AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 AUDI Q8- SCRANTON, PA
I LEASED THIS 2019 AUDI Q8 IN DECEMBER 2018 FROM MY LOCAL AUDI DEALER AND IT HAS HAD SO MANY TECHNICAL ISSUES FROM THE START. I'VE HAD IT IN FOR SERVICE ISSUES 5 OR 6 TIMES. IT KEPT SHOWING THE OIL SYMBOL AND SAID THERE WAS TOO MUCH OIL AND WAS CHECKED AND THEY SAID IT WAS JUST A COMPUTER ISSUE. THEN THEY REPLACED A PART AND IT HAPPENED AGAIN NOT LONG AFTER. THEY THEN CLAIM THE REPLACEMENT PART WAS FAULTY. SINCE THE BEGINNING, IT HAS HAD ISSUES ACCELERATING WHEN IT IS IN THE ENERGY SAVING MODE, WHICH IS DEFAULT AND YOU HAVE TO DISABLE IT EVERY SINGLE TIME YOU USE THE CAR. THE CHECK ENGINE LINE HAS BEEN ILLUMINATED MULTIPLE TIMES AND WHEN SERVICED, THEY CLAIM IT IS SAFE TO DRIVE AND THAT AUDI IS WORKING ON A COMPUTER FIX TO THIS PROBLEM. NOW THE "DRIVE SYSTEM: MALFUNCTION! PLEASE CONTACT SERVICE" LIGHT IS CONSTANTLY ILLUMINATING AS IS THE CHECK ENGINE LIGHT (PICTURE ATTACHED). THIS IS BY FAR THE MOST EXPENSIVE CAR I HAVE EVER HAD AND IT HAS HAD MORE ISSUES THAN ANY OTHER CAR I HAVE HAD. I'M NOW VERY CONCERNED THAT I AM PUTTING MYSELF AT RISK FOR DRIVING THIS CAR.
Source: NHTSA WEB SITE -
2013 AUDI S6- FARMINGTON, MO
THE TURBOS ON THE CAR BOTH BROKE AT THE INTERMEDIATE SHAFT BEFORE 75,000 MILES. THE CAR WAS CRUISING ON THE FREEWAY, AND THE MOMENT I SLOWED DOWN TO TAKE THE EXIT, THE CAR LOST POWER AND SHUT DOWN. I HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE EXIT WITH LITTLE TO NO ROOM TO PULL OVER.
Source: NHTSA WEB SITE -
2007 AUDI Q7- FORT COLLINS, CO
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WHILE PERFORMING A ROUTINE CHECK, BECAME AWARE OF FUEL LEAKING UNDERNEATH THE VEHICLE. THE MECHANIC DETERMINED THAT THE FUEL PUMP FLANGE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHILE DRIVING PRIOR TO THE VEHICLE BEING INSPECTED. THE VEHICLE WAS NOT REPAIRED. ED CARROLL PORSCHE (3003 SOUTH COLLEGE AVENUE, FORT COLLINS, CO 80525) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) IN 2016. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V818000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 AUDI A6- SEA GIRT, NJ
THE ENGINE MOUNTS ARE LEAKING AND NEED TO BE REPLACED. ONLY 65K MILES AND CAR IS 5 YEARS OLD - GARAGE KEPT.
Source: NHTSA WEB SITE -
2015 AUDI Q5- MELBOURNE, FL
2015 AUDI Q5. CONSUMER WRITES IN REGARDS TO DEFECTIVE STEERING GEAR. *LD THE CONSUMER STATED THE STEERING GEAR BECAME DISLODGED. *JS *JS
Source: CONSUMER LETTER -
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2010 AUDI Q5- SPOKANE VALLEY, WA
AUDI DIDN'T FINISH THEIR RECALL 20W9. THE Q5 WE HAVE HAD THE FIRST STEP DONE BUT NOT THE REST. THIS IS FROM THE TSB : AUDI WILL NOTIFY OWNERS, AND DEALERS WILL CLEAN THE PUMP FLANGE AND INSTALL A BUTYL RUBBER BAND TO PROTECT THE PUMP, FREE OF CHARGE. PARTS ARE NOT CURRENTLY AVAILABLE. INTERIM NOTICES WILL SENT IN EARLY NOVEMBER 2016. A SECOND NOTICE WILL BE SENT WHEN PARTS ARE AVAILABLE. OWNERS MAY CONTACT AUDI CUSTOMER SERVICE AT 1-800-253-2834. VOLKSWAGEN'S NUMBER FOR THIS RECALL IS 20W9. OUR BACK SEAT IS FULL OF FUEL. THE PUMP CRACKED. THE LOCAL AUDI SHOP SAID THE RECALL HAS BEEN DONE, BUT AFTER I INVESTIGATED THE AUDI DEALERSHIP THAT DID THE RECALL, THEY MENTIONED ONLY A PROTECTIVE KIT WAS PUT ON.
Source: NHTSA WEB SITE -
2013 AUDI A4- EL PASO, TX
THE CAR STARTED LOSING POWER WHEN STEPPING ON THE GAS TO GO FASTER OR UP A RAMP OR MERGING INTO THE FREEWAY. I TOOK MY CAR TO THE MECHANIC I TRUST. HE CHECKED MY CAR AND STATED IT IS LOSING POWER IN THE FOURTH CYLINDER. HE DID THE SPARK PLUGS AND OTHER TESTS, I'M NOT GOOD REMEMBERING THE NAMES. STATES HE WOULD NEED TO DO A REBUILD OR REPLACEMENT OF THE ENGINE. THE CAR HAS ONLY 87,000 MILES. DOENT MAKE ANY SENSE.
Source: NHTSA WEB SITE -
2019 AUDI E-TRON- GLENWOOD, NJ
I GOT THIS AUDI ETRON WITH THE SECURITY THAT I WOULD HAVE ACCESS TO 150KW CHARGING STATIONS THAT WOULD CHARGE MY CAR IN 30 MINUTES. THIS WAS A LIE AND THEY DONT EXIST ON THE EAST COAST. YOU ARE LUCKY IF YOU CAN FIND 1 NEAR BY. THE FASTEST CHARGING TIME FOR MY AUDI WHEN ITS ON 26% IS AN 1HR AND 15 MINUTES ON THE ONLY SUPERCHARGE STATTIONS THAT EXISIT WHICH ARE 50KW. THIS MEANS IF I WANT TO GO OUT OF STATES I CAN NOT BECAUSE IT WILL ADD AN EXTRA 5 HOURS JUST TO CHARGE THE CAR BECAUSE UNLIKE THE SALES GUY TOLD ME IT DOES NOT GIVE YOU 250 MILES BUT 204 MILES. THEY ALSO SOLD ME THE BRAND NEW VEHICLE WITH ALL 4 SAFETY HANDLES MISSING. I AM NOT COMFORTABLE DRIVING THE CARE BECAUSE IF SOMETHING AS SIMPLE AS SAFETY HANDLES WAS MISSED WHAT ELSE WAS MISSED. . I REACHED OUT TO BRYAN WHO WAS SUPPOSE TO BE HELPING ME FROM THE CUSTOMER EXPERIENCE DEPARTMENT AND HE TOLD ME THERE IS NOTHING THEY CAN DO THE CAR WORKS FINE AND THE SERVICE DEPARTMENT IS FIXING THE HANDLES. I INFORMED HIM THAT THEY DID NOT FIX OR CHECK MY CAR. THEY ONLY TOOK PICTURES. THEY ARE TRYING TO WIPE THEIR HANDS ON SELLING ME $100,000 CAR.
Source: NHTSA WEB SITE -
2007 AUDI A3- TEMPE, AZ
MY CAR STALD ON ME AT A SHOPPING CENTER LOCATED ON 32ND STREET NORTH OF MCDOWELL RD IN PHOENIX,AZ. IT ANTI LOCKED ON ME AND WAS NOT ABLE TO START VEHICLE. DUE TO THIS MY CAR WAS TOWED FROM ESTABLISHMENT TO A TOW GARAGE AND IS STILL THIER. IM UNABLE TO TAKE IT OUT DUE TO I DONT HAVE THE AMOUNT TO PAY IT DUE TO I AM A SINGLE PARENT AND I DONT HAVE A JOB AT MOMENT AND I RECIEVE UNEMPLOYMENT AND THE CAR I STILL OWE TO CAR COMPANY CALLED SECOND CHANCE AUTO SALES LOCATED ON 34THST AND VAN BUREN IN PHOENIX ARIZONA AND FROM MY UNDRRSTANDING THIS VEHICLE HAS 3 RECALL ISSUES THAT I WASNT AWARE OF. MY VEHICLE STARTED ACTING WIERD PRIOR TO INCIDENT BUT NO MECHANIC WANTED TO LOOK AT IT AND I REQUESTED HELP FROM THE COMPANY OWN MECHANIC AND HE TOO NEVER HELPED ME OUT. I HAVE ALL INFO AND PHONE NUMBERS WHERE TO REACH COMPANY'S REGSRDS TO THIS SITUATION.
Source: NHTSA WEB SITE -
2015 AUDI A3- ARLINGTON, TX
SEPT 2019 RECALL FOR AIRBAG CONNECTOR AND WIRING. REPAIRED IN OCT. SAFETY BAG WARNING LIGHT CAME ON AGAIN FOR THE SAME SEAT, THEY SAY NOW IT IS SENSOR NOT THE RECALL ITEM. THERE ARE 75 OTHER COMPLAINTS ABOUT THIS. SEEMS LIKE RECALL SHOULD HAVE REPLACED SENSOR AS WELL. NOW IT COSTS $1300 TO FIX SENSOR WHICH SHOULD HAVE BEEN DONE AT THE TIME OR AT LEAST OFFERED TO REPLACE WHEN TEHEY HAD THE RECALL SEAT TORN APART TO SAVE $1K IN LABOR.
Source: NHTSA WEB SITE