AUDI Complaints

WHILE DRIVING THE TRANSMISSION GOES OUT OF GEAR COMPLETELY LEAVING ME SOMETIMES STRANDED IN THE MIDDLE OF A MULTILANE HIGHWAY UNABLE TO EVEN MOVE THE CAR TO A SAFE AREA. SOMETIME WHEN I GO TO REVERSE OUT OF A PARKING SPOT THE REVERSE GEAR DOESN'T EVEN ENGAGE, LEAVING ME STUCK FOR MINUTES AT A TIME TRYING TO TURN THE CAR ON AND OFF UNTIL IT DECIDES TO GO INTO REVERSE. *TR

MY LIFE WAS ALMOST TAKEN AWAY BY MY CARS ENGINE FAILING IN THE MIDDLE OF MAKING A LEFT TURN ON A 4-LANE ROAD WHERE TRAFFIC IS GOING 50 MPH. WHEN IT STALLED, THE ENGINE JUST QUIT LEAVING ONLY ELECTRICAL (LIGHTS & MEDIA) WORKING. I FELT I WAS TRAPPED AS A CAR WAS HEADED RIGHT FOR ME AND I COULD NOT EVEN INCREASE SPEED BECAUSE THE WHOLE CAR JUST SEEM TO NOT MOVE FORWARD. I EVENTUALLY PULLED INTO A MEDIAN, BUT NONETHELESS I AM SCARED TO DRIVE THIS CAR. MUCH LIKE THE PERSON WHO ALSO REPORTED THIS ISSUE. *TR

I WAS DRIVING ON NJ TURNPIKE ON A 75 MILE TRIP BACK HOME AND AFTER INTO 55 MILES OF THE TRIP, THE VEHICLE COMPLETELY LOST POWER.. I WAS GOING ABOUT 65 MILES OR SO AND IT WAS EXTREMELY SCARY AND DANGEROUS. WITH THE GRACE OF GOD, I WAS ABLE TO USE THE MOMENTUM TO MAKE IT TO A SIDE LANE BETWEEN THE TRAVEL LANES AND MERGE LANE OFF OF THE RAMP, THE ARE CAR LOST SO MUCH POWER AND TRYING TO MANEUVERING AROUND TRAFFIC THAT I WAS NOT EVEN ABLE TO MAKE IT TO THE SAFETY SIDE LANE. THE CAR HAS TO BE TOWED TO THE EXIT. AUDI TOOK IT TO THEIR LOCAL DEALER. THE CAR IS A 2019 MODEL WITH 12946 MILES ON THE ODOMETER. THE VEHICLE WAS TOWED TO AUDI DEALER IN FREEHOLD NJ AND I UNDERSTAND FROM THE TOW DRIVER THAT DAY BEFORE SAME MAKE AND MODEL, YEAR OF ANOTHER SIMILAR VEHICLE WITH THE EXACT SAME PROBLEM HAS BEEN TOWED TO AUDI IN EDISON NJ. *TR

I WAS REFILLING MY FUEL TANK OF MY VEHICLE AT GAS STATION, BUT IT KEPT CLICKING OFF WITH THE BACK PRESSURE AS IF THE TANK WAS FULL. I TRIED FILLING SLOWLY TO SEE IF THAT WOULD WORK, IT DID THE SAME THING. . I LEFT AND ON MY WAY ON THE HIGHWAY, A YOUNG MAN SIGNALED ME TO PULL OVER, I WAS HESITANT, BUT DID SO. HE SHOWED ME THAT FUEL WAS DRAINING FROM MY CAR. LUCKILY , I DID NOT HAVE A FIRE AS IT WAS CLOSE TO THE MUFFLER SYSTEM. I GOT IT TO A NEARBY MECHANIC SHOP TO SEE WHAT WAS THE PROBLEM IT WAS NOT A BURST HOSE NOR A TANK LEAK , HOWEVER THEY FIRST THOUGHT IT WAS THE SIPHON HOSE THAT WAS BLOCKED , IT WAS NOT. THEY TRACED THE FUEL LEAK TO THE EVAP SYSTEM AND FOUND THAT THE CHARCOAL CANISTER WAS FILLED WITH FUEL. AND THE CAR STILL WOULD NOT TAKE ANY FUEL BECAUSE BACK PRESSURE, KEPT FORCING THE FUEL OUT. UPON SEEING THAT THEY ADVISED ME TO TAKE THE CAR TO THE AUDI DEALER IN CORAL SPRING FLORIDA. I DID SO AND TOLD THEM OF THE PROBLEM AND ASKED IF THERE WAS A RECALL ON THIS PROBLEM. THEY SAID NO. I POINTED OUT TO THEM THAT THE 2016 AUDI A3 HAS A RECALL THAT IS EXACTLY AS WHAT IS HAPPENING TO MY CAR. RECALL # 16V647000 THIS WAS ISSUED BETWEEN SEPTEMBER AND OCTOBER OF 2016. THEY SAID THAT THEY WOULD DIAGNOSE MY CAR FOR $390.00 I OK"D THAT. THIS IS THEIR DIAGNOSIS: 1 FUEL TANK = S2654.00 PLUS TAX/SS I AM NOT IN AGREEMENT WITH THAT AND CALLED TO AUDI AMERICA AND MADE MY COMPLAINT, THE YOUNG LADY " MORGAN " TOOK MY COMPLAINT AND MADE ARRANGEMENTS TO CALL THE DEALERSHIP RE THEIR ASSESSMENT AND CALL ME BACK. SHE CALLED ME WITH NO REAL ANSWERS EXCEPT TO SAY THAT I HAVE A RIGHT TO A SECOND OPINION. I TOLD HER THAT I INTENDED TO DO SO AND TO MAKE A COMPLAINT TO YOUR AGENCY, AND THE FTC AS THIS IS A SERIOUS ISSUE. SHE SAID IT WAS MY RIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CRANK PULLEY HARD RUBBER CORE OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER. I WAS PULLING OUT OF A HIGHWAY RAMP AND THANKFULLY OTHER CARS WERE ABLE TO AVOID ME DUE TO THE LOW TRAFFIC AT THE TIME OF THE INCIDENT. *TR

MY WIFE AND I HAD THE VEHICLE SERVICES AT AUDI OF TURNERSVILLE FOR $8000.00 AT THE SERVICE WRITERS SUGGESTION. WE NEEDED A NEW TURBO WITH THE ACCESSORIES. AFTER THAT THE VEHICLE RAN FINE FOR A COUPLE OF WEEKS. ON THE BEGINNING OF THE NEXT MONTH THE VEHICLE STARTED HAVING PROBLEMS AGAIN! NOT STARTING WELL...AND STALLING DURING OPERATION! *TR

FOR THE LAST 4 DAYS I HAVE HAD SOMEONE GET INTO MY PASSENGER SEAT AND RANDOMLY WHILE I'M DRIVING AND THE CAR IS IN MOTION THE AIRBAG SIGNAL STATES ' PASSENGER AIRBAG OFF' IT FLASHES TO NOTIFY ME IT HAS TURNED OF. I COMPLETED RESEARCH AND FOUND THEIR IS A RECALL ON AUDI VEHICLES FOR THIS COMPLAINT BUT ONLY 2016 AND A FEW OTHER YEARS. I BELIEVE THIS RECALL NEEDS TO BE EXTENDED TO 2015 AS WELL. *TR

I LEASED MY AUDI Q3 2020 ON 04/30/2020. THE MAIN ISSUE HAPPENED RECENTLY WHERE I WAS DRIVING ON A BUSY BOULEVARD DOING ABOUT 50MPH AND THE ENGINE STALLED LEAVING ONLY THE ELECTRICAL COMPONENTS WORKING. I MANAGED TO PULL THE CAR TO THE SIDE WITH MY HAZARD LIGHTS ON BUT HAD ONCOMING TRAFFIC DOING AT LEAST 60-70MPH. I FELT IN DANGER AND THAT THIS COULD HAVE BEEN A GRAVE ACCIDENT. I BROUGHT THE CAR TO AUDI WHO SAYS IT'S IN NEED OF A SOFTWARE UPDATE, THEY DO NOW KNOW WHEN IT WILL BE AVAILABLE BUT WOULD BE IN THE 3RD QUARTER OF 2020. THEY WILL CALL ME TO BEING MY CAR BACK IN FOR THE UPDATE WHEN AVAILABLE. THEY DEEMED IT SAFE TO DRIVE, DID NOT OFFER A COURTESY VEHICLE OR RENTAL. I EXPLAINED I DO NOT FEEL SAFE AND EVEN MADE A REPORT TO AUDI OF AMERICA WITHOUT ANY HELP. I HAVE A 1 MONTH OLD CAR THAT I FEEL IS GOING TO PUT MY LIFE AND THE LIVES OF PEOPLE AROUND ME IN DANGER IF THIS SHOULD HAPPEN AGAIN. THEY DID NOT LEAVE ME WITH ANY CHOICE OTHER THAN TO TAKE THE CAR BACK BECAUSE I NEED TO GET TO AND FROM WORK. I EXPLAINED THAT SHOULD THE CAR BE DAMAGED, I BE INJURED OR WORSE THAT THEY ARE LIABLE GIVEN THAT I BROUGHT THE CAR IN AND THE ISSUE WAS NOT RESOLVED. I SEE THIS REPORT HAS BEEN MADE MULTIPLE TIMES AND I CAN SAY THIS IS A VERY SCARY SITUATION TO HAPPEN AT FULL SPEED WITH MANY CARS AROUND YOU. I HAVE ALSO HAD MULTIPLE ALERTS SAYING DRIVER ASSISTANCE MALFUNCTION. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES THE STEERING WHEEL LOCKS MAKING IT DIFFICULT TO TURN A CORNER FROM A RED LIGHT. ADDITIONALLY, WHILE DRIVING THE CAR IDENTIFIES TAR ON THE ROAD AS LANES AND JERKS THE CAR AWAY AND IT IS VERY DIFFICULT TO PULL THE STEERING BACK. *TR

MY VEHICLE HAS ONLY 36K MILES AND HAS NOT BEEN THROUGH ANY PUDDLES OR POTHOLES. ONE DAY I DROVE MY CAR DOWN THE STREET BACK TO MY GARAGE AND AS I WAS PARKING I RECEIVED A NOTIFICATION "STEERING DEFECTIVE DO NOT DRIVE". THE STEERING RACK AND PINION HAD TO BE REPLACED COSTING $3,000 (PART WAS $2,127). THE REPAIR SHOP INDICATED THAT AFTER SPEAKING WITH AUDI, THEY WERE INFORMED THAT THIS PART HAS BEEN SUPERSEDED 8 TIMES INDICATING THAT IT WAS A BAD DESIGN. THERE ARE MANY CASES THAT I HAVE READ ONLINE THAT HAVE THE EXACT SAME ISSUE. *TR

FRONT OF BODY RIDES TOO LOW TO GROUND. BODY DAMAGE OCCURRED ON LEFT FRONT FENDER FROM DRIVING UP A STEEP HILL AFTER MAKING LEFT TURN ONTO ROAD WITH THE STEEP HILL. *TR