AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 AUDI A4- Dallas, TX
Engine auto start / stop engages before vehicle comes to complete stop and when on a road with an incline the engine shuts off and all forward momentum is lost causing the vehicle to roll backwards. The closest description I can think of is that it feels like the automatic transmission is slipping which should not happen on a car with 2,000 miles on it. I previously drove a 2019 A4 and the older model did not have this issue. Safety issue is that engine shuts off prematurely and when on an incline the car can roll backwards. Component is available for inspection and there is warning light/indication. Has not been taken to dealer yet but plan to next week. Reporting it now due to: 1) how jarring it is 2) it has happened multiple times since taking possession of the car in December 3) I have not experienced this with older Audi’s I have owned or driven as service loaners 4) there is no way to permanently disable auto start/stop offered by Audi USA and requires after market software changes
Source: NHTSA WEB SITE -
2013 AUDI S7- Denver, CO, CO
Both stock 2013 S7 turbos were blown/damaged at 38k miles due to being starved of oil lubrication from a faulty blocked screen. This is a known issue and has occurred in many Audi S7 and S6 vehicles with the 4.0 twin turbo engine. Audi has upgraded and changed the oil screen design and location in these models due to this problem, however Audi owners suffering this known issue have to pay for repairs on their own dime if the car is past warranty. Repairs were $13k.
Source: NHTSA WEB SITE -
2022 AUDI Q5 SPORTBACK- Staten Island, NY
Total system failure while driving. Suspected gateway control module malfunction although no water damage appreciated.
Source: NHTSA WEB SITE -
2018 AUDI A6- Tacoma, WA
While driving at 60mph on the freeway, the glass sunroof on my 2018 Audi A6 randomly exploded/shattered. Glass shards flew into the cabin. There was no apparent “rock” or outside influence on the glass to cause it to shatter. The remaining glass remnants on the sunroof were angled up as if to suggest an explosion.
Source: NHTSA WEB SITE -
2016 AUDI A3- Beaumont, TX
Contacted the place that sold me the car Audi North Houston. Everytime I try to replace it. They say that they’re out of the part and will contact me. It has been months and it still hasn’t been replaced. I’m worried about driving an unsafe vehicle.
Source: NHTSA WEB SITE -
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2017 AUDI A4 ALLROAD- Spring Valley, CA
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 AUDI Q5- Palo Alto, CA
Check engine light on and diagnostic test shows particular matter sensor malfunction. This is apparently under recall, but my VIN is not included
Source: NHTSA WEB SITE -
2021 AUDI Q5- Crestview Hills, KY
The contact owns a 2021 Audi Q5. The contact received notification of NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The dealer was contacted and informed her that an appointment for service would not be available for two months. The manufacturer had been notified of the issue. The contact was informed that the protective cover used to repair the failure was a plastic cover which the contact did not believe was adequate for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI Q7- Dublin, OH
The water pump, thermostat housing, thermostat, and coolant crossover pipe were replaced to address a coolant leak issue. This was a repair done outside of the warranty at a cost of $2025. The mileage on the car was 65893.
Source: NHTSA WEB SITE -
2015 AUDI A8- Hempstead , NY
With out any prior warning the car began to sputter and then lost power while I was on the highway. I had the vehicle towed to the dealership and found the Turbos failed which caused the problem. This car has been well maintained and serviced by the dealership. It now has a $14000.00 repair bill.
Source: NHTSA WEB SITE