AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 AUDI A3- Fullerton, CA
The car informed me the passenger airbag is turned off. This recall was first noticed 7 months ago. Surely that’s enough time for Audi to come up with a fix? If the fix is going to be expensive (new seats and sensors) then that sucks for Audi. But what about the tens of thousands of us driving without airbags while Audi “investigates” for 7 months?
Source: NHTSA WEB SITE -
2012 AUDI A6- Orange, CA
My ACC is not working - I bought the car like that, and the dealer knew about it but did not tell me about it and bought the case as is... I did everything to try to fix it and changed the parts but still not working.
Source: NHTSA WEB SITE -
2017 AUDI A3 CABRIOLET- FRESNO, CA
The contact owns a 2017 Audi A3. The contact stated that the front driver’s side seat belt buckle locking mechanism malfunctioned, and the seat belt could not be securely latched. The vehicle was taken to the local dealer who diagnosed that the seat belt needed to be replaced. The failure was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 AUDI Q5- Charlotte, NC
The contact owns a 2021 Audi Q5. The contact stated that while she was driving 65-70 MPH, the warning message "Transmission Engine Failure" appeared on the instrument panel. The vehicle inadvertently stalled while attempting to veer to the side of the road. The contact stated she was able to restart the vehicle after several attempts however, the vehicle was towed to her residence. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The vehicle was taken to the dealer who diagnosed that the ECM chip had failed and needed to be replaced. The vehicle was repaired. The contact also stated while she was reversing, the vehicle inadvertently stalled. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the clutch had failed. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI A5- Washington, DC
I was driving when the rear of my car began vibrating, then fishtailing and I lost control and hit a curb resulting in mostly forward damage. In reviewing the Preliminary Estimate from the auto-shop and insurance adjuster, there was quite a bit of damage to the Rear Suspension including a broken Trailing arm lock nut, washer, and bolt, as well as the Protector lining, lower control arm, its lock nut and the control arm mount bolt. The broken rear axle components caused me to lose control of my vehicle resulting in forward impact with a curb. My car was deemed a total loss with $28K in estimated repairs.
Source: NHTSA WEB SITE -
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2017 AUDI Q7- COLLIERVILLE, TN
The contact owns a 2017 Audi Q7. The contact stated that while at a traffic light a second vehicle traveling at a high rate of speed crashed into the rear of the vehicle causing the vehicle to crash into the rear of a third vehicle located ahead. During the incident, the front of the vehicle was severely damaged but the air bags did not deploy. The driver and front passenger both sustained fractured noses and facial injuries. The driver of the second vehicle sustained a fractured femur. A police report was taken at the scene. The destroyed vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 AUDI A8- Bay City, MI
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Source: NHTSA WEB SITE -
2003 AUDI A4- Greensburg, IN
The coolant light came on after I replaced coil packs and I stopped to look wasn't leaking anywhere. Drove to work and it caught on fire due to overheating I guess not really sure. I was driving a car on fire down a highway and didn't even know it. I stopped to take a left turn into work and smoke stared billowing out and around the entire car. Other drivers couldn't see me or nothing I could have been in an accident. The fire department checked the car out sort of and it's in a mechanics shop now. Trying to figure it out. Oil light was on and that's it. AN then the coolant light would kick on and off. Nothing else after I changed the coil packs. And it was well after I did that.
Source: NHTSA WEB SITE -
2013 AUDI S7- Oak Park, IL
Due to this oil sceen being clogged, the turbos were starved for oil and subsequently failed. There was no warning for this and oil was changed regularly per the service manual. I was stranded 80 miles from home. The car began running poorly and then would not run at all. There is a service bulletin on the problem but Audi of America has not yet done anything about my repairs.
Source: NHTSA WEB SITE -
1998 AUDI A4- Toledo, OH
The contact owned a 1998 Audi A4. The contact stated that while driving at 35-40 MPH with his 12-year-old son sitting in the passenger seat, he crashed into another vehicle. The air bags failed to deploy. There were no warning lights illuminated. The contact did not sustain any injuries, however, his son sustained a broken rib and was transported to the hospital. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact recently received a recall notice for NHTSA Campaign Number: 20V056000 (AIR BAGS). The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE