AUDI Complaints

With 49,520 miles, low coolant warning came on during vehicle start up. Periodic checks had not revealed a drop in coolant. Added coolant to minimum line, and drove to dealer for 50k mile servicing. Water pump had failed! Good thing it was under warranty. Replaced at no cost. It would have been a $1500 repair otherwise. Water pumps should not fail at 50k miles, not on a car this expensive. Audi had a massive recall on earlier model years of this car - it appears the current design is no better.

Audi Corporate and Also Both Local Audi dealers refuse to repair my safety recall that is open on my car.

Our 2018 Audi SOS signaling device was built on 3G. Audi now tells us it is no longer available and will not fix the problem. For the record 3G was introduced in 2001 and 4G in 2009. Why did Audi use 3G in my 2018 model? Was it was some executive who made the choice because I can’t fathom an engineer choosing 4G over 3G. This is the message we are receiving from Audi USA. https://www.audiusa.com/us/web/en/inside-audi/innovation/audi-connect/layer/legal/3g-downturn-faq.html ...The following Audi connect services will no longer be available following AT&T’s 3G turndown: Audi connect CARE’s SOS and emergency call feature, online roadside assistance, Audi Service Request, and Audi incident assistance, remote lock and unlock, vehicle status report, and stolen vehicle locator...

The contact's wife owns a 2020 Audi A6. The vehicle was serviced under NHTSA Campaign Number: 21V295000 (suspension), however after a few months the contact had an issue with the vehicle's rear tires. The vehicle was taken to a tire center where they were unable to replace the rear tires due to severe damage to the undercarriage and rear axle on the vehicle. The local dealer who performed the recall repair was called but told over the phone that the dealer does not have any record in their system showing they performed that recall repair on the vehicle despite the contact having the work order detailing the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure was mileage was approximately 9,027.

This 2012 Audi Q5 has an apparent bad passenger occupant sensor connection that could deactivate the vehicle's passenger-side airbags and increase the risk of injury or death in the event of a crash. It appears the problem specifically stems from a faulty connection between the passenger seat occupancy sensor and the seat heater wiring, which can cause the vehicle's computer to assume that there is no passenger present and defeat the airbag on that side. This system is typically meant to reduce the cost of repairs in a crash by not detonating unneeded airbags. Audi recently announced recall number 74E3 to fix other models with the same issue.

My car had gas in the vehicle and as I was stopped to take a turn the car shut down on me and would not go into drive. I had the car towed to the dealership and was told that the car had no gas in the vehicle, but the fuel gauge was reporting that I did have gas in the tank.

I took the vehicle into the dealer (Westwood Audi) for a Safety Recall repair as requested by Audi. It was for a Driver Front Airbag Inflator replacement. The work was done but when the car was returned the airbag warning light was on. I went back in to the service department and was told that the airbag module had failed and that the part was no longer available from Audi. An aftermarket part could be installed but I would have to pay for part and the repair. No cost estimate has been given. I called Audi of America and they said that the Dealer told them that they didn't break it so they will not cover the cost of repair. I have owned this car for 20 years and it is in exceptional condition. I took it to the Dealer in perfect condition for an airbag repair and got it back with an air bag warning light on and they say they didn't do it? Now I have a car without functioning airbags. Anything that you can do to help resolve this?

The contact owns a 2012 Audi A6. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. Upon inspection, the contact noticed there was a fuel leak coming from the fuel line connector. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and quoted a price for the fuel line replacement. The failure mileage was approximately 120,000.

I went to Audi Fort Worth (116 University Dr, Fort Worth, TX 76107) to fix my PODS recall currently on my Audi A4. After a day of servicing my vehicle for the recall the dealership handed me back my vehicle in the condition attached in the photo. You can see the huge gap in the seat which is a safety hazard considering there is high voltage wires in the seat and they just left it exposed with a considerable gap. They refused to reassemble my seat so I am unsure if my airbag sensors even work now, it has been a week of waiting and my VIN still shows that it has a recall even though the service was completed a week ago. I asked for a service ticket of he work preformed but Audi Fort Worth refused to provide me one. I went in for the recall service on 1/24/2021. Is there any way we can remove my VIN from this recall list since the service was completed? I have messaged the Audi Service manager Veronica about this issue but still no response from her. Even left her an email and voice message. I just would like to file a complaint about this service center, and get my VIN removed from the recall list since the work was performed according to Audi.

Turbo chargers failed on highway at highway speeds leading major loss of power in a passing situation nearly causing an accident then the car stalled at exit ramp