explosion itself and from the glass entering the cabin.

    Source: NHTSA WEB SITE