AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 AUDI Q3
    - PISCATAWAY, NJ

    While merging onto the highway, there was a loud bang and the overhead lights as well as driver door alert on the dashboard came on. Upon checking, the front driver door had popped open on it's own. This was inspected by dealer and no issues were found however told that there is a two-step locking process which, in rare circumstances, may not fully engage.

    Source: NHTSA WEB SITE
  • 2017 AUDI A8
    - Vernon Hills, IL

    The 2017 A8L 4.0T is equipped with a engine Start-Stop system that switches off the engine when the car is motionless, to save fuel. The system is supposed to restart the engine immediately when the brake is released. This system malfunctions routinely and refuses to restart, leaving me with an immobile car at stoplights and intersections, putting me and my family at risk. This safety hazard has caused two accidents. In the first incident, I parked in my spot and got out of the car. The Audi rolled backward and collided with the car parked behind (insurance claim filed). In the other incident, I was stopped at an intersection, at an incline. The car failed to restart when I took my foot off the brake and rolled back, colliding with the truck behind me. My rear bumper was damaged, truck was not damaged. The car was inspected multiple times, and problem was reproduced by the Audi dealer. They attempted fixes, but failed to solve the problem. No warning lights or message appeared to alert me to this start-stop system failure.

    Source: NHTSA WEB SITE
  • 2019 AUDI E-TRON
    - Washington, DC

    The lane assist in my car will pull me out of the lane I am driving in and into an adjacent turn lane when a turn lane opens up. It happens most often when I am on a two-lane road, with a double yellow line on my left and then when a long space without markings followed by dotted lines for the turn lane opens up, the car abandons using the double yellow line as the guide and pulls the car into the turn lane. This happens most often when a lane opens to the right but can happen on the left side as well. According to the dealership, car must be traveling at least 40 MPH for the lane assist to activate. I can observe on the heads-up display when the car changes its sensor focus to pull the steering and car into the turn lane. I believe this is a very unsafe feature, as it could lead to crashes, overcorrection, etc. Because I am aware of this issue, I am able to correct the course of the car, but the software should not be pulling the car out of the intended driving lane into an adjacent lane. (It can also make the driver look as though driving drunk, because it swerves in and out of lanes, which can put the driver at risk in another way, because of the state of police interactions these days. The car is available for inspection if needed. I have reported the issue to the dealership and AUDI USA on multiple occasions. One person at AUDI USA said the car should not be operating that way; that person is no longer with the company. The people at the dealership have looked into it and say that it is operating as expected, even though I have sent multiple videos showing the car pulling out of the lane and what the lane assist is doing and the sounds the car is making. They have not been able to reproduce it (because they also have not driven the car on similar types of roads with similar markings). Those same people say they hate the feature because it doesn’t work well and so they turn it off in their own Audis. The heads-up display alerts that the issue is happening.

    Source: NHTSA WEB SITE
  • 2014 AUDI A8
    - Marion, IA

    Turbos failed. Was traveling home on a highway, when i pulled off the engine suddenly stalls out and loss of steering occurs as the engine system automatically puts you in park. Switching to neutral leads to a very 'leaden'/heavy driving feeling (Kind of like with no Power steering, but a little better). Able to get it restarted again with some effort. Car will stall out at any point in time when RPM is 1200 or less (you have about .25s to get it back out of that range or it stalls again). Power is sluggish. To avoid stalls, shifts must be rapid and neutral-shift+gas needs to be applied to prevent RPM from being below 1200. Made it home safely, but had it towed to dealership. Dealership notified me that it was a turbo failure, both impellers have become lodged in the side of turbo casing and are stalled out. Nothing preceded this; no engine lights or anything. Effect was sudden and drastic. Temperatures were fine. Attempt to drive to repair shop led to total loss of coolant. It is believed this is a seperate issue.

    Source: NHTSA WEB SITE
  • 2013 AUDI S8
    - Jacksonville , OR

    Engine turbocharger experience catastrophic damage, engine stalled, power steering was disrupted.

    Source: NHTSA WEB SITE
  • 2017 AUDI A4
    - Fort Wayne , IN

    I was driving like normal and the stability light came on and the car started to swing left to right by it self.

    Source: NHTSA WEB SITE
  • 2020 AUDI Q8
    - WESTLAKE VILLAGE, CA

    The contact owns a 2020 Audi Q8. The contact stated that while driving approximately 20 mph the steering wheel suddenly turned to the right causing the driver to lose control of the vehicle and crash into the curb and dirt. After the crash, the vehicle was undrivable and was towed to the dealer. No injuries were reported and no police report was taken. The cause of the failure was not determined. Prior to the crash the passenger side air pressure monitoring system would randomly become activated. The manufacturer and local dealer were notified of the failure. The failure mileage was 2,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 AUDI Q3
    - Silver Spring, MD

    CPO with 20k miles that I bought back on August 25, 2021 from Audi. It is equipped with push/start. Vehicle won't start. I have tried to use both key-fob with fresh brand new battery. Did not work I even checked to see if the battery was good. Still it won't start. I ran my scanner got a U0101 Loss communication to TCM (Transmission Control Module). I had Audi came with a flat bed to pick up the vehicle on January 24, 2022 (Vehicle have around 26k miles). Just Last Friday February 4, 2022 Audi dealership in Rockville, Maryland text my wife said they need to get in contact with the Audi in Germany. This whole time they DID NOT get us a loaner or a rental to use. It's hard to communicate with the service provider.

    Source: NHTSA WEB SITE
  • 2016 AUDI S6
    - Marietta, GA

    I am having a transmission malfunction warning light on the dashboard that comes on. The car will not shift gears which is dangerous when driving in streets/highway. This is a known issue with the Audi S6 and related models and a class action lawsuit is in process. Audi is trying to charge few thousands dollars $8000-$12,000 to replace the mechatronic and clutch transmission system which is very prone to failure. Thank you

    Source: NHTSA WEB SITE
  • 2019 AUDI Q7
    - Mullica Hill, NJ

    At 49,520 miles, dealer reported that tires were "chopped on inner edge and waring on outer edge". Tread depth was reported as 7/32 on front, and 6/32 on back. The Goodyear Eagle Sport run flat tires, 285/45-20, are commonly complained about on the Audit Q7 for poor wear patterns. It is notable that Audi does not recommend or include tire rotations in the every 10k mile maintenance services, which we pre-paid for. Tire rotations, it seems, is the only thing that can minimize the poor wear patterns. Tires are always kept properly inflated, and car is driven gently. Alignment is within specification. More than a little ticked off that the OEM tires do not perform adequately throughout the life of the tread. This is a known problem area, per the internet.

    Source: NHTSA WEB SITE