AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 AUDI A3- Sunnyvale, CA
There has been previous recall for the passenger seat occupation sensor in 2019, asking for a connector to be replaced. Approximately 3 months after the connector was replaced in late 2019, the airbag warning light in the dashboard turned on. That was approximately in March or April of 2020. The car was only lightly used during 2020 and the latest recall had not been issued. In early 2021, a letter with recall information arrived and stated that I shall not use the car with the passenger seat occupied if the warning light was on. I contacted Audi Service in May 2021 and was told that no parts were available to repair - About a month ago I received another letter repeating the warning and stating that parts were available. I tried to arrange an appointment but was again told, no parts were available and the earliest appointment would be available in May. As of now, the airbag warning light is on, the airbag indicator says “Airbag has been disabled” and the diagnostic readout reports “Sensor resistance too high"
Source: NHTSA WEB SITE -
2008 AUDI Q7- Cleveland , OH
My vehicle [XXX] has a few symptoms that no Audi dealer or European repair shop can tell me the issue first the EPG blinks on then the vehicle won’t start Then once it finally starts up in the parking gear it’s revving up as if I pressing on the gas it does this on its own my check engine light comes on even when the necessary maintenance have been done. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
1998 AUDI A4- Lawrenceville, GA
Recall 69bt was not accomplished at McDaniels Audi of Charleston dealer. They indicated they had replaced airbag with 8D0898201A kit.
Source: NHTSA WEB SITE -
2018 AUDI Q7- Austin, TX
I recently purchased a CPO 2018 Audi Q7, and shortly after purchase, I encountered the problem indicated in this TSB about break squeal (https://static.nhtsa.gov/odi/tsbs/2018/MC-10153128-9999.pdf) I contacted the dealer (Audi North Austin, located at 12971 Pond Springs Road, Austin, TX 78729) to fix this problem, but was refused because my car does not meet the criteria specified in the TSB, namely 24 Months / 24,000 Miles (my car has 27,700 Miles). In doing so, I found another TSB (https://static.nhtsa.gov/odi/tsbs/2018/MC-10153129-9999.pdf) with the same problem as in my car. And it has different criteria, namely 48 Months/50,000 Mile. In this regard, I would like to ask why there are different criteria for the same problem? Why are 2017 Audi Q7 models has 48 Months/50,000 Miles to fix this problem, but 2018 Audi Q7 only 24 Months/24,000 Miles ?
Source: NHTSA WEB SITE -
2017 AUDI Q7- Westfield, IN
I have been receiving a marker light warning for both the left and the right marker lights. These warnings are intermittent but fairly persistent. The marker lights appear to be operating correctly. After a review of online forums this issue appears to epidemic in the 2017 Audi Q7. Audi has indicated the only way to fix the problem is a complete headlight replacement running between $4,000 to $6,000 per headlight depending on dealer. The failure of these sensors to read properly is a significant safety issue and should be the subject of a recall.
Source: NHTSA WEB SITE -
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2015 AUDI A3- Lodi, WI
The Auxiliary PTC Electric Cabin Heater fails and causes an overheat/fire condition. We own a 2015 Audi A3 TDI Premium Plus sedan. This vehicle has a diesel engine. Audi fitted A3 models that have a diesel engine with an auxiliary electric cabin air heater. This heater helps to warm the cabin and provide defrost capabilities on days when the temperature is below 7 degrees C. This heater in our vehicle failed due to melting at the wiring harness connection lugs. This melting caused an overheating condition to occur. On cold days we would notice a terrible burning plastic, rubber smell coming from the air vents inside the cabin. Once the car was warmed up and the electric heater was disabled by the cars ECU (computer) the smell gradually went away. The process was repeated the next day, but the smell was worse. We took the vehicle to Zimbrick European Audi in Madison, WI. They found the electrical issue with the Auxiliary Electric Cabin Air heater. In researching this issue we found there are MANY user reports of the same failure on Volkswagon Audi Group vehicles. Audi issued a safety recall for the SAME problem on Audi A4, A5 and Q5 vehicles under Audi Safety Recall Code : 80C5 with the NHTSA document number being: RCRIT-17V622-6265.pdf This very same problem currently affects my Audi A3 TDI. I have found numerous other people reporting the same issue with VW Golf TDI models, VW Passat TDI models and Jetta TDI models. Examples are located here: https://forums.tdiclub.com/index.php?threads/burning-smell-from-heat.513304/ https://www.youtube.com/watch?v=_6tEwBzZIxs The problem is most likely the same materials defects that occurred with the Audi A4, A5 and Q5 models. The third party supplier of the Auxiliary Electric Cabin Air Heaters used TIN for some of the components. These substandard components lead to product failure and ultimately thermal overload, melting plastic/rubber and potentially a fire.
Source: NHTSA WEB SITE -
2005 AUDI A6- WHITESTONE, NY
When this steering problem is occurring no communication between the steering and driver and accident happened and its very dangerous!!! DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If DTC 00288 (Steering column lock actuator-N360, faulty) is logged in the access/start authorization control module, J518
Source: NHTSA WEB SITE -
2015 AUDI A3 CABRIOLET- Douglassville, PA
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the airbag warning light was illuminated. The dealer was made aware of the failure but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle had previously been serviced four years ago for the recurring failure, and the dealer had replaced the passenger occupant detection system (PODS) sensor mat. The failure mileage was approximately 135,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 AUDI Q5- Cheshire, CT
I have a 2014 Audi Q5 Premium Plus with 3.0 liter engine. I was in Wolfeboro NH this past weekend and it was very cold, -15 at night. My vehicle has 123000 miles on it and has run with no issues to this point. Luckily , I parked the car to go into store and when I came out DSC red warning light came on , could not budge the steering wheel. Looked up issue in manual and said do not drive. I am from CT so no car now in NH. I had vehicle towed to closest Audi dealer , 60 miles away for service. It turns out to be I need a whole new steering column due to cold temperatures. If this happened while driving it would have been devastating. My issue is there was a recall on the 2014 SQ5 for the exact same issue. I have found numerous complaints for the same issue for the same vehicle, why has there not been recall? This could have ben a deadly incident in the wrong situation. Vehicle at Audi dealer to the tune of $3600 for repairs.
Source: NHTSA WEB SITE -
2016 AUDI A4- York Haven, PA
According to TSB 401548, car dealership/manufacture will not provide extended warranty to repair premature wheel bearing due to vehicle VIN not in their system as an affected vehicle. The 2016 A4 has premature wheel bearing as described in the TSB 401548. Covered vehicles are 2016 Audi A4. Faulty wheel bearing may result in loss of control of vehicle and will not pass Pennsylvania State Inspection. This is a safety defect and a wheel bearing should not fail with only 63,000 miles on the vehicle. Please assist. Thank you.
Source: NHTSA WEB SITE